GPS Insight Blog » Better Business Bureau ratings

Nov 23 2009

Don’t buy GPS Tracking devices from a brand new company!

It’s getting ridiculous, lately. I just saw a press release from another company I had never heard of selling a GPS Tracking solution for vehicles. They even misspelled their website in the press release!!! (by the way we have the exact same 30 day money back guarantee and the exact same month-to-month contract type as they mention)

Don't buy from a brand new, start-up GPS tracking company!

They have only had a website since June 2009! We have servers which have been running without being rebooted upwards of 5 times longer than they’ve even been in existence!

Several GPS Insight servers online without reboots for over 2 years!

Here’s how to tell if a company has been around for a while before you go with them:

Look up their web address using “whois” by visiting www.whois.sc/theirdomainname.com such as I did here:

Avoid Startup GPS Tracking companies

You can see they were created just a few months ago on 6/1/2009. Then you can “nslookup theirdomain.com” and get an IP address. Do a “reverse lookup” on that same IP address and see if it’s their domain or a shared computer, which it is in this case:

This company doesn't even own a single dedicated server!

How can someone think of buying such an important product for your company from this type of business?

hmdnsgroup.com doesn’t even have a web page!

blank page at this company's hosting provider

Go one step further:

Looking 1 above & 1 below their IP address (.70 and .72) and you see two utterly unrelated company websites, all sitting there sharing the same computer:

next-door neighbor to a shady GPS tracking player

Then take a look at the code for their login form & see they don’t even own the service themselves!

Don't buy from a GPS Tracking startup company!

Sure, they may be successful, EVENTUALLY (actually, I’ll bet they’re not here a year from now & will check on it…). But do you want your company to be the guinea pig they learn on? No. Call GPS Insight instead. The Better Business Bureau gives us an A and we are one of their Accredited Businesses. We’ve been around 5 years. And by the way, that’s the right number of years for a company in this high-tech space. It’s long enough, but not too long. Our technology is modern day, not too old like some other players in this space. Give us a call and we’ll help you understand the differences.

Thanks,
Rob.

Tags: 30 day money back guarantee, GPS Tracking Companies, no contracts, Vehicle Tracking

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Feb 05 2009

BBB redux (Check your GPS vendor out!)

Category: Better Business Bureau ratings, competition — rdonat @ 5:40 pm

PLEASE CHECK YOUR Better Business Bureau before purchasing a GPS tracking product. For info on how, read my original article on this subject.

A competitor of ours called “Millennium Plus” (really “Horizon Technologies”) just went bankrupt, shutting off access for all of their subscribers.

We have been getting requests to help their customers (we can only sell them a new system at our current $50 off special through 2/15/09, unfortunately).

The one consistent thing I’ve heard from these customers has been “We should have checked the BBB first.”

They have >> NINETY SIX << complaints registered against them in the past 36 months! Why in the world would anyone buy from them?

GPS Insight has >> ZERO << complaints. Check your vendor out before buying!

Look at what pops up when you Google them!

We usually avoid badmouthing our competitors, and are friendly with many. But I’ve always heard shady things from ex-customers/dealers of this company, and I’m glad to see they finally went away for good.

A friend also in the GPS industry just sent me this link, as well:

http://www.ripoffreport.com/reports/0/422/RipOff0422033.htm

Shocker…

Rob.

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Aug 30 2008

Better Business Bureau and GPS Tracking companies

Category: Better Business Bureau ratings, Company Efficiency, Fleet Tracking, GPS Insight Employees, GPS Tracking, GPS Tracking Industry, Miscellaneous — rdonat @ 5:08 pm

GPS Insight is a Better Business Bureau accredited business. We applied and were granted this designation in May of 2007, 2 years after we were formally incorporated, on 4/14/2005. GPS Insight technically began as a consulting project, and my first billable work on it was 8/24/2004, over 4 years ago. This was work done by GPS Insight’s holding company, Sedonatech, Inc., an Illinois S Corporation in business since 4/1/2000.

Here is our information from the BBB: [you can check these yourself at bbb.org, under "USA Site/Check out a business"]

Today, I got my BBB newsletter in the mail, and was curious which of the other GPS vendors we come across were also accredited by the BBB.

I started searching, and thought I would share and maintain this list, periodically checking for changes, so our customers and employees can also know what the Better Business Bureau thinks of them.

These are the BBB rating links to some are the companies we typically hear our customers are (or were) looking at, in no particular order:

@Road:B, but not BBB Accredited

Fleetmatics: Unsatisfactory and not BBB Accredited

Teletrac: Unsatisfactory and A-, East and West offices

Sage Quest: A & BBB Accredited

Discrete Wireless: A-, but not BBB Accredited
Networkcar: No listing

Navtrak: A, but not BBB Accredited

Rocky Mountain Tracking: A- and Accredited

Fleetilla: No listing

Why do I list our competitors here? I feel that prospective customers should know about the market, and know who’s who, and does what. There are some other good GPS vendors out there, and this may help you to determine that as well. But we are happy to help you with a risk free trial against any of them, to prove that we not only have the best GPS Fleet Tracking product on the market, but that we’re also the best value, and have the best support available. Plus we can get you up and running same day in any of our 4 local markets, or next-day/second-day depending on how quickly you want to start tracking your vehicles.

One thing you’ll notice about our competitors’ websites (you’ll have to look them up yourself, I’m not that charitable to them…):

None of them will let you see a live action demo of their maps, their reports, or their overall product.

We have live demos, video demos, and tons of screenshots of our reports, etc. online at www.gpsinsight.com — please take a look. Our product is something that we are proud to show on the website, without forcing you to enter your information, email address, etc. first. An educated customer is the best type — please educate yourself on our website, check out our competitors, have us do a same-day WebEx demo for you, then do a side-by-side, risk free, 30 day money back guarantee trial. You’ll see the difference, or we wouldn’t put our product out there for everyone to see, including our competition!

I usually sign about 1 refund check a quarter and none yet in Q3 of 2008… [or Q4 of 2008 or Q1 of 2009 either]

Thanks,

Rob.

Tags: Better Business Bureau ratings, gps fleet tracking, GPS Tracking, gps vehicle tracking

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