I was getting some work done today when my wife sent me this email at 3:35 PM:
Request from my wife to fix an alert
I bought a new car, so my old car (Rob 4000) doesn’t alert her like it used to when I set it up to text her automatically whenever I leave the office (blog article about that here).
I have a new car and new device (Rob 3900) and sometimes drive another car (Rubicon) now so instead of a single car notifying her, I thought I would do the following:
- Make a group called “Robs Cars”
- Change the Landmark Alert from a single vehicle (Rob 4000) to a Group of vehicles (RobCars) containing these 2 vehicles (devices)
So here’s how I did all that in less than 3 minutes (1 minute of it was just opening a window and signing in):
3:36:15 PM: I opened up Vehicle Administration to add a new vehicle group: [the screen capture program I use timestamped the files so that's how I can get the timeline easily]
Open Vehicle Administration in GPS Insight
3:36:27: I clicked on “Create New Vehicle Group”:
Create new vehicle group
3:37:02: Add the vehicles to the new RobCars Group
Add 2 devices (vehicles) to new RobCars group
3:37:24: Open the Alerts Manager:
Open the GPS Insight Alerts Manager
3:37:43: Open up the “Coming Home Alert” for edit:
Edit an alert in GPS Insight
3:37:56: Change the single vehicle “Rob 4000″ to the Group of vehicles “RobsCars”:
Change vehicle to a group
Change vehicle to a group
All done in less than 3 minutes:
3 minutes to make a change in GPS Insight
Now I don’t need to call my wife when heading home to see if she needs anything — she’ll get an email and text message every time now (again).
And because it takes just a couple minutes to make substantial changes within GPS Insight, I did it right away — just like our customers can make changes to ensure their alerts, reports, groups, etc. are always up to date. And if the system is easy to administer, it actually gets used properly and to the full extent.
If it only took me less than 30 minutes to fix up the images and write the blog article about it…
Rob.