Apr 04 2012

Get notified of inbound messages even when you’re not paying attention

Earlier today I was showing how to send messages to multiple vehicles’ Garmin devices to a partner company.

I sent a couple vehicles (our employees) “This is a test, disregard please.”

Then an hour or so later I was composing an email when my browser screen went dim, behind  my email, which got my attention:

 

GPS Insight interface dims to let you know there's a new message

GPS Insight interface dims to let you know there's a new message

So I went to that window and saw the notification that I had a new inbound Garmin message (from Ray, telling me he “Rec’d” the test message):

Inbound message notification

Inbound message notification

Once I click “OK” the screen lights up again.  It is still easy to see which message is new, since it’s highlighted in pink:

Inbound message notification

Inbound message notification

Clicking it once clears its color so it doesn’t stand out any longer:

Clearing an "unread" message

Clearing an "unread" message

And if you prefer that we NOT behave this way to notify you whenever we detect an inbound message, all you need to do is clear that option in the properties of the Garmin dashlet:

"Display new message alert" option

"Display new message alert" option

This is an option which we introduced some time ago, but since we rarely dispatch or communicate with our own employees (since we’re not really a fleet-oriented company like our customers) it’s rare that I see this capability do its thing, which is why I thought I would show how it works for you.

Thanks,

Rob.

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Feb 21 2012

View Garmin Message/Stop status within the Garmin Dashlet

I send myself test and actual messages/stops all the time in my car.  I have a Garmin in my cars (even the one with the in-dash Garmin) so I can easily use and test our Garmin capabilities, which are really useful.

I looked at the Garmin Dashlet on our account today and noticed I had a number of unread/inactive messages/stops which I KNOW I read.  But in order for them to show up as read or allow the driver to reply to them, you need to actually click on them, which I hadn’t done.

Garmin Dashlet shows several unread/inactive messages and stops

Garmin Dashlet shows several unread/inactive messages and stops

I went out to my car, turned it on, and did a couple things.  I read the “Good Evening” message from 11 days ago and responded “Yes It Is!”  I also deleted the Desert Ridge (a mall) stop, as I already went there, but deactivated it before arriving, since I got tired of listening to the Garmin tell me how to go once I was close.  I also responded “Ok” to the “We have a meeting…” message which I also hadn’t clicked on.

When I came back into my office, the screen had changed (as it’s supposed to…) to this, reflecting the changes I had made by interacting with the Garmin in my car.  Note that the messages have changed from “Unread” to “Read”

Updated Garmin Dashlet

Updated Garmin Dashlet

The red lines are to indicated new messages (they turn white once you acknowledge them by clicking the message).  If you like, you can have a pop-up message appear by turning on this option within the edit properties screen, and you can see that once I clicked on the top line, it turned back to white:

Click on a new message to clear the "new message" color

Click on a new message to clear the "new message" color

When clicking on each of the various statuses, the history and timestamps show up for each line, such as the time I just now read the “good evening” message:

Timestamp for when a message was read

Timestamp for when a message was read

Here we can see what time the stop was received, read, selected (Active), de-selected (Read Inactive again) then deleted (just now):

Full history of a stop sent to my Garmin

Full history of a stop sent to my Garmin

And if more information is required, there is a dedicated Garmin interface under the “Custom-> Garmin” menu option.  It gives more details and may be more suitable than a dashboard dashlet for a full-scale dispatch operation, depending on your requirements:

Full information in the main Garmin screen

Full information in the main Garmin screen

It is highly configurable, and better suited to historical queries about past messages/stops and their history.

Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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Mar 19 2011

I’ve (We’ve) Been busy! — lots of new capabilities

Sorry, it’s been a while since I put any new blog articles up.

I had knee (ACL) surgery 5 weeks ago (the day I dispatched myself to the hospital here).

Not fun, don’t tear your ACL.  And don’t think you can play paintball with your 11 year old when you’re 41, not 22 like when you were in the Army.

So, in the meantime though, we’ve added a few new capabilities which I want to let everyone know about.

Dispatch multiple vehicles at once

We had a customer ask if they could dispatch multiple vehicles to the same place (e.g. a fire) using Garmin.  The next day we put that in place for them via our “Closest To” dashlet.

Here is how you do that:

Dispatch multiple=

Dispatch multiple vehicles at once to an address/landmark/vehicle/lat-lon

Use the familiar “Closest To” dashlet to find the closest vehicles to your site, then sort by the appropriate column (driving distance, travel time, or absolute distance), then choose your threshold (in this case 30 minutes or less) and un-check the ones you wish to exclude (or toggle them all using “Check/Uncheck All” — then just click on “Dispatch Selected Vehicles” and they are all dispatched.  Note that ONLY Garmin enabled vehicles are eligible, and you can still click on the Garmin logo (blue triangle) in order to dispatch just a single vehicle.  Pretty cool, and convenient (beats clicking 5-20 Garmin icons to dispatch everyone).  We are working on allowing you to “un-dispatch” drivers and it will be available in a month or so.  This will delete the dispatch items from the drivers’ Garmin.

Run a favorite/saved Report with 2 clicks (maybe more)

We added a “Scheduled Reports” dashlet which allows you to simply click on a saved/scheduled report and run it in the browser at that time.

This is pretty self-explanatory and available in the “Utilities” dashlets, as shown below:

Drag and drop new scheduled reports dashlet to access it

Drag and drop new scheduled reports dashlet to access it

[by the way, note the top right -- as I was writing this in the passenger seat of my vehicle Nav2, I checked quickly to see what exit I needed to take to get to where we were taking the family for the weekend -- we use GPS Insight all the time ourselves, even from a moving vehicle on an aircard while getting some past-due blog articles published!]

list of scheduled reports - filtered to only ones containing the word "Landmark"

list of scheduled reports - filtered to only ones containing the word "Landmark"

Choose one (we chose the bottom one — the rarely used “Unmarked Landmarks Report” which shows stops NOT IN a known landmark:

Choose a report and then change the vehicle group/dates if necessary

Choose a report and then change the vehicle group/dates if necessary

Then run the report and out comes your result.  This dashlet helps you run frequently-run reports very easily.  Here’s the report, 4 seconds later:

Easily run report!

Easily run report!

This is available now for all customers to use.  You can also edit the settings to show ONLY/BOTH active/inactive reports, as well as how many reports to show per page.

Vehicle Selector filters now change the vehicles shown on the dashboard maps

When you filter the list of vehicles in your vehicle selector dashlet now, any maps it is tied to (via dashlet group letter) now restrict which vehicles are shown.  This is convenient if you have a large number of vehicles, but only want to see a certain number of them by either filtering or un-checking them in the vehicle selector dashlet:

Way too many vehicles on the map

Way too many vehicles on the map

Now after filtering by adding “*3000″ (or you could uncheck some as well):

Just the vehicles you want to look at

Just the vehicles you want to look at

And of course clicking on one will zoom you straight to that vehicle, as always:

clicking on a vehicle takes you right there

clicking on a vehicle takes you right there

That’s it for this (long) update on what’s new.  We have several other features I’ll get around to highlighting shortly as well.

Rob.

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Feb 11 2011

Add a stop name to a Garmin dispatched address

We added the ability to “name” your address now within GPS Insight’s Garmin dispatch module.

Add a stop "name" to a Garmin dispatched address

Add a stop "name" to a Garmin dispatched address

Now your drivers will see the name, as well as the address (so they’ll still know which building to go in).

Rob.

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