Aug 16 2011

BEWARE! – Not all idling calculations are created equal!

We have been in the GPS Tracking industry for almost 7 years now. Enough to learn and FIX the limitations of GPS to ensure the highest quality data possible (e.g. 99.x% — if anyone tells you they’re 100%, well, guess what, they’re not).

So, today I found a perfect example to show the lengths to which we go to make your data 100% reliable (well, 99.x%…).

I had a 7:30 AM phone call and an 8:30 offsite meeting.

I had to get to my meeting by 7:30 so I could sit in my car and get on the call, then be there for my meeting & the breakfast prior.

So I had to idle for almost 40 minutes in order to avoid baking in my car in the hot Phoenix heat.

Here’s my stop report for 2 separate devices installed in my vehicle, both showing a ~37 minute idle stop:

GPS Insight Stop Report

GPS Insight Stop Report

One device (Rob) gets its speed data from the engine’s computer, and is more expensive because of that.  One device is less expensive but has to “interpolate” its speed from GPS Satellites traveling 9 THOUSAND miles per hour at over 12 THOUSAND miles in space.  And it’s remarkably accurate, but there is unfortunately what we call “positional GPS drift” of up to 20 feet typically.

So when the devices move 5-10 feet due to this “drift,” we interpolate a speed of 1-3 MPH typically.  But that means the device doesn’t look like it’s stationary, therefore it’s not idling.

Thankfully GPS Insight has a formula (which can be tweaked for different types of fleets, e.g. slow-moving street sweepers) which “consolidates” multiple drift points into a single idle event and position.

Our customers would never see this “inaccurate” GPS data, but here’s a picture of the REAL LOCATION REPORTS to include the drift for both the 3500 (talks to the engine for speed but not as accurate with GPS) and the 3900 (much more accurate GPS which it derives speed/distance/acceleration from):

175' of drift for the diagnostic device (we fix that)

175' of drift for the diagnostic device (we fix that)

The “drift” in the picture above is corrected over long idle stops to the “center” point which typically has the most reports.

 

175' of drift which we "correct" for diagnostic GPS device
15′ of drift for the more accurate 3900 GPS device

For the 3900, the drift is MUCH smaller — only 15′, and again, we “consolidate” that into a single 38 minute idle stop with a single “pin.”

The corrected map looks 100% accurate (well, 99.x%…):

"Fixed" stop location and idle time

"Fixed" stop locations and idle time

This shows my 2 devices in my car both stopped for ~38 minutes, and 29 feet apart (vs. the 175′ we saw above on the 3500).

And my car is 12′ long, with antennas in the front/back of the vehicle, so that’s not too bad (they show in the right locations +5′ or so each).

We consolidated the GPS drift into a single “valid” point, both in terms of position and time spent idling.

This is a HUGE distinction between GPS Insight and other companies who will either show you that your vehicle was someplace it really wasn’t, or far worse, show you that it wasn’t actually idling when it was.

Without doing all of the processing on “drift points” at 1-3 MPH, you wouldn’t know that the vehicle was actually idling, and you would lose a HUGE component of your potential ROI using GPS Insight.

This is fairly low-level, but I wanted to make sure the extent to which our product validates and consolidates data to make it actionable and insightful (and ACCURATE) isn’t lost.

There’s a big difference between this type of product and a typical “dots on a map” product.  You should know there are major differences OTHER than price when it comes to GPS Fleet Tracking.

Thanks,
Rob.

 

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Oct 26 2010

Why would you name your GPS device the “POO 7″ ?

Category: competition,HARDWARE TYPES,Humorrdonat @ 12:10 pm

We get a lot of inquiries from Chinese manufacturers (all of our hardware is assembled here in the United States by the way).

This one made me laugh — a lot.

poo 7

poo 7

Why in the world would you name your device the Poo 7 (or any numbered variant of the word Poo)?

I wonder how well it works…  True to its name?  I’m guessing something got lost in translation.

We won’t be selling it anytime soon…

Rob.

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Jul 25 2010

Our Odometer Readings are as accurate as you can get! (not very exciting but very important to get right…)

Category: competition,New Features,Odometer Accuracyrdonat @ 1:26 pm

That seems like I’m stating the obvious, but GPS does not equal accurate odometer readings.

Many of our competitors don’t even give you that information — just the # of miles driven.

Here at GPS Insight, we have recently released a VERY ACCURATE odometer calibration mechanism to ensure that no matter what type of vehicle or GPS Tracking device you use, your odometer readings will be about 99.8% accurate.  This is a big improvement from the typical 98% “best” we see with competitors.

If your vehicle drives 10,000 miles a quarter, we may be off 20 miles.  They may be off 200!  Even so, that’s not going to cause an engine blowout, but if you are billing or charging departments based on accurate mileage, GPS Insight will help you avoid the inevitable questions once GPS mileages are scrutinized.

A year and a half ago, we allowed our customers to enter multiple historical corrections, which is much better than the single “offset” which most companies provide.

Now we have improved this in 2 ways:

  • Offsets (corrections) are “spread out” historically to avoid spikes in mileage
  • Corrections are used going forward as a calibration to more accurately depict odometer readings so odometer corrections are much less necessary & can be done once or twice a year, vs. once or twice a month.

This was surprisingly a HUGE amount of work, which explains why none of the other providers we’ve seen have ever bothered to fix this fundamental flaw in GPS tracking devices.

Here’s why they’re not accurate, by the way:

GPS Tracking devices typically pull mileage from “GPS Interpolation” — since they know where a vehicle is at any point, they can compute the mileage between points.  Our GPS-based odometer calculations take place 4 times a second, but they are still slightly off — typically 1-3% lower than reality.  This is also because we are adding to mileage when a vehicle is in reverse, even though the odometer isn’t incrementing.

Some devices, such as our LD-3500, pull odometer readings as a function of data from the engine’s computer — but not the odometer reading itself.  Again, this is typically 1-2% off, overstating mileage.

There are all sorts of nightmarish billing and leasing problems which we’ve heard about from our customers when odometer readings aren’t 100% (or at least 99.8%) within GPS Insight, so we made these changes.  After a few weeks since the newest, now “calibrated” adjustment, my vehicle is within 1 mile of accuracy, which is partly due to the rounding on this report.  I probably won’t need to adjust the odometer again all year as a result of these changes — here is what GPS Insight thinks my odometer is for each device, when my actual odometer reading is 35,482.  By the way, some people claim GPS is MORE accurate, since tire pressure & size, as well as tire slippage can throw off an odometer.  Good luck proving that one though.  The reality is everyone goes by the odometer reading & we need to ensure we’re as close to that as possible.

off by 1 mile with 2 different types of device installed

off by 1 mile with 2 different types of device installed

Show historical odometer correction history:

Historical odometer corrections

Historical odometer corrections

Here is the new interface for viewing and editing historical odometer corrections, along with a really cool new graphing mechanism we’ll be using within the site going forward for other things:

New Odometer Graphing/Editing Interface

New Odometer Graphing/Editing Interface

So, to summarize, just know that GPS Insight is working very hard to ensure your data is as accurate as humanly possible, given technical limitations which exist with GPS Tracking devices.  By the way, the good news is that Heavy Duty Vehicles (J-1939/1708) using our 3500-HD have always had 100% accurate odometer readings since that is the only device available which gets real odometer readings from the engine.

Enough about Odometer Readings — I’m very glad this project is over — very important but not the most exciting thing in the world…

On to more interesting things now (like user-definable categories & attributes for vehicles, drivers, landmarks, users, stops, and trips)!

Rob.

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Apr 20 2010

Why I hate Microsoft (or why resetting your Ford Sync GPS is a bad idea)

Obviously I am pretty dependent on GPS for just about everything when it comes to getting around [also for money...].

I have 3 GPS Navigation devices with me when I drive my car (factory installed, Garmin, & my iPhone) so I never print directions any more.

So, on the way out to Long Beach a couple weeks ago, my family and I took our 3 month old car with Ford’s/Microsoft’s “Sync” system (with GPS Navigation).  No directions, just our factory installed GPS navigation unit.

Just outside of town it crashed on us.  I figured out how to do a factory reset and get it back up & running.

Here’s the point:  AFTER RESETTING IT, I FORGOT TO TELL IT “FASTEST” & NOT “SHORTEST” when optimizing our route.  DOH!

We took the 10 out to LA area, but then it took me through some really sketchy, slow-moving areas.

On the way home, I thought about it, & realized I needed to change my GPS setting to FASTEST from SHORTEST.

I was curious how much longer it took me time-wise to get there than to get back, so I ran a 3D history report & saw very quickly that it was twice as long (60 vs. 30 minutes):

Run a week long history for our trip to/from Long Beach

Run a week long history for our trip to/from Long Beach

Slow, direct route vs. Fast, indirect route

Slow, direct route vs. Fast, indirect route

All I had to do is look at the 2 points where the route deviates then converges again, and compare times and distances:

Where I took a GPS dictated "dumb turn"

Where I took a GPS dictated "dumb turn"

The times/mileages are:

Going there: 17:47 & 4571.6 miles to 18:53 & 4602.5 miles

Coming back: 10:26 4618.8 miles & 10:58 & 4656.3 miles

Doing the quick math, it took 31 miles & 66 minutes there the “short” way, & 37.5 miles & 32 minutes (half as long) the “long way.”

So to save 6.5 miles, I wasted 34 minutes of my life, praying we didn’t get car-jacked.  At least if we did, I would know where the car went…

Anyway, I thought of this the other day & was curious just how much extra time it took us because of that one GPS setting on my (Factory Installed — not GPS Insight…) navigation device.

Because I track that vehicle, it took me about a minute to figure it out using GPS Insight.

Oddly enough, while I was writing this, my new Microsoft Windows 7 box crashed Google Earth as well.  It knew I was badmouthing Microsoft.  Sooner or later, all things Microsoft eventually crash.

I’m really glad we don’t run our systems on Microsoft products.

I just checked and our two “primary” servers which our customers rely upon (with lots of auxiliary and backup servers, of course) have been up for two years to two years & 3 months:

GPS Insight servers run for years without incident

GPS Insight servers run for years without incident

I’m glad most of our competitors run Microsoft though…

Rob.

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Dec 10 2009

Which of your vehicles has been to the crack house?

I used to use this as a far-fetched example when talking about the benefits of retroactive landmark reports:

“Let’s say you catch one of your drivers buying crack at a crack house — don’t you want to know which others may have visited there in the past year or more?”

Well, in Detroit, they actually found a city employee’s vehicle at an actual crack house.

It’s detailed in this Automotive Fleet article.

So, now that there is a real life example of this, how would you use GPS Insight to easily determine the other vehicles which have visited that same crack house?

Here’s how:

First, find the exact location by looking at that vehicle/date/time and create a landmark with the convenient link from that point (we’ll pretend my house is a crack house).

First, run a 3D history map for that day (pretend yesterday):

Use GPS Tracking to find out who's buying crack with your vehicles

Use GPS Tracking to find out who's buying crack with your vehicles

I’ll pick the “crack stop” at my house (really me coming home from taking the kids to Buffalo Wild Wings, a different kind of crack) and blur the street names in case anyone wants to come see for themselves — then I click on “Landmark: Create from Point”:

Pick a stop & create a landmark around it

Pick a stop & create a landmark around it

Now I choose a Polygon landmark, change the color to green (why not?), and outline the areas a vehicle might PARK IN (not my house, which is a common mistake — you want landmarks to be where people park, not where the actual landmark is!).

I call it “Crack House.”

Now when I refresh my menu to pick up the new landmark under “Reports: Landmarks” I can run a 1 month at a time landmark report (note clicking the month name selects the entire month):

Run a GPS Tracking landmark report on a crack house in GPS Insight

Run a GPS Tracking landmark report on a crack house in GPS Insight

Other than my wife & I, no other vehicles show up in December, so I go to November and see that a few other vehicles have been tracked in that exact area. Note the “Passing through” option which is checked — this means the visit will show up even if the ignition is not turned off while there (e.g. a drive by drug buy — my guess is crackheads like to idle too).

There was too much activity for my vehicle (with 3-4 devices), my wife’s & the company Scion (3 devices), so I created an “all but robs” group and ran the report against that:

Quickly create a vehicle group in GPS Insight

Quickly create a vehicle group in GPS Insight

So Elliot and Ryan were in the crack house zone in November:

Elliot & Ryan at the crack house?

Elliot & Ryan at the crack house?

You get the idea. Obviously this is just a simulation — Elliot was dropping off a credit card we had forgotten at a restaurant the night before, and Ryan was dropping my wife off after her car needed service.

But what is important here is GPS Insight allows you to go BACK in time to check for landmark activity.

Several competitors do NOT (including two of the largest/oldest ones in our space). They will only allow you to report on landmark activity in landmarks which you created BEFORE the activity took place.

That means you would need to know all the crack house locations in advance! I hope our customers don’t have that information handy.

Although, I’ve often said you would have to be smoking crack to go with another solution…

Rob.

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Nov 23 2009

Don’t buy GPS Tracking devices from a brand new company!

Category: Better Business Bureau ratings,competitionrdonat @ 4:31 pm

It’s getting ridiculous, lately. I just saw a press release from another company I had never heard of selling a GPS Tracking solution for vehicles. They even misspelled their website in the press release!!! (by the way we have the exact same 30 day money back guarantee and the exact same month-to-month contract type as they mention)

Don't buy from a brand new, start-up GPS tracking company!

Don't buy from a brand new, start-up GPS tracking company!

They have only had a website since June 2009! We have servers which have been running without being rebooted upwards of 5 times longer than they’ve even been in existence!

Several GPS Insight servers online without reboots for over 2 years!

Several GPS Insight servers online without reboots for over 2 years!

Here’s how to tell if a company has been around for a while before you go with them:

Look up their web address using “whois” by visiting www.whois.sc/theirdomainname.com such as I did here:

Avoid Startup GPS Tracking companies

Avoid Startup GPS Tracking companies

You can see they were created just a few months ago on 6/1/2009. Then you can “nslookup theirdomain.com” and get an IP address. Do a “reverse lookup” on that same IP address and see if it’s their domain or a shared computer, which it is in this case:

This company doesn't even own a single dedicated server!

This company doesn't even own a single dedicated server!

How can someone think of buying such an important product for your company from this type of business?

hmdnsgroup.com doesn’t even have a web page!

blank page at this company's hosting provider

blank page at this company's hosting provider

Go one step further:

Looking 1 above & 1 below their IP address (.70 and .72) and you see two utterly unrelated company websites, all sitting there sharing the same computer:

nextdoor neighbor to a shady GPS tracking player

next-door neighbor to a shady GPS tracking player

nextdoor neighbor to a shady GPS tracking player

next-door neighbor to a shady GPS tracking player

Then take a look at the code for their login form & see they don’t even own the service themselves!

Don't buy from a GPS Tracking startup company!

Don't buy from a GPS Tracking startup company!

Sure, they may be successful, EVENTUALLY (actually, I’ll bet they’re not here a year from now & will check on it…). But do you want your company to be the guinea pig they learn on? No. Call GPS Insight instead. The Better Business Bureau gives us an A and we are one of their Accredited Businesses. We’ve been around 5 years. And by the way, that’s the right number of years for a company in this high-tech space. It’s long enough, but not too long. Our technology is modern day, not too old like some other players in this space. Give us a call and we’ll help you understand the differences.

Thanks,
Rob.

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Sep 05 2009

GPS Insight keeps 3 years of your GPS Tracking data

Most of our competitors give you 3 months of history availability, maybe 6.

Starting in June of 2007, GPS Insight has kept every bit of our customers’ data indefinitely (unless they specifically ask otherwise).

Here is an illustration of going back 2 years for a customer of ours and comparing their 1/2008 mileage vs. their 8/2009 mileage (they have added trucks since then):

GPS Insight gives you 3 years of historical data

Here is January of 2008′s summary:

GPS Insight gives you 3 years of historical data

Compared to last month (where they did over twice as many miles in spite of the economy I’m glad to see!):

GPS Insight gives you 3 years of historical data

Note their max speed is 89 again, almost 2 years later. Their vehicles are probably throttled and it will be trivial to find those speeding events for both months:

Here is the full report, if you want to see what the 1/2008 report looks like:

GPS Insight drive time summary report

Both reports took less than a second to run, even though we’re talking about almost a million miles worth of data to crunch through.

If you need more than 3 years worth, just ask — we’ll be able to accommodate that, and if you need access to something over 3 years ago, we can always get it for you from an archive — for free (vs. the thousands of dollars we’ve heard it may cost you to get from other GPS tracking companies)…

Also, we have several “big picture” reports & graphs coming to allow you to see large scale trends across months or years within your fleet. We wouldn’t be able to provide these to customers without at least a couple years’ worth of data, which is why we keep it for your benefit.

Rob.

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May 25 2009

Hiking to Pinnacle Peak

I live in a beautiful area with mountains EVERYWHERE.

Before I moved here, I would climb them every trip.

Now that I’ve lived here, I never do.

Today I took my 9 year old son and his friend to climb (hike) Pinnacle Peak, an easy one nearby my house.

Just checking the map of my trip for the day, and it’s 7.8 miles there — we stayed for 1 hour 23 minutes.

Hiking to Pinnacle Peak

You can see that the parking lot was full so I parked outside on the street, and I got there at 8:40, then left at 10:04:

Hiking to Pinnacle Peak

Here’s a picture from near the top:

Hiking to Pinnacle Peak

If I want to know how recently I was there last, I can quickly create a landmark from a stop report by clicking here:

Create a new landmark in GPS Insight

Then create it, assigning to the Arizona landmark group while I’m at it:

Create a new landmark in GPS Insight

Create a new landmark in GPS Insight

Going all the way back to February, running a landmark report, I find my last time going there:

Using a Landmark to find hiking history in GPS Insight

Using a Landmark to find hiking history in GPS Insight

Note that you can go back >>> 3 YEARS <<< with GPS Insight (or more if you ask nicely) to get information like this.

Most competitors only let you go back 90 days & charge a huge amount if you ever need the data beyond that from them.

The last time I was at Pinnacle Peak was back in February, on 2/2/09, for 1.4 hours.

I need to get there more often. Now that it’s hot again, I think I may need to wait again until Winter.

Rob.


May 02 2009

GPS Insight and Google Earth

I saw a competitor’s [I would never name names -- just that they start with an F and end with a s and they're an Irish company...] blog the other day which stated they recently added support for Google Earth, and that they were “the first telematics solution to use Google Earth mapping.”

We have supported Google Earth since 6/29/2005, nearly FOUR YEARS AGO, and I’m going to point that out.

Additionally, our Google Earth, nearly 4 years old, is LIGHT YEARS beyond any I’ve seen in a competitor’s GPS Tracking product.

The day Google Earth launched, I saw it on the Bloomberg Terminal I was using, downloaded it, saw it could be used to enhance GPS Insight, and immediately wrote some (very primitive) support into our product. This was back in the day when I was still able to code things myself… Now we have some of the best developers I’ve worked with, and they do all the heavy code lifting.

Anyway, I want to point out that this blog has 23 articles (including this one) about Google Earth usage within GPS Insight, dating back to October of 2007, right after I started writing these articles.

Here they are — use the categories on the left to see only articles on the topics which interest you: http://blog.gpsinsight.com/?cat=14

I will spend a little more time detailing the usage of Google Earth within GPS Insight, as it is the cornerstone for “power usage” of the product, and yields tremendous advantages over other mapping.

Here are a few things we do which are beyond the “typical” support of Google Earth:

  • Polygon Landmark compatibility
  • Time Lapse Movie view of history
  • One Click, Secure .kmz links of your fleet and landmarks
  • Drag and drop creation of landmarks from Google Earth search results
  • Tens of Thousands of objects supported at once

I won’t give away our roadmap — for that, the competition needs to view our freely available demos (they do, I get a report…).

By the way, here’s a quick screenshot of Santa Monica, CA — we just returned from there and I was curious how big they are and how many miles/hours we spent there doing installs last week. I’ll detail how we determined that in the next blog article available here.

GPS Insight Scion in Santa Monica last week

Google Earth is a great tool – just don’t trust companies saying they are “the only” provider out there supporting it.

I will say truthfully that GPS Insight was the FIRST to support it (someone try to beat 6/30/05), and has more functionality built around Google Earth than any other competitor, including F|$$!&@!|(s, regardless of what their blog states.

I’ll be celebrating their 4th birthday on 6/29/09 by gladly renewing all our Google Earth Pro licenses, which allow you to do a few extra things like compute area, as shown above.

Rob.


Feb 05 2009

BBB redux (Check your GPS vendor out!)

Category: Better Business Bureau ratings,competitionrdonat @ 5:40 pm

PLEASE CHECK YOUR Better Business Bureau before purchasing a GPS tracking product. For info on how, read my original article on this subject.

A competitor of ours called “Millennium Plus” (really “Horizon Technologies”) just went bankrupt, shutting off access for all of their subscribers.

We have been getting requests to help their customers (we can only sell them a new system at our current $50 off special through 2/15/09, unfortunately).

The one consistent thing I’ve heard from these customers has been “We should have checked the BBB first.”

They have >> NINETY SIX << complaints registered against them in the past 36 months! Why in the world would anyone buy from them?

Millenium Plus aka Horizon GPS

GPS Insight has >> ZERO << complaints. Check your vendor out before buying!

Look at what pops up when you Google them!

Millenium Plus aka Horizon GPS

We usually avoid badmouthing our competitors, and are friendly with many. But I’ve always heard shady things from ex-customers/dealers of this company, and I’m glad to see they finally went away for good.

A friend also in the GPS industry just sent me this link, as well:

http://www.ripoffreport.com/reports/0/422/RipOff0422033.htm

Shocker…

Rob.


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