Sep 01 2008

Hurricane Gustav

Category: Emergency Response,Google Earth,Overlays,Weatherrdonat @ 12:40 pm

I’m watching the news as Hurricane Gustav has begun to hit the coast, and I wondered how much damage there has already been.

Using Google Earth, I was able to pull up a picture of it by turning on “Weather” under “Layers.”

Since I can pull up all of our customers’ vehicles within Google Earth, I can see where they are relative to the storm:

Hurricane Gustav’s path

It’s obscuring my view of which vehicles are underneath it, so I can remove the clouds by unchecking them under Weather, and change the transparency of the radar image with the transparency slider:

Adjusting the Google Earth Weather Layer

Now I can better see which vehicles are in the storm right now:

GPS Insight vehicles inside of Hurricane Gustav

Thankfully all of them except 2 or 3 have been stopped for more than an hour (we know this since they are red).

One on the outskirts is moving, and when I look at the time it reported vs. the time my map refreshed, it is within 2 minutes (typically, it takes 2-3 seconds to make it into our database, and our vehicles reoprt every 2 minutes):

Still cell service in Gustav

This tells me that AT&T is still doing ok in terms of cell coverage. Once it’s over and hopefully there isn’t too much damage, we can run a quick analysis to determine if/when any of our vehicles were unable to communicate due to failures in the cell network. So far so good.

By zooming WAY down, we can actually look UP at the radar image of Hurricane Gustav — a pretty interesting view. Unfortunately, whoever is driving this vehicle has to see the real thing — I hope they are heading out of there.

I looked earlier today and an ambulance customer of our sent some ambulances to the area — hopefully everyone does ok.

Rob.

[ Update -- Gustav has dissipated to a tropical storm as of 9 PM PST.]

I ran a check against all customers’ vehicles which were driving in that area, and only one vehicle had any evidence of cell trouble with AT&T due to the Hurricane.

Vehicles tracked by GPS Insight during Hurricane Gustav

This screenshot shows a few things:

  • the Hurricane above the area in question
  • AT&T GPRS (Cell) coverage in orange on the ground (darker orange=better coverage)
  • Many vehicles’ paths, with dots close to the ground indicating 2 minute reports, mostly received by GPS Insight within seconds
  • The area in the red box shows pins “higher up” in the air, which indicates a delay from the time the measurement was taken and when it was received by us. This “lag” was up to 44 minutes, but all that data was eventually transmitted.

Most likely this “lag” was due to a single damaged cell tower in that area.

GPS Insight vehicles inside of Hurricane Gustav

Earlier in the day at 8:32 AM, it only took 6 seconds for data to get to GPS Insight from that area. But during the hurricane, at 10:33 PM, there was apparently no cell signal available in that area, so the vehicle needed to drive roughly 34 minutes until it hit a working cell tower.

However, this is the ONLY instance of apparent damage in the cell infrastructure which affected any of our customers in that region, which is great to see. And it only lasted for 30-40 minutes.

This “lag” view is something we use internally to help customers troubleshoot their vehicles (by determining if problems coincide with known AT&T coverage limits) — today it helped to show that Gustav didn’t do much damage to the cell towers in that region, thankfully.

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Apr 07 2008

Police chase & “Horrific Crash” — How GPS Insight helped an ambulance company react

Today a customer of ours in Southern California near our Orange office let us know that they used our product to both help 7 of their ambulances get to the scene of a California police chase that ended in a “horrific crash.” They also let us know they were able to use GPS Insight in order to assess their responsiveness to this large scale emergency.

Here is a video of the news story, where a drunk woman in a stolen SUV tried to escape police and crashed into 5 vehicles going the wrong way down the street in Tustin, California:

http://www.cbs2.com/video/?id=63039@kcbs.dayport.com

Ambulance tracked by GPS Insight arrives at the scene of a horrific crash

Using GPS Insight, their dispatch personnel can view their vehicle locations in real time (1 minute map updates and 2 minute vehicle updates). That screen allows them to also visualize their custom-built color-coded zones, click for a zoomed in detail of a vehicle or speed/stopped time type details. This particular screen shot is from a different company since the ambulance company’s regions and vehicles require understandable privacy. However it gives a good example of what a mid-sized fleet looks like in the GPS Insight dispatch map view.

GPS Insight fleet view

When the call comes in for the emergency, they probably only had the cross streets, Warner Avenue and Red Hill Ave, in Tustin (technically close to Tustin in Santa Ana). By typing that into the GPS Insight “Find Address” box and zooming/marking it, the location can be instantly found:

Instantly find an address and route a vehicle using GPS Insight’s Find Address Box

This brings up the following map view, from which turn-by-turn directions to (or from) that location to any vehicle or other location/landmark can be brought up just by clicking on the “directions” links:

Get quick directions to and from a location

Now using the mouse scroll wheel, the zoom level allows you to see the two closest ambulances, 76 and 79, as well as their recent history as a “trail.” They are yellow which indicates they’re turned off but haven’t been stopped more than an hour (then they would be red, and this is all configurable by the customer with GPS Insight). By clicking on them we see more information. Ambulance#76 has been stopped for 27 minutes.

Find the closest vehicles to the crash

Not that this company needs directions — they know exactly where they are going to get to the calls in the most efficient way possible, but for many of our customers, turn-by-turn directions are necessary. All that needs to be done is to simply click on “Directions From Here” and exact directions are shown from that vehicle to the crash site. Note that you can turn on real time traffic and adjust the route simply by dragging the purple route line from one road to another.

Get directions with traffic from your vehicle to an address

Now the dispatcher has all the information necessary to send that emergency vehicle to the scene of the accident.

As for what it looks like in the GPS Insight 3D history at that time, we can run an all vehicles 3D history for that date like this with just a couple clicks:

GPS Insight 3D History

Now we can “dial in” the time of the accident by gradually opening up the time slider until the first vehicle “arrives” on the scene at 3:22 PM (shown as a green vehicle “78 3/24 15:22″) — since this is a historical map history, we show the date as well.

Then we can open up more “time” to see which other vehicles arrived. The differently colored lines correspond to the paths of different vehicles.

other vehicles arrive at the scene of the accident

While there may be too many “dots” to easily see which vehicles arrived when, and how long they stayed, quickly clicking on the blue ones will show length of visit information (blue = idling):

how long an ambulance stayed at the site

Then if we want an exact report, just draw an exact polygon landmark around the crash site (we name it CrashSite here), and run a report as such:

Run a GPS Insight Geofence Report for GPS Tracking

Here is the report which takes less than a second to run, and which tells you exactly which vehicles arrived, and at what exact time (to the second), along with how long they were there.

Crash report

This data can be exported to Excel for further analysis, and of course the times and speeds of the ambulances from their prior locations when they were dispatched can be investigated as well in great detail using GPS Insight.

We’re glad we helped this company out, and hope the victims recover quickly. Thanks to the ambulance company for helping the victims (and even the suspect) so quickly.

Rob.

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