Aug 06 2012

Choose which reports your users can run with new “Menu Permissions”

We have quite a few reports available now, and some of our customers don’t want to make them all available to all end-users.

Now you can choose which reports do & don’t show up for each user, at the user level.

You can launch this capability here:

New GPS Insight Report Permissions

New GPS Insight Report Permissions

This brings up a list of reports across the top and a list of users vertically, where you can choose which reports are available to each user by checking/unchecking each box appropriately — for instance we will take away all but the Activity Detail, the Diagnostic Reports, and a Custom report called “Loaner Vehicles” for the user ar-ant.

Restrict Reports for certain employees

Restrict Reports for certain employees

Notice the usability enhancements where we allow you to tab/space vertically OR horizontally to easily use the keyboard to make several changes quickly (space changes the selection of a checkbox and tab/alt-tab push you to the next/previous checkbox based on whether or not you have the “Tab Vertically” option chosen.  Also, when you make a change, a green “checkbox” is shown, and gradually it turns dim so that you can see which changes you made most recently, or since you opened up the page.

Now when we log in as that user, we ONLY see the reports which have been granted to us:

Restricted Report options

Restricted Report options

We wanted this functionality out there sooner rather than later for a particular customer, so as I document it, I see we’re missing a few “must haves” — specifically the ability to rapidly “toggle all” for a user, a report, or a group of reports, to make it less time consuming for large customers.  Additionally we need a “default reports” setting where the admin user can set what permissions a new user will receive without having to go in and change them.  Last, we will EVENTUALLY need to support user “roles” (e.g. maintenance, management, dispatch) so we can either “apply” those roles’ permissions easily to members of those roles or assign users to those roles to augment their  permissions.  This will be a while though, as we have roughly 10,000 users so far and we’ve only heard that request a few times (plus it will be a lot of work, but eventually necessary).

The first 2 will be there in the next day/week, and next we will allow the same type of user-granular permissions for dashboard dashlets, map options, and alerts over the next few weeks.  Happy restricting!

Rob.

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Aug 16 2011

BEWARE! – Not all idling calculations are created equal!

We have been in the GPS Tracking industry for almost 7 years now. Enough to learn and FIX the limitations of GPS to ensure the highest quality data possible (e.g. 99.x% — if anyone tells you they’re 100%, well, guess what, they’re not).

So, today I found a perfect example to show the lengths to which we go to make your data 100% reliable (well, 99.x%…).

I had a 7:30 AM phone call and an 8:30 offsite meeting.

I had to get to my meeting by 7:30 so I could sit in my car and get on the call, then be there for my meeting & the breakfast prior.

So I had to idle for almost 40 minutes in order to avoid baking in my car in the hot Phoenix heat.

Here’s my stop report for 2 separate devices installed in my vehicle, both showing a ~37 minute idle stop:

GPS Insight Stop Report

GPS Insight Stop Report

One device (Rob) gets its speed data from the engine’s computer, and is more expensive because of that.  One device is less expensive but has to “interpolate” its speed from GPS Satellites traveling 9 THOUSAND miles per hour at over 12 THOUSAND miles in space.  And it’s remarkably accurate, but there is unfortunately what we call “positional GPS drift” of up to 20 feet typically.

So when the devices move 5-10 feet due to this “drift,” we interpolate a speed of 1-3 MPH typically.  But that means the device doesn’t look like it’s stationary, therefore it’s not idling.

Thankfully GPS Insight has a formula (which can be tweaked for different types of fleets, e.g. slow-moving street sweepers) which “consolidates” multiple drift points into a single idle event and position.

Our customers would never see this “inaccurate” GPS data, but here’s a picture of the REAL LOCATION REPORTS to include the drift for both the 3500 (talks to the engine for speed but not as accurate with GPS) and the 3900 (much more accurate GPS which it derives speed/distance/acceleration from):

175' of drift for the diagnostic device (we fix that)

175' of drift for the diagnostic device (we fix that)

The “drift” in the picture above is corrected over long idle stops to the “center” point which typically has the most reports.

 

175' of drift which we "correct" for diagnostic GPS device
15′ of drift for the more accurate 3900 GPS device

For the 3900, the drift is MUCH smaller — only 15′, and again, we “consolidate” that into a single 38 minute idle stop with a single “pin.”

The corrected map looks 100% accurate (well, 99.x%…):

"Fixed" stop location and idle time

"Fixed" stop locations and idle time

This shows my 2 devices in my car both stopped for ~38 minutes, and 29 feet apart (vs. the 175′ we saw above on the 3500).

And my car is 12′ long, with antennas in the front/back of the vehicle, so that’s not too bad (they show in the right locations +5′ or so each).

We consolidated the GPS drift into a single “valid” point, both in terms of position and time spent idling.

This is a HUGE distinction between GPS Insight and other companies who will either show you that your vehicle was someplace it really wasn’t, or far worse, show you that it wasn’t actually idling when it was.

Without doing all of the processing on “drift points” at 1-3 MPH, you wouldn’t know that the vehicle was actually idling, and you would lose a HUGE component of your potential ROI using GPS Insight.

This is fairly low-level, but I wanted to make sure the extent to which our product validates and consolidates data to make it actionable and insightful (and ACCURATE) isn’t lost.

There’s a big difference between this type of product and a typical “dots on a map” product.  You should know there are major differences OTHER than price when it comes to GPS Fleet Tracking.

Thanks,
Rob.

 

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Aug 14 2011

I got caught speeding to Sedona

Thankfully not by the police, but by GPS Insight.

I was heading to Sedona this afternoon with my family and got this alert by email, showing that I was doing 61 in a 35 MPH zone, along with a map showing I’m coming up on a curve:

Posted Speed Limit alert for me

Posted Speed Limit alert for me

I thought there was no way I would go that fast over the speed limit so when I got home from my trip, I checked GPS Insight to see if we had the right posted speed for that area.

We have an internal-use-only “pincushion” tool we use which shows the various speed limits based on which direction you’re traveling, relative to the roads nearby and some reasonable assumptions.

The pin says it changes from a 55 to a 35 a little way before my vehicle location was sent with instantaneous speed of 61:

GPS Insight "pincushion" posted sped limit tool

GPS Insight "pincushion" posted sped limit tool

I thought that was unlikely, so I went down to street view, and found a 35 MPH speed sign right there (above, it’s the yellow pushpin):

Proof that it's a 35 MPH zone

Proof that it's a 35 MPH zone

I guess I was speeding.

So what’s my defense?  I didn’t see the sign?  At least I can measure the distance until the turn and see that there was LOTS of room to slow down before the curve that 35 MPH zone was put there for:

Rob speeding (61 in a 35)

Rob speeding (61 in a 35)

You can see I measured 600 feet before the BEGINNING of the curve, which is plenty of time to get from 61 to 35.  That’s 2 football fields.  And since my prior max was 65 (in the info bubble) I was slowing — just not fast enough for the speed limit…  But at least you can drill down and get some better context for the posted speed alert.  That’s ideal — without the ability to easily drill down for more information, you don’t know the context of the speeding alert, and can’t make good decisions on how to approach (or not to approach) your drivers about these alerts.

So even GPS tracking company owners speed.  Maybe it was so I had some good material for a blog article?  Yeah, that was it.

Here is a picture from Sedona, by the way:

Sedona, Arizona

Sedona, Arizona

And I didn’t speed on the way home, as evidenced by the alerts report I ran for today for my vehicle (Nav2):

Run an alert history for my vehicle for today

Run an alert history for my vehicle for today

But I did idle for 8 minutes while we stopped for snacks for the ride home (and my device went out of range when I pulled into the garage, since I live in the middle of nowhere, and my oil change and rotate tires maintenance items never got updated…):

My alerts for today

My alerts for today

This is the point of having a GPS fleet tracking solution — set the alerts, and wait for your drivers to do something you want to be alerted to.

I’m paying for my own tickets and gas, and I know I’ve got a 4×4 and 600 feet to slow down before a curve in a pretty desolate area, so no real issues here.  But you certainly want to know these types of things about your drivers.

Especially if it’s your money for fuel, drivers’ licenses at stake, and your liability should they be driving too fast.

Rob.

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Aug 06 2011

Waiting (shortly…) for the Trolley in Branson MO in 111 degree heat!

So I didn’t want to wait very long in the 111 degree humid, sunny, disgusting weather for the Branson Trolley (which we happen to track using GPS Insight).  so I pulled up their location on my phone and was able to wait inside Bass Pro Shop (stop #3) until it was close, then go out and get on:

Waiting for the Branson Trolley

Waiting for the Branson Trolley

I had some pictures of it closer on the map, and of my kids and I waiting as it pulled up, along with the stops map.  I deleted them rather than sending them from my iPhone.  One wrong push…  You’ll just have to trust me.

Anyway, it’s nice to have GPS tracking on public transportation vehicles and be able to pull them up on Smart Phones.  I’m not sure if Branson makes this available or not.  They should, & we will let them know about that capability so they can advertise it to their riders.

They claim the trolley makes it around all stops every 15 minutes.  I may investigate that and make that a future blog article.  With the kind of traffic I experienced in Branson (worse than LA !!!), I am not sure I believe that claim.  We’ll see, and GPS Insight has all the data to prove (or disprove) that claim.

Rob.

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Aug 06 2011

GPS Tracking (and using) the Branson MO “Downtown Trolleys”

I am on a Summer trip with my 2 boys for their vacation to Branson, MO.  It’s like Disneyland for kids in the Ozarks in Missouri.

As we were getting onto the Trolley which shuttles you around “Old Town” Branson, I realized they were a customer of GPS Insight’s, and asked a support person to send me the GPS Mobile Map link to their vehicles so I could “track myself” and see how close the trolley was later when it was time to get back on. [Mobile Mapping is a free capability within GPS Insight under the "Mapping/Mobile Mapping" menu.  You just need to retrieve the unique, secure link and you can view your vehicles from any smart phone or tablet]

Here is a picture of the boys on the Trolley:

 

My boys on the Branson Downtown Trolley

My boys on the Branson Downtown Trolley

So within a minute or so my support person was able to text me the link to use from my smartphone to see the Trolley position:

Where the Trolley is according to GPS Insight

Where the Trolley is according to GPS Tracking

Then quickly I clicked on Street View to see where Google thinks it looks like out my Trolley Window:

Google street View from Trolley Location

Google street View from Trolley Location

And quickly I took a picture with my iPhone to show it was EXACTLY like that at the moment:

Actual picture I took from the Trolley window

Actual picture I took from the Trolley window

Not bad, Google (or GPS Insight)!

The Branson "Downtown Trolley"

The Branson "Downtown Trolley"

I got off at the Bass Pro Shop stop so my kids could look around in advance of their big fishing trip the next morning.  I’ll talk about how I was able to minimize my wait for the Trolley (it was 111 degrees and HUMID) in the next article.

I’m glad we’re able to help Branson with their GPS tracking initiative.  Great town to visit with your family.  For more information click here!

Thanks,

Rob.

 

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Jun 30 2011

You can attach pictures to stops now in GPS Insight

Using your smart phone, you can now attach a picture from the field to any stop’s detail.

Here’s how it works:

Take a picture that you want associated with your stop (or someone else’s stop, if you’re a supervisor in the field) — this can even be a screen shot from a dispatch system, etc.

Send that picture to our GPS Insight notes email address [you generate this in the system here under User Management:]

Add an inbound email address for GPS Insight queries/notes

Add an inbound email address for GPS Insight queries/notes

You want to use our “gps [vehicle] note here is my note detail” format to annotate the note and minimally let us know which vehicle the picture should be associated with.

 

send a picture to GPS Insight to attach to a vehicle's activity

send a picture to GPS Insight to attach to a vehicle's activity

Once we receive the photo and note, it becomes available on our mapping and on the stop notes report:

 

Picture under the "notes" tab of the vehicle detail in mapping

Picture under the "notes" tab of the vehicle detail in mapping

When you “hover over” the note, the picture pops up to give you more information — this could be a picture proving service, showing a problem which justifies further time/billing, or just a reference photo to remind you later on about your customer.

 

Field pictures show up in Stop Notes Report

Field pictures show up in Stop Notes Report

Adding pictures from the field into our mapping and reports will help better document (and verify) working conditions as well as pick-ups/drop-offs from stop to stop.

 

Close up of added Photo

Close up of added Photo

 

Give us a call if you have any questions regarding this functionality.  There is a “wizard” which is launched when you choose the option at the top from the Admin->User tab.  It asks you to choose a user and a vehicle group, then provides you the email to use (and store in your phone for easy access in the future).  For your convenience, you can click on that email to send to it, cc’ing yourself or your drivers so that they can just save it as a contact for future use.

Then all they need to do is email photos to that address in order to have them associated with their GPS tracking records for the day, available in both mapping and reports.

This is included in basic GPS Insight functionality, and available for all users at this time.

Enjoy!

Rob.

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May 18 2011

New Harsh Braking/Rapid Acceleration Reports

We have added a new report in beta to GPS Insight which details your drivers’ aggressive driving habits.

[ This report ONLY works with the GPS Insight 3900 and 4000, and if you are an existing customer, you will need to ask your salesperson or support to turn it on, as it requires a firmware upgrade to your devices, which we are happy to do remotely (over the air). ]

You run it here:

Run the new GPS Insight Acceleration Reports

Run the new GPS Insight Acceleration Reports

(Note there are both Acceleration and Acceleration Summary reports)

Here is the Summary Report, which helps you to identify your most aggressive accelerators (“gunner”) and decelerators (“braker”):

GPS Insight Acceleration Summary Report

GPS Insight Acceleration Summary Report

As always, you can sort by clicking on any of the blue column headings.  By clicking on one of the histogram graphs on the right you can compare the average acceleration/deceleration profile to a single vehicle:

GPS Insight Acceleration Histogram comparison

GPS Insight Acceleration Histogram comparison

And last, you can click through in the “Avg” columns to get detailed data about where the acceleration/deceleration took place:

GPS Insight Acceleration Detail Report

GPS Insight Acceleration Detail Report

Hovering your mouse over any address or location will then show you a map of that activity’s location.

In this case, I am accelerating very quickly to get onto the freeway from an on-ramp.

You can also (as always) export the locations to either a browser based map, Google Earth, or a spreadsheet, and scheduled the report to be sent to you automatically per your exact schedule.

With our GPSI-3900 and GPSI-4000 we will be adding more acceleration and deceleration capabilities, reports, and alerts, and will also support an accident “black box” functionality where if a significant G-force (e.g. accident) happens, we buffer and send the last 15 seconds of exact location/speed/acceleration/deceleration/direction information as well as the 15 seconds following the impact.  This should be available later in the year, but purchasing a GPSI-3900 or 4000 will ensure you have that capability when it becomes available.

Thanks,

Rob.

 

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Jan 03 2011

New Alert tells you that your drivers forgot to log in (or that your vehicle is being stolen…)

We have had a few customers who use our Driver ID Fobs and want to be alerted when the vehicle is moving but the driver forgot to use their Driver ID Fob to “sign in” to the vehicle.  Either it causes them frustration when trips go unassigned to a driver, or worse yet, the vehicle may be getting stolen.

Some of our customers choose to install optional buzzers or LED’s which remind the driver until they place their keyfob on the reader to tell GPS Insight who is driving the vehicle.

But this alert may help anyone who uses GPS Insight’s DriverID Functionality.

Here’s how you set an alert:

Launch the Alerts Manager:

Creating a Driver ID alert

Creating a Driver ID alert

Create a new “Driver Login Alert”

Creating a Driver ID alert

Creating a Driver ID alert

Then change the vehicle group/vehicle, the number of minutes until the alert goes off  and emails/SMS text messages the recipient, and optionally that of the vehicle in question to remind the driver him or herself:

Modifying a Driver Alert

Modifying a Driver Alert

In this case, it will continue to alert me via email every 10 minutes until the driver either logs in or the vehicle finally stops.

Tomorrow I will “forget” to log into my vehicle, and will get this alert sent twice in 6 minutes (and every 10 minutes thereafter if I don’t log in using my key fob).  I’ll post that alert once I get it.

This is our 9th alert, and as usual, comes from direct customer requests.

We have a list of more which we will be bringing in 2011.

Happy New Year!

Rob

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