Aug 30 2010

New shapes and color coded vehicles in mobile mapping

Category: New Features, cell phone capabilities, mobile mappingrdonat @ 5:19 pm

GPS Insight includes the ability to group vehicles and assign shapes to them, and also color-codes them based on what their activity is.

Now that works on most mobile mapping platforms – but NOT on the iPhone, which isn’t up to date yet :(

Additionally, we reduced the length of the URL you need to type (once) to get to your vehicles on GPS Insight on your smart phone.

Here are some screenshots:

Here is a list of your vehicles — scroll and choose one to drill down to see it on the map:

New Shapes, Colors, and Directional Arrows in Mobile Maps

New Shapes, Colors, and Directional Arrows in Mobile Maps

Viewing many vehicles, most stopped > 1 hour (red) at GPS Insight headquarters.  No idea what Google thinks “House Hangout” is.

Lots of stopped vehicles at GPS Insight Headquarters

Lots of stopped vehicles at GPS Insight Headquarters

Note that now we show the direction of travel on the phone as well with an arrow:

One moving up in Seattle

One moving up in Seattle

Clicking through gives more information:

Detailed information about a vehicle

Detailed information about a vehicle

If you are a GPS Insight user, here is how you access the administration area to create your unique URL which you can then use to see current locations of your vehicles on your phone running Google Mobile Maps (most phones):

GPS Insight Mobile Map Administration

GPS Insight Mobile Map Administration

Enjoy!

Rob.

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Feb 03 2010

About to send our MILLIONTH Alert and perform our BILLIONTH Alert Check

Category: Alerts, Miscellaneousrdonat @ 11:50 pm

I have a daily report which comes to me which tells me how close we are to hitting 2 major Alert milestones:

GPS Insight's Millionth Alert and Billionth Check are coming soon!

GPS Insight's Millionth Alert and Billionth Check are coming soon!

We are very close to sending our MILLIONTH alert out.

Shortly thereafter (unless drivers stop causing alerts which, uh, isn’t very likely…), we will process our BILLIONTH alert check.

We process a huge number of alerts checks and send quite a few each day.

In the short time I’ve been typing this blog article, we have processed 15,282 checks, yielding a relatively small number of alerts — 3.

This is because it’s night and most of our customers’ drivers aren’t driving, let alone speeding, idling, or going in or out of landmarks.  Chances are those were odd-hours alerts…

I’ll let everyone know when we hit these marks.

[worth noting, on 8/15/2009, when I last wrote about this, we were only at 350 million checks and 419,000 alerts.  Customers are really starting to utilize our alerts more now than they have in the past]

Rob.

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Feb 03 2010

New Map Dashlet size & “Follow Me” capabilities

Category: Mapping, New Features, dashboard dashletsrdonat @ 11:28 pm

We recently made some new enhancements to our Dashboard Maps.

Now you can size them in any of 4 heights (and the width is determined by the dashboard style you choose).

Additionally, we allow you to display 8 maps per window now, vs. 4. You can still open as many windows as your PC is OK with.

In addition, we now allow you to “follow” a single vehicle, and display ALL the vehicles around it (determined by which vehicle group you choose).

Here is a screen shot of 3 “half-height” maps which are all “following” a different vehicle (noted in the title area of each map):

3 "Follow me" half-height graphs in GPS Insight's Dashboard

3 "Follow me" half-height maps in GPS Insight's Dashboard

These are only the right-most column of the full dashboard, which has a “twice-height map in the middle:

New multi-height maps within GPS Insight

New multi-height maps within GPS Insight

You can choose which vehicle or vehicle group to SHOW, which landmark group to DISPLAY, which vehicle or vehicle group to FOLLOW, and which zoom level to use.  Additionally, the same Map Group choices apply so you can “tie” these maps to the other various dashlets (e.g. location, alerts, landmarks, etc.).

As always, click on the “pencil” icon at the top right of the map dashlet to open the edit settings screen which looks like this:

GPS Insight Map Dashlet Settings

GPS Insight Map Dashlet Settings

Make sure to save your dashboard here:

Save your changes to the GPS Insight dashboard!

Save your changes to the GPS Insight dashboard!

An upcoming enhancement will allow you to simply “tear off” a vehicle from a dashlet to automatically show that vehicle in a “follow me” map, which will make it quicker to create these ad-hoc maps for vehicles you may have a short term interest in following closely.

View our GPS Vehicle Tracking Features for more information on what we can do.

Rob.

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Dec 19 2009

GPS Insight adds over 1,000 devices in one day

We will have a formal announcement about this after the holidays.

Just last Tuesday, we lit up exactly 1,000 new units on GPS Insight for a new customer.

They all came online at the exact same time, which is not typical, but this had an interesting and noticeable effect on our daily processing.

Here is a graph we get each day which is typically 100% bell curve shaped. This indicates driving activity, and peaks during the middle of the day when most of the drivers of our tracked delivery vehicles, service vehicles, and government vehicles are out doing their jobs.

GPS Insight turns on 1000 new units

GPS Insight turns on 1000 new units

It was very evident when these devices started reporting to GPS Insight, so I thought I would point out the nice “bump” we got to our overall vehicle installed base Tuesday.

It is interesting to note that even though we have vehicles in 4 different timezones (6 if you include Alaska and Hawaii), and in 100 different types of business, they all wind up “smoothing each other out” to a single bell curve.

The street sweepers and a number of over the road/long haul vehicles work at night typically, which keeps our nighttime activity from dipping too low, and the early morning service workers (Construction, typically) get things off in a hurry starting around 4 AM MST (here in AZ this time of year that means 6 AM New York Time). The longer tail at the end of the day is because of overtime — drivers get going according to a schedule, but don’t always finish on time.

Some drivers drive to a workplace once a day, then there is no more movement until they leave to go home, and some drive all day long (e.g. delivery vans). When you you put together tens of thousands of vehicles though, across over 1,000 customers, things balance out and become pretty predictable.

GPS Tracking histogram / Bell Curve

GPS Tracking histogram / Bell Curve

Here’s a daily “by hour” for the whole month. The only anomaly is a slight dip in the 11:00 hour — I’m pretty sure that’s lunch related. I bet if our customers check the street view on their vehicles locations, there would be a lot of this stuff going on:

This is our Scion 4000 on the way to take a couple salespeople to the airport to head home after a week in the office:

19 minute lunch stop into the 11:00 Hour

19 minute lunch stop into the 11:00 Hour

In-N-Out stop for Joe Vidmar

In-N-Out stop for Joe Vidmar

Our Chicago guys only get into Scottsdale occasionally, and needed their In-N-Out Burger fix before heading back on Friday. Them & several other thousand drivers being tracked by GPS Insight around lunchtime. And now 1,000 more.

Rob.

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Dec 10 2009

Which of your vehicles has been to the crack house?

I used to use this as a far-fetched example when talking about the benefits of retroactive landmark reports:

“Let’s say you catch one of your drivers buying crack at a crack house — don’t you want to know which others may have visited there in the past year or more?”

Well, in Detroit, they actually found a city employee’s vehicle at an actual crack house.

It’s detailed in this Automotive Fleet article.

So, now that there is a real life example of this, how would you use GPS Insight to easily determine the other vehicles which have visited that same crack house?

Here’s how:

First, find the exact location by looking at that vehicle/date/time and create a landmark with the convenient link from that point (we’ll pretend my house is a crack house).

First, run a 3D history map for that day (pretend yesterday):

Use GPS Tracking to find out who's buying crack with your vehicles

Use GPS Tracking to find out who's buying crack with your vehicles

I’ll pick the “crack stop” at my house (really me coming home from taking the kids to Buffalo Wild Wings, a different kind of crack) and blur the street names in case anyone wants to come see for themselves — then I click on “Landmark: Create from Point”:

Pick a stop & create a landmark around it

Pick a stop & create a landmark around it

Now I choose a Polygon landmark, change the color to green (why not?), and outline the areas a vehicle might PARK IN (not my house, which is a common mistake — you want landmarks to be where people park, not where the actual landmark is!).

I call it “Crack House.”

Now when I refresh my menu to pick up the new landmark under “Reports: Landmarks” I can run a 1 month at a time landmark report (note clicking the month name selects the entire month):

Run a GPS Tracking landmark report on a crack house in GPS Insight

Run a GPS Tracking landmark report on a crack house in GPS Insight

Other than my wife & I, no other vehicles show up in December, so I go to November and see that a few other vehicles have been tracked in that exact area. Note the “Passing through” option which is checked — this means the visit will show up even if the ignition is not turned off while there (e.g. a drive by drug buy — my guess is crackheads like to idle too).

There was too much activity for my vehicle (with 3-4 devices), my wife’s & the company Scion (3 devices), so I created an “all but robs” group and ran the report against that:

Quickly create a vehicle group in GPS Insight

Quickly create a vehicle group in GPS Insight

So Elliot and Ryan were in the crack house zone in November:

Elliot & Ryan at the crack house?

Elliot & Ryan at the crack house?

You get the idea. Obviously this is just a simulation — Elliot was dropping off a credit card we had forgotten at a restaurant the night before, and Ryan was dropping my wife off after her car needed service.

But what is important here is GPS Insight allows you to go BACK in time to check for landmark activity.

Several competitors do NOT (including two of the largest/oldest ones in our space). They will only allow you to report on landmark activity in landmarks which you created BEFORE the activity took place.

That means you would need to know all the crack house locations in advance! I hope our customers don’t have that information handy.

Although, I’ve often said you would have to be smoking crack to go with another solution…

Rob.

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Nov 23 2009

Don’t buy GPS Tracking devices from a brand new company!

Category: Better Business Bureau ratings, competitionrdonat @ 4:31 pm

It’s getting ridiculous, lately. I just saw a press release from another company I had never heard of selling a GPS Tracking solution for vehicles. They even misspelled their website in the press release!!! (by the way we have the exact same 30 day money back guarantee and the exact same month-to-month contract type as they mention)

Don't buy from a brand new, start-up GPS tracking company!

Don't buy from a brand new, start-up GPS tracking company!

They have only had a website since June 2009! We have servers which have been running without being rebooted upwards of 5 times longer than they’ve even been in existence!

Several GPS Insight servers online without reboots for over 2 years!

Several GPS Insight servers online without reboots for over 2 years!

Here’s how to tell if a company has been around for a while before you go with them:

Look up their web address using “whois” by visiting www.whois.sc/theirdomainname.com such as I did here:

Avoid Startup GPS Tracking companies

Avoid Startup GPS Tracking companies

You can see they were created just a few months ago on 6/1/2009. Then you can “nslookup theirdomain.com” and get an IP address. Do a “reverse lookup” on that same IP address and see if it’s their domain or a shared computer, which it is in this case:

This company doesn't even own a single dedicated server!

This company doesn't even own a single dedicated server!

How can someone think of buying such an important product for your company from this type of business?

hmdnsgroup.com doesn’t even have a web page!

blank page at this company's hosting provider

blank page at this company's hosting provider

Go one step further:

Looking 1 above & 1 below their IP address (.70 and .72) and you see two utterly unrelated company websites, all sitting there sharing the same computer:

nextdoor neighbor to a shady GPS tracking player

next-door neighbor to a shady GPS tracking player

nextdoor neighbor to a shady GPS tracking player

next-door neighbor to a shady GPS tracking player

Then take a look at the code for their login form & see they don’t even own the service themselves!

Don't buy from a GPS Tracking startup company!

Don't buy from a GPS Tracking startup company!

Sure, they may be successful, EVENTUALLY (actually, I’ll bet they’re not here a year from now & will check on it…). But do you want your company to be the guinea pig they learn on? No. Call GPS Insight instead. The Better Business Bureau gives us an A and we are one of their Accredited Businesses. We’ve been around 5 years. And by the way, that’s the right number of years for a company in this high-tech space. It’s long enough, but not too long. Our technology is modern day, not too old like some other players in this space. Give us a call and we’ll help you understand the differences.

Thanks,
Rob.

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Oct 31 2009

Heading home from Disneyland, GPS tracking using “Customer Sites”

Category: California, EZ-1000, GPS Insight Employees, GPS Tracking, Mappingrdonat @ 2:26 pm

There is a feature our customers sometimes require, where they can show a subset of their vehicles’ location to THEIR customers.

We call it “Customer Sites” and here is a good example of how it works:

I created a site called www.gpsinsight.com/disney in about 30 seconds just by configuring the “disney” group to show up publicly:

Tracking our drive back from Disneyland using GPS Insight's Customer Sites

Tracking our drive back from Disneyland using GPS Insight's Customer Sites

This view only tells you current status & speed (or time stopped) but is useful, and worth mentioning here. It shows our vehicle (Navigator) as well as my 2 kids’ EZ-1000’s (Chip and Mickey).

It’s my wife’s turn to drive so I’m just catching up on email & thought I would check to see where we’re at using this site I set up so a few people could see where we were at in Disneyland over the past couple days.

Here’s a picture of Ryan with Goofy for good measure (note the GPS Insight pen for autographs!):

Goofy with Ryan at Disneyland

Goofy with Ryan at Disneyland

Rob.

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Feb 28 2009

We’re ready for Daylight Savings Time this year (finally)…

Category: Arizona, Miscellaneous, New Features, Reporting, Reportsrdonat @ 8:05 pm

GPS Insight recently added functionality ensuring that reports are 100% accurate when running them across daylight savings time (DST) boundaries. We are headquartered in Scottsdale, and Arizona doesn’t “celebrate” daylight savings time which is actually really convenient from a computer standpoint (in other parts of the country, when DST hits, scheduled computer jobs either fail to run or run twice when scheduled between 2 & 3 AM). But since Ben Franklin invented it, & the rest of the world (and most of our customers) need reports accurately after they change DST settings twice a year, we needed make them happy.

Ben Franklin Daylight Savings Time inventor

This is something surprisingly difficult to make work for all our customers, but we finally spent a few weeks working on this to avoid customer questions (and complaints) which tend to happen twice a year during time changes.

We have always supported different time ZONES so that the same vehicles can be viewed from the perspective of user-based time zones (see a national customer’s various users with different time zones, below:)

GPS Insight supports multiple time zones

However, when running historical reports such as stop reports for a time of year DIFFERENT than the current time zone setting, everything was off by an hour.

No longer! Thankfully, we usually only had two or three complaints about this each time it changed, but this is the right thing to do, & now everything works properly.

Bear in mind that customers running scheduled reports would always see the correct report time, providing they ran it before the 2 AM “switch” time. Unfortunately, for multi-day reports spanning that time zone, things will look weird. But that’s due to an unnatural shift from 2 AM to 3 AM and back from 3 AM to 2 AM once a year.

Nothing I can do about that, sorry — that’s where our support can help you properly interpret your reports, and we encourage everyone to call if/when you have questions, problems, or suggestions.

If you don’t like DST (like me — it puts us 3 hours earlier than NY half the year, which means I have to wake up earlier…), take it up with Ben Franklin.

Rob.

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