May 17 2013

New Icons for accessing Clusters, Traffic, and Centering options within Maps

Category: Mapping,New Features,New Featuresrdonat @ 1:49 pm

We cleaned up the area within our mapping that gives you the option to display clusters, traffic, or center the map. The updated section now has icons that can be clicked to either toggle the particular function on or off.

New Icons in GPS Insight Mapping

New Icon for turning Clusters on/off

When turning on either Clustering or Traffic, the icon is no longer “greyed out”:

New Icon for turning Traffic on/off

New Icon for Centering the Map

Before, text labels took up a lot more room within the map, especially within dashlet maps. We hope this update makes viewing your vehicles and assets on a map a lot easier.

Thanks,

Rob

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Oct 03 2012

Show drivers in vehicle list – feature request completed within days

We had a couple customers ask to view driver names as well as vehicle names in vehicle-centric report choosers.

Thanks to our speedy development team, this got completed quickly as it was simple to make a few changes to our adaptable framework.

Here is how to choose that, and what it looks like now:

New Driver-centric report pull-down list

New Driver-centric report pull-down list

Thanks to our customers for the good ideas and our developers for making them reality!

Rob.

 

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Sep 27 2012

New USER ACTIVITY report lets you report on your users’ usage

By the way, this is our 300th blog post!  I’ve gotten very fast typing since starting the GPS Insight blog years ago.

We have had several customers ask about reporting on THEIR USERS (not drivers, users).

They want to see who is running reports, logging in to look at vehicles, and receiving scheduled reports and alerts.

We now have this functionality available here:

New GPS Insight User Activity Report

New GPS Insight User Activity Report

Bear in mind you can choose a range of dates the same way you always do within GPS Insight, by choosing a shortcut for Today, Yesterday, Week to date, last 7 days, Month to date, last 30 days, etc., or just choose the start/end date to choose a custom range.

Here is the output for our account for yesterday:

New GPS Insight User Activity GPS Tracking Report

New GPS Insight User Activity GPS Tracking Report

Note this is only available for administrative users currently.

Thanks,

Rob.

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Aug 19 2012

2 REALLY POWERFUL new features coming soon

GPS Insight is about to launch two new highly powerful capabilities:

  • Hierarchy-based vehicle permissions
  • Custom Filters for Attribute and Category data

They may not sound like much, but for very large deployments, they’re CRITICAL to help avoid nightmarish administration tasks.

Here’s how they’ll work:

Hierarchy-based vehicle permissions:

First, you need a hierarchy (or 3, as shown in this example — one for geographic location, one for type of vehicle, and one for type of fuel):

Geographic "nodes" assigned to a user

Geographic "nodes" assigned to a user

Let’s say we want a new user (in this case, called “ar-atl”) to have access to Georgia (GA), Nevada (NV), as shown in green above, plus ALL THEIR CHILDREN.

We can assign ONLY these 2 nodes to that user, and specify how “far down” the tree we want to grant permission (e.g. maybe down to the city such as Reno, NV (REN), but NOT beyond that to the West Reno, East Reno, etc. levels, if they existed).

We can do that like this, as well as add all “Function: Delivery” and “Type of Fuel: Green” to this user.  This way they’ll get ALL the members of Delivery and Green (e.g. CNG, Electric, Hybrid, Volt, etc.), as shown below.  We can add multiple nodes to a user per hierarchy, such as BOTH GA and NV for the US (Geographic) hierarchy:

Assigning permissions on Hierarchy Nodes to users

Assigning permissions on Hierarchy Nodes to users

Hovering over the user now shows you the permissions assigned to that user:

Permissions assigned and inherited by users

Permissions assigned and inherited by users

This allows us to provide Hierarchy capabilities to ALL users — not just administrators, as it has previously been available.  PLEASE BEAR IN MIND that the hierarchy is available ONLY to large accounts (e.g. > 100 vehicles) as it is generally unnecessary for small fleets, since they can use vehicle groups to do the same thing.  If you are a large fleet customer of ours, and are not currently using the hierarchy, you can contact Sales or Support to ask for it to be turned on for  your account.  It is a HUGE time-saver in many ways, and you can click here for more information on the Hierarchy capabilities of GPS Insight.

Now onto Custom Filters for Attribute and Category data:

Initially they will be available on 2D mapping, shown here, by pressing the “Attributes and Categories” button (and I’ve already restricted the vehicles by choosing a Group when launching the map (All Vehicles) and choosing ONLY vehicles with the letter “e” in them, using the “Filter List:” box:

Accessing Filters in GPS Insight

Accessing Filters in GPS Insight

This opens up a screen which allows you to create a highly specific filter, based on any category and attribute data you may have specified for your vehicles.

Here, I’ll create a very loose filter which requires ANY (vs. ALL) of the 3 conditions to be met:

Filtering vehicles with custom categories and attributes

Filtering vehicles with custom categories and attributes

Since “Alena” has one of the “Compressor, Generator, Jackhammer & Winch” which are specified in the 2nd criteria, the vehicle shows up on the map:

Vehicle matches the filter

Vehicle matches the filter

If I change the filter to ALL (and some other changes), we get only the single vehicle which meets those criteria:

New, more restrictive filter

New, more restrictive filter

Fewer vehicles match this filter

Fewer vehicles match this filter

Fewer vehicles match this filter

Fewer vehicles match this filter

And note that you can SAVE your filters for future use:

Saving a custom filter in GPS Insight

Saving a custom filter in GPS Insight

And use them like this:

Using a previously saved filter

Using a previously saved filter

This will really help ALL our customers to better utilize and benefit from this functionality by filtering maps, and soon reports, dashlets, and alerts with HIGHLY custom data which they can assign to vehicles.  Filters will also eventually apply to OTHER areas of GPS Insight where categories and attributes are assigned — for instance running a report on only landmarks in the “Customers” group of landmarks which have a “to be serviced by” date in the next 7 days.  Or sending idle alerts for vehicles which don’t have the “ignore idle” attribute set to “yes.”

There’s no practical limit to how complicated you can make these filters — there is the ability to “nest” them within each other so you can say things like:

“Only show vehicles which are corporate unless they are both personal and have a winch, but exclude all of those whose registration expired before today.

Both custom filters and hierarchy based permissions will be available to all customers by the end of August, and as always, we will continue to add functionality as it is required by our customers.

Enjoy & Thanks!

Rob.

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Jun 04 2012

Nearly 100,000 database operations a minute at 3ms per! (we’re fast)

During peak hours, we see quite a bit of database activity.

Our customers’ vehicles are reporting every minute or two typically, and they are querying to see where they’re at using maps, reports, alerts, and API’s CONSTANTLY during peak hours.

On a very busy day, last Friday, 6/1/12 (the day all the monthly reports for May are generated), this is what our 2 busiest databases looked like:

GPS Insight database utilization through the day

GPS Insight database utilization through the day

Note that the top of this graph is only 50% of total utilization, and we have a sustained, average peak utilization of just 15% of capacity.  Click the graph for a VERY large version.

This is our second busiest database, with a little more detail on what the various “hills” in utilization mean (batch processing, monthly reports, etc.) — again, the top of the graph is only 50% of utilization:

GPS Insight database utilization through the day

GPS Insight database utilization through the day

We are barely scratching the surface of our database’s capacity.  The same is the case for all our other systems which comprise the GPS Insight product.

(By the way, green means disk utilization, and red means memory utilization)

So what does this mean to our customers?

I just took a quick look today at just how many, and just how fast the typical query comes back during peak hours (10:30 PST is a peak time for us across the US):

We have systems in place to capture literally all of the nearly 100,000 queries per minute which hit these two busiest databases — here I simply choose the last 5 minutes to see everything which ran and run reports/statistics on it:

Showing last 5 minutes worth of database activity

Showing last 5 minutes worth of database activity

The data is loaded in just a few seconds:

Loading hundreds of thousands of logged database statements in seconds

Loading hundreds of thousands of logged database statements in seconds

And among the various reports I can run, we see what is called “service level” — this is how quickly we typically return the nearly 100,000 database queries (SQL) per minute which we receive throughout our system:

~3 millisecond response times

~3 millisecond response times on our busiest database server

~3 millisecond response times

~3 millisecond response times on our 2nd busiest database server

For these two database servers, we processed over 465,000 commands in 5 minutes, with an average response time of roughly 3.3 milliseconds (ms = thousandth of a second).

99.8% were taken care of in less than 200 ms.

That is a lot of processing for our customers’ benefit, and very fast, as well.

We keep our systems as responsive as possible in order to ensure to you that your vehicles’ locations, your API calls, and your reports and alerts will always be very fast and always available to you.  Bear in mind each database server has at least one “twin” which is always in sync, should it ever experience a failure.

Also, please realize that we are processing 1550 operations per SECOND on these 2 servers at a 3 ms. average response time.  That’s FAST.

Hopefully this helps you to understand what we do behind the scenes to manage your data and make it very fast for you to retrieve to help run your business.

Thanks,

Rob.

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Jun 02 2012

New Hierarchy Editor available within GPS Insight

Our first Hierarchy Editor served us fine for large customers using our Hierarchy capabilities.  However, as customers got bigger, they had more requirements, and we just launched a brand new version of this editor today.

If you don’t already have the Hierarchy capability turned on within GPS Insight call support or your salesperson (if you are a large customer, it’s worthwhile, but it’s overkill if you don’t have a few hundred vehicles).

Here is how you launch it within the GPS Insight portal:

Launching GPS Insight's Hierarchy Editor

Launching GPS Insight's Hierarchy Editor

Then you will be taken to the new editor:

New GPS Insight Hierarchy Editor

New GPS Insight Hierarchy Editor

Some of the nice new and previously available capabilities include:

You are able to see ALL object types assigned to a node at once and expand them:

See all objects associated with a Hierarchy Node at once

See all objects associated with a Hierarchy Node at once

You can Minimize them easily with one click of the “minus’ at the top of any group:

Collapse a tree easily
Collapse a tree easily

And you can easily drag and drop any unassigned objects after filtering them (in this case, we entered “ba” to restrict to those vehicles containing “ba” and then selected two, and assigned them to the “BAK” branch which had been selected on the far left):

Drag and drop to assign vehicles, landmarks, etc.

Drag and drop to assign vehicles, landmarks, etc.

Additionally, the custom hierarchy group editor has this new look and feel:

Hierarchy Custom Group Editor

Hierarchy Custom Group Editor

One of the nicest capabilities is the ability to scroll should you expand the hierarchy tree taller than your window — that was always a restriction in the last version.

Please let us know if you are interested in using the hierarchy and we will work with you to ensure it is made available appropriately.

Thanks,

Rob.

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May 02 2012

New “rapid edit” mode for tedious updates in GPS Insight

With some of our new capabilities (Categories and Attributes) coming soon, we have been making some major changes to the interface to ensure our customers (AND WE!) don’t spend too much time editing things “one at a time.”

One major internal area we needed improvement for was a set of vehicle-specific device options which our fulfillment and support staff use all the time.

They complained that whenever we need to update a large number of devices all at once (thankfully a problem for us — we’ve been selling a lot of large deployments lately), they need to edit the vehicles one at a time.

No more!  We have a new interface control which allows for quick and easy “all at once” editing — we launch it here (from our new “one click” list):

Open the GPS Insight "edit multiple vehicles" menu

Open the GPS Insight "edit multiple vehicles" menu

This allows us to rapidly edit ALL administrative options for vehicles:

Rapid edit tool for administration of vehicles (and more)

Rapid edit tool for administration of vehicles (and more)

(bear in mind the prior screen is for our internal account, which is why many “guinea pig” devices haven’t reported for a while — we don’t always clean these up right away…)

Note that the “tab vertically” option is set automatically and allows us to rapidly enter values or use the space bar to toggle options then tab to the next vehicle vertically.

Ghost "saved" icons show you what's been modified

Ghost "saved" icons show you what's been modified

And whenever you make a change, the green “checkbox” lights up to indicate that it’s been saved.  Then it fades to a light green checkbox, so you can see which values were changed overall.

That allows you to go back and ensure you changed the correct vehicles (and lets me go back and reverse my “for the blog” changes easily).

We will add this capability where appropriate.  Previously, if we wanted to edit all these vehicles, we would have to click on the pencil icon and then edit each one individually.

Thanks to everyone buying lots of devices to force us to streamline this for ourselves and our customers!

Rob.

 

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Apr 24 2012

New Vehicle Icons available now!

We have just added many new icon choices for you to use to distinguish your various types of trucks:

New Vehicle Icons in GPS Insight

New Vehicle Icons in GPS Insight

It’s very easy to associate various vehicles or groups of vehicles with the different truck types and shapes within GPS Insight:

Hover over an icon to see it close up

Hover over an icon to see it close up

You just need to limit the vehicles with filters (e.g. group, text), and select them (with ctrl or shift to select multiple vehicles), then drag and drop the icon onto the selected vehicles to make the icon change:

Filter your list of vehicles

Filter your list of vehicles

Drag and Drop to change Icon Shape

Drag and Drop to change Icon Shape

And once you assign them and label them as you need to for your business, remember to use the legend to show you what they all mean:

GPS Insight icons dashboard legend

GPS Insight icons dashboard legend

GPS Insight 2D Mapping legend

GPS Insight 2D Mapping legend

And of course they’re also compatible with our 3D Google Earth mapping:

3D Icons in GPS Insight

3D Icons in GPS Insight

Enjoy, and if you have any ideas for new shapes or icon shapes, please feel free to ask.

Rob.

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Mar 19 2012

New GPS Insight Interface Enhancement

The Menu/Tab bar in GPS Insight has been improved to help distinguish between the two.

New "Split" tab/menu interface in GPS Insight

New "Split" tab/menu interface in GPS Insight

This is very helpful in a number of ways:

  • Hover-over the menu name to “drop down” that menu
  • Click above the menu on the icon area to bring up that tab’s customized dashboard
  • Click on the menu name to close it and subsequently to keep it “pinned” so it doesn’t disappear until you close it
  • iPad/iPhone/Android & other touch screen devices now allow the menu to be used without changing the tab you’re on
New GPS Insight Menu "split" interface

New GPS Insight Menu "split" interface

When you hover-over either the top or the bottom, it turns red accordingly:

Choose a tab without opening the menu

Choose a tab without opening the menu

This is one area of our GPS fleet tracking interface customers have asked us to improve, and we have done so for everyone’s convenience (mine too!!).

Thanks,
Rob.

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Feb 08 2012

Ease of Use is hard to find

I use a lot of web-based applications — checking, CRM, email, etc.

Not all of them (in fact few of them) are easy to use and many require you to do the same thing over & over again which wastes a lot of time.

I am happy to say that at GPS Insight, we do everything we can to make it easy to use our product efficiently.

I needed to look into a customer’s question earlier today and this attention to usability made my life easy.

I needed BOTH a 3D map AND an activity detail report — these exist on 2 separate menus on the Mapping & Reporting tabs.

I ran the first one:

Running a 3D History map for a vehicle for 3 days

Running a 3D History map for a vehicle for 3 days

Then all I needed to do was move my mouse over to the Reports Menu, click on “Activity Detail” and both my vehicle AND date range (several months back, which involved a few clicks to achieve the first time) were carried over to this report.  Then one last click on “Run Report” and VOILA, my report:

Running an Activity Report for a vehicle for 3 days

Running an Activity Report for a vehicle for 3 days

Now I could stare and compare the 3D map vs. the Activity Detail Report easily and see what my customer was curious about — he wondered why the latitude/longitude wasn’t changing for multiple lines in the Activity Detail Report:

GPS Insight Activity Detail Report

GPS Insight Activity Detail Report

We don’t recommend trying to “interpret” latitude / longitude, as it doesn’t make any sense to us humans, but in our mapping, it shows what happened very obviously:

17 minute idle event

17 minute idle event

The vehicle didn’t change latitude / longitude for all those points since it was idling for 17 minutes!  The map made that clear.

And it only took a few clicks, due to our interface which “remembers” what you’re doing.  If you have 10 different reports for the same group of vehicles or single vehicle, for the same range of dates, it takes only a few clicks.  You don’t need to re-select the group/vehicle, then re-select the date range.  What a drag it is when I have to use someone else’s interface and wish they did the same things we do to make our customers efficient and happy to use GPS Insight.

Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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