Jan 23 2010

We have launched our brand new GPS Insight website!

Category: New Features, Vehicle Trackingrdonat @ 10:52 am

After months of work, we are pleased to announce a brand new www.gpsinsight.com!

The new one will allow us to keep our rapidly enhanced product better documented for our customers and prospective customers.

Brand New GPS Insight website

Brand New GPS Insight website

Additionally, we have begun work on a comprehensive training site at training.gpsinsight.com.  This site will allow us to keep all of the documentation for GPS Insight up to date and available for both customers and prospective customers.

Brand New GPS Insight Training website

Brand New GPS Insight Training website

Please check them both out and expect many new features and much more content for both coming soon!

Thanks,
Rob.

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Jan 09 2010

I lost my keys — and got to use our improved Driver-to-Vehicle Mapping as a result

I lost my keys the other day which is awesome. I think they’re in a toy chest somewhere courtesy of my daughter.

So today after we rolled out a new improved Driver-to-Vehicle mapping product, I grabbed a new DriverID at work and put it on my (new) keychain.

I forgot to “log in” — we do however support mandatory login using a really obnoxious buzzer which goes off after 30 seconds until you press the driver ID button to the reader.

So after dinner, I decided to test everything for myself. Since I’m not the only person who will lose a DriverID or their keys, we made sure to make it easy to give out & assign new driverID’s.

After my drive, I logged in and launched the right administrative screen where we see 3 unassigned driverID buttons — one has been used in my car (Rob 4000) and has today’s date and a recent time.

Assign a new DriverID button within GPS Insight

Assign a new DriverID button within GPS Insight

So I choose my previously defined Driver record with the drop-down:

Assign a new DriverID button within GPS Insight

Assign a new DriverID button within GPS Insight

So then we run an activity detail report for my vehicle for today to see the driverID switch. My “wife’s” driverID had been recently assigned to my car, so the change was very apparent. (I quote “wife” not because she’s not real, but she doesn’t really use a driverID — she might be more colorful than some of our customers’ drivers about telling me where to put my driverID if I asked her to use one…)

Run a GPS Insight GPS Tracking report to show a new driver assignment

Run a GPS Insight GPS Tracking report to show a new driver assignment

So here’s the switch — exactly when I took the car for a quick spin around the neighborhood:

Run a GPS Insight GPS Tracking report to show a new driver assignment

Run a GPS Insight GPS Tracking report to show a new driver assignment

And here is my path with my name now in the Driver field within the information bubble:

New DriverID assigned to my vehicle after losing my keys

New DriverID assigned to my vehicle after losing my keys

After working diligently lately, we’ve streamlined this process as much as possible for as many use case/problem cases (e.g. drivers losing their keys…) as possible, and it’s trivial to reassign a new driverID to a driver now.

I wish we tracked keys though…

[Side note, I found them today, 1/24/10, finally, outside by the hose, rusted after a couple weeks of sitting out in the rain, but the car door openers still work...]

Rob.


Oct 31 2009

I’m guessing this is not authorized usage…

Funny, we saw this truck on its way home from Disneyland. I think I’ll have a salesperson call to see how they keep tabs on unauthorized usage on Monday:

Unauthorized usage of Company Vehicles

Unauthorized usage of Company Vehicles

GPS Insight prevents this! Not only will you prevent your drivers abusing/using their take home vehicles on weekends and at night, but you won’t have to worry about your drivers causing accidents when couches fall off of YOUR vehicles. Plus you won’t have to pay for the fuel to move their apartment.

Rob.


May 25 2009

Email Alert maps are back!

We stopped sending Email Alert maps a little while ago in order to revamp them [we wanted to send one map with all that alert's activity, not multiple maps with each email].

Now whenever you receive an email alert for speeding, idling, or odd-hours activity, it comes with a map to show you where that activity is occurring.

Here is an email I just received about Tony speeding through the desert on his way home from the Memorial Day Weekend:

GPS Insight alert map

Note the attached .png map:

GPS Insight alert map

Sorry to pick on you Tony. I’m sure it’s 75 MPH there & you’re only 9 over so hopefully they don’t go after you for this…

Here, I’ll pick on myself driving home from the previous article’s trip [does the 5th amendment protect me against a ticket if DPS reads this article? At least I only averaged 58 the whole time.]:

GPS Insight Alert Map

GPS Insight Alert Map

Notice how the alerts are 20 minutes apart? That’s because I don’t want to be alerted continually, just occasionally.

I open up the alerts page, then look at the alert by hovering over the “i” for information:
GPS Insight Alert Map

It’s been checked 370,151 times, and I’ve been alerted 600 since I created that alert.

Opening the properties, we see where it’s set to only send every 20 minutes if the alert condition continues:

GPS Insight Alert Map

Before these changes, there would be one .png attachment for every red dot in the map. With more customers choosing to use 1 minute updates and 20+ minute alert frequencies, you can see why we changed this…

Since many customers have blackberry’s and/or iPhones, smartphones, etc., now if you get the alert email to your phone, you can see the inline image to get a feel for where the alert is occurring as well.

Maybe you can go meet the driver yourself to discuss it…

Come to our main website at www.gpsinsight.com for more information about our alerts and maps.

Rob.


May 06 2009

Using City Boundaries in Google Earth to categorize activity by city

So we sent a team to coordinate some installs in Santa Monica last week. Since Google Earth makes city boundaries available, it’s not hard to quantify when we were there, and how much time was spent in Santa Monica and what stops were made in neighboring cities. This takes no time at all in GPS Insight. Here’s how:

First, turn on City Boundaries, turn off roads (to make it easier to see the city boundary) and then “fly to” Santa Monica:

Santa Monica miles in GPS Insight

Then trace the outline using a Google Earth Polygon and name it “Santa Monica” and color it however you may like:

Create a Polygon in Google Earth

To be precise while tracing the city boundary, you can Zoom Down/Up, and pan around using the Pg Up/Pg Down and Arrow Keys ( Help -> Keyboard Shortcuts gives you this information) – just click all the defining points until you complete the polygon:

Create a Polygon in Google Earth

It’s up to you how accurate you want to be — 1 minute and you should be 99.9% accurate:

Create a Polygon in Google Earth

After clicking on “OK” you can then right-click/cut [or copy to be safer -- either is fine] the definition from Google Earth and paste it into “Quick Import” under Mapping -> Landmarks on the GPS Insight top navigation bar:

Import a Google Earth Polygon into GPS InsightT

Import a Google Earth Polygon into GPS Insight

Then click on “Import Now” and repeat for any bordering cities in question.

To find out which ones we need, grab the history for roughly the time that vehicle (Scion 4000) was out in California.

I forget when they were there so I’ll just grab 9 days or so toward the end of April:

Scion GPS history in Santa Monica

It looks like they spent some time driving through Venice, having breakfast in Playa Del Ray, and in WestWood, Sawtelle, Culver City, etc.

I’ll just add a couple other cities for the sake of this article, but if these were important county or city boundaries, you would only need to add them once, and if it was a LOT of data, we have ways of automating this for our customers — just ask! [sometimes that means we do it for you...]

Here are 3 I quickly traced (they’re not 100% — there are crazy in & out borders which are irrelevant for our purposes here):

CA coastal cities

Now we can group them as “CA Coastal Cities” under GPS Insight -> Mapping -> Landmark -> Groups:

Grouping 3 landmarks into one group

Click on “Create New Landmark Group”:

Group GPS Insight Landmarks

Then name it and save it:

GPS Insight CA Coastal Cities Landmark Group

Now here’s the timesaver:

Draw a quick “throw-away” polygon around all three in Google Earth and cut/paste it into “Filter by Polygon”:

Too many landmarks — filter them with a Google Earth Polygon

We quickly see only our 3 Coastal Cities — this is down from 966 landmarks we would otherwise need to look through to find all three and drag them into the new group we’ve created:

Too many landmarks — filter them with a Google Earth Polygon

Now shift-click between the top & bottom to select all 3, then drag onto our new “CA Coastal Cities” group:

Adding Landmarks to a GPS Insight Landmark Group

Now click on the “edit landmarks” icon to change if necessary or just verify the group is correct:

Adding Landmarks to a GPS Insight Landmark Group

OK, enough about grouping landmarks, but that’s necessary for the final report:

Make sure to refresh or hit F5 on your browser to pick up the new landmark group, and run a landmark report for Scion 4000 for ONLY the landmark group called “CA Coastal Cities” — make sure to click on the “Passing Through” checkbox to ensure you get driving activity which does not begin/end a stop as well.

Running a Landmark Reoprt in GPS Insight

And .6 seconds later, here is the answer:

103.8 hours in Santa Monica, 9 minutes passing through Venice, and 25 minutes in Playa Del Ray with 9 minutes stopped there for something (Breakfast? — too quick):

GPS Insight Landmark Report

Turning on the “Places of Interest” layer we see it’s a McDonald’s (which explains why it’s only 9 minutes):

McDonald’s stop during Santa Monica trip

You get the idea — this article has gotten long…

Hopefully it gives you a good example of how to use Google Earth, along with GPS Insight landmarks/landmark groups, and our landmark report.

One nice feature I’ll mention though is this — if you want to remove a particular landmark from a group because it doesn’t belong there, just click on the “minus” sign near the landmark name in the report:

Easy landmark removal from a group within the GPS Insight landmark report

You are given a chance to “OK” or cancel the deletion:

Easy landmark removal from a group within the GPS Insight landmark report

This is a great example of how our reports allow you to interact to create/delete/remove landmarks, pull up maps, etc. We are always trying to make the product more able to answer questions about your fleet, and the interface easier for you to do so efficiently.

It truly took me 3 minutes to get the answer to my initial question — but about an hour & 15 minutes to document it in this article. It’s a long one, thanks for reading it.

Thanks,
Rob.


Mar 07 2009

Use GPS to measure your company’s LEADING indicators!

A key concept in effectively executing a corporate plan is MEASURING the LEADING indicators (vs. the LAGGING indicator).

For instance, considering sales, revenue is the LAGGING indicator, and customer visits may be the LEADING indicator.

The problem is, once you measure revenue, it’s too late! There is nothing you can influence or manage it at that point, once you’ve measured it.

HOWEVER, on a daily/weekly/monthly basis, the LEADING indicators can be measured and adjusted. This is like measuring RPM to predict change in Speed. Or taking the derivative, in Calculus terms.

GPS Insight can help tremendously to gain perspective on where your company is trending.

In this economy, that’s HUGE. For $1-2 a day, we can automate reports which help you to drive your goals to completion, rather than “hope” your company (and your employees…) are headed in the right direction.

So, what is it that we can help drive, depending on your company’s goals? This table summarizes some typical ways customers can use GPS Insight to reach their goals:


Goal

Lagging indicator (goal measurement)

Leading indicator (can be routinely influenced)

How GPS Insight helps measure the Leading Indicator

Increased Sales

Revenue

  • Customer Visits
  • Miles Driven
  • Longer Hours spent by techs/salespeople
  • Customer Landmark Reports to count and total visits & time spent at customers
  • Drive Time Summary to summarize weekly/monthly usage for the fleet or sub-fleets
  • Begin/End of day Report shows hours worked by drivers during the day

Reduced Fuel Cost

Fuel Bill

  • Reduced Idling
  • Reduced Unauthorized Usage
  • Reduced Speeding
  • Reduced Fuel Fraud
  • Idling Report shows idle time and percentage for all vehicles
  • Odd-Hours/Weekend driving report identifies wasteful unauthorized driving by drivers who take vehicles home
  • Speeding Report shows all speeding activity as well as maps of where that speeding occurs
  • Fuel Consumption Report (3500 series) shows how much fuel was used for comparison to actual bills

Reduced Fleet Risk

Number of Accidents

  • Reduced Speeding
  • Reduced unauthorized usage

 

  • Speeding Report shows all speeding activity as well as maps of where that speeding occurs
  • Odd-Hours/Weekend driving report identifies wasteful unauthorized driving by drivers who take vehicles home

 

 

Number of Vehicles Stolen

  • Vehicles leaving parking place at wrong times
  • Daily inventory of vehicle whereabouts
  • Odd-Hours/Geofence Alerts and Reports alert to odd-hours activity outside of known areas and report on such activity daily/weekly/monthly
  • Current Status Map, Dashboard, and Landmark Reports help determine where all vehicles are at all times, and at the beginning/end of the day

Efficient Dispatch

Total Miles Driven

Average Trip Distance/Time

  • Daily/Weekly Miles Driven
  • Daily/Weekly Trip Distance

 

  • Drive Time Summary shows mileage and windshield time for any duration of time
  • Stop Detail Report will show average trip distance and times
  • Map Book Lookup Tool gives drivers an address plus that address map book page & grid coordinate, saving time looking for the road

Cut Overtime Hours

Total number of Hours worked

  • Daily Work Hours
  • Report on with Begin/End of Day report and Drive Time Summary
  • Influence with efficient dispatch using real time vehicle/order status on a map and closest to functionality
  • Identify purposely or accidentally inefficient driving with the Driver Efficiency Report

Please give us a call at 877-GPS-4321 and ask how we can help you to manage these indicators using GPS tracking technology. You will have meaningful measurements with which to manage your fleet and ensure you meet your goals.

Rob.


Jul 17 2008

30 second updates in 40 degree below zero weather

Category: Fleet Tracking, Vehicle Trackingrdonat @ 3:48 pm

This time of year it’s a balmy 63 degrees in Fairbanks, AK, but during the winter it gets down to 40 below zero.

The university uses GPS Insight to track shuttle buses.

Their students can see the shuttle bus location on the University website here (then click on the Shuttle Tracker link).

Recently we rolled out the ability to show vehicles every 30 seconds, vs. every 2 minutes, our prior standard (30 seconds is an upgrade).

Here is the difference:

With 2 minute updates the lines connecting the points are all over the campus “loop.” Students have 1/4 as much information to use to properly get to their shuttle bus from their dorm, waiting outside for an extra minute or two.

U of AK shuttle with 2 minute updates

Here is the same route, but with 30 second updates — note how much closer each reading is, and how there are 4 times as many of them:

U of AK shuttle with 30 second updates

This is a nice illustration of the difference between 2 minute and 30 second updates.

GPS Insight customers may now choose between a 5 minute ($29.95), 2 minute ($32.95), 1 minute ($39.95), or 30 second plan ($54.95) with our new GO-3000 (GPS Only) product, available starting at $450 per unit and decreasing in volume.

This is very useful for ambulance companies, police, and shuttle bus companies, who really need to know exactly where their vehicles are every 30 seconds. The University of Alaska puts kiosks out there for their students to see exactly where the shuttles are, which is very helpful for their students to know.

U of AK shuttle with 30 second updates

I’m very glad I live in Scottsdale… 40 below would kill me and my thin blood at this point.

Rob.


Jun 04 2008

Selling Diesel for Crack

Apparently that’s what is starting to happen with Diesel nearing $6 per gallon.

We got a call from a long-time customer asking for our help sorting out the crazy behavior he was seeing from a brand new employee driving one of his big rig trucks. Since not all of our customers use every feature (notably our 3-D mapping in this case), we occasionally help customers out with these types of investigative requests.

The new driver was driving back and forth in a particular part of town, stopping for a period of time, then doing it again.

It became clear to us what was happening as soon as we pulled up these pictures (plus the police filled us in on the details once he was questioned):

High concentration of activity inside the town the driver should have driven straight through:

Diesel for Crack

Zooming down, we see a semi-truck driving around almost canvassing the local area looking for people to buy diesel from him in order to fund his drug habit:

Diesel for Crack

Here is one apparent set of stops where he is siphoning fuel out of his tanks and selling it on the side of the road.

Diesel for Crack

Here is another where much of the activity seems to have taken place (note how many red, yellow, and blue dots there are — they correspond to stops > 1 hour, stops < 1 hour, and idle stops):

Diesel for Crack

Our customer called the state troopers which were hesitant to do anything about it until he told them the driver was severely incoherent on the cell phone when he called him. Then they were happy to pull the driver over (with GPS Insight’s help pinpointing the location), and arrest him for driving while under the influence. Our customer had to have someone drive to pick up the truck and trailer, but that beats any of the other possible outcomes:

  • lost vehicle
  • wrecked vehicle with a driver under the influence of drugs
  • harm to other drivers/pedestrians by the driver
  • stolen/illegally sold goods in the trailer

This is the second “drugged up driver” we’ve helped a customer with in the past two weeks, and we’ve heard MANY stories from thankful customers of how they’re able to detect, and immediately put an end to problems such as this by watching new driver behavior closely, monitoring for off-hours/weekend usage, excessive speeding, etc. — all using the GPS Insight product which costs between $1-2 per day.

If we were curious how much time, how many miles, and and how many stops were made in this town, we could just draw a quick polygon landmark around it and run a report (as I did here):

Draw a Geofence around the Diesel selling area

Then run a quick report (.36 seconds to complete for all vehicles & 7 days history):

Run a GPS Insight Geofence Report for GPS Tracking

This report is available in this format only at GPS Insight:

GPS Insight Geofence History Report

It clearly shows that truck 402 drove 100 miles in this small area in one day, which itself cost roughly $90 (I ran a MPG report and saw this vehicle gets 6.2 MPG, and guessed that diesel costs $5.50 in that area). The time spent in that small area was 14 1/2 hours.

The next truck to enter and exit took only 2-4 minutes to get through town, and was probably the vehicle used to drop off a driver to retrieve the vehicle after the driver was arrested.

This is obviously a sad situation, but could have been a whole lot more sad if our customer wasn’t scrutinizing his new driver’s activity, and had we not been able to show him very clearly what was going on. By alerting the police and ending it quickly, everyone is a lot happier with the end of the story (maybe even eventually the driver).


Apr 20 2008

Google Earth 4.3 gives GPS Insight street views

Google just released a new version of Google Earth at earth.google.com. It’s slightly different from a navigation standpoint, but one of the nicest new features is the “Street View” which helps our customers to put their vehicles’ activity in context.

Here is a picture of many thousands of our vehicles which we track, most of which are red (it’s Sunday & everyone’s been parked > 1 hour). What’s new are these little camera icons in major metro areas, which appear when you turn on “Street View” under Layers on the left.

Google Earth Street View

These cameras indicate that street views are available for that area.

Now when you want to know where someone is (or was) stopped you can see more than just an overhead image:

Here is one of our resellers named John and he’s parked at a large warehouse with many pools set up. I happen to know it’s Paddock Pools in Phoenix since that’s where we got our pool.

Google Earth Street View with GPS Insight Vehicle Tracking

But John is there right now, & if I wanted to see this “as if you were there” you just click on that camera on the road to “zoom into” a real picture:

Google Earth Street View with GPS Insight Vehicle Tracking

Clicking on “Show Full Screen” brings you into a 3-D picture where you can look around by dragging the world whichever direction you need:

Viewing street level information within GPS Insight

If you want to go down the road a bit you can just click on a new camera icon which represents another photo.

Click from camera to camera to go down the road

Now you can look at the same building but from a completely different angle:

Same Paddock Pools Sign, but from down the street

And when you click on “exit photo” you can then show where the various photos are along the road to pick the best one for your investigative needs…:

Google Earth Steet Photos

All very cool and powerful capabilities, I’m sure this will shed some light on where drivers are taking their lunches for some of our customers…

lunch hour just got less fun for drivers…

lunch hour just got less fun for drivers…

In addition, you can always turn on “Bars/Clubs” under “Places of Interests” under “Layers” for a comprehensive listing along-side the cameras (they show up as martini glasses) to get a feel for what restaurants/bars are located near driver activity:

Bars and Clubs within Google Earth/GPS Insight

There are almost an unlimited number of street photos, and it’s getting more comprehensive, so start making use of this information within your organization.

Rob


Apr 07 2008

Police chase & “Horrific Crash” — How GPS Insight helped an ambulance company react

Today a customer of ours in Southern California near our Orange office let us know that they used our product to both help 7 of their ambulances get to the scene of a California police chase that ended in a “horrific crash.” They also let us know they were able to use GPS Insight in order to assess their responsiveness to this large scale emergency.

Here is a video of the news story, where a drunk woman in a stolen SUV tried to escape police and crashed into 5 vehicles going the wrong way down the street in Tustin, California:

http://www.cbs2.com/video/?id=63039@kcbs.dayport.com

Ambulance tracked by GPS Insight arrives at the scene of a horrific crash

Using GPS Insight, their dispatch personnel can view their vehicle locations in real time (1 minute map updates and 2 minute vehicle updates). That screen allows them to also visualize their custom-built color-coded zones, click for a zoomed in detail of a vehicle or speed/stopped time type details. This particular screen shot is from a different company since the ambulance company’s regions and vehicles require understandable privacy. However it gives a good example of what a mid-sized fleet looks like in the GPS Insight dispatch map view.

GPS Insight fleet view

When the call comes in for the emergency, they probably only had the cross streets, Warner Avenue and Red Hill Ave, in Tustin (technically close to Tustin in Santa Ana). By typing that into the GPS Insight “Find Address” box and zooming/marking it, the location can be instantly found:

Instantly find an address and route a vehicle using GPS Insight’s Find Address Box

This brings up the following map view, from which turn-by-turn directions to (or from) that location to any vehicle or other location/landmark can be brought up just by clicking on the “directions” links:

Get quick directions to and from a location

Now using the mouse scroll wheel, the zoom level allows you to see the two closest ambulances, 76 and 79, as well as their recent history as a “trail.” They are yellow which indicates they’re turned off but haven’t been stopped more than an hour (then they would be red, and this is all configurable by the customer with GPS Insight). By clicking on them we see more information. Ambulance#76 has been stopped for 27 minutes.

Find the closest vehicles to the crash

Not that this company needs directions — they know exactly where they are going to get to the calls in the most efficient way possible, but for many of our customers, turn-by-turn directions are necessary. All that needs to be done is to simply click on “Directions From Here” and exact directions are shown from that vehicle to the crash site. Note that you can turn on real time traffic and adjust the route simply by dragging the purple route line from one road to another.

Get directions with traffic from your vehicle to an address

Now the dispatcher has all the information necessary to send that emergency vehicle to the scene of the accident.

As for what it looks like in the GPS Insight 3D history at that time, we can run an all vehicles 3D history for that date like this with just a couple clicks:

GPS Insight 3D History

Now we can “dial in” the time of the accident by gradually opening up the time slider until the first vehicle “arrives” on the scene at 3:22 PM (shown as a green vehicle “78 3/24 15:22″) — since this is a historical map history, we show the date as well.

Then we can open up more “time” to see which other vehicles arrived. The differently colored lines correspond to the paths of different vehicles.

other vehicles arrive at the scene of the accident

While there may be too many “dots” to easily see which vehicles arrived when, and how long they stayed, quickly clicking on the blue ones will show length of visit information (blue = idling):

how long an ambulance stayed at the site

Then if we want an exact report, just draw an exact polygon landmark around the crash site (we name it CrashSite here), and run a report as such:

Run a GPS Insight Geofence Report for GPS Tracking

Here is the report which takes less than a second to run, and which tells you exactly which vehicles arrived, and at what exact time (to the second), along with how long they were there.

Crash report

This data can be exported to Excel for further analysis, and of course the times and speeds of the ambulances from their prior locations when they were dispatched can be investigated as well in great detail using GPS Insight.

We’re glad we helped this company out, and hope the victims recover quickly. Thanks to the ambulance company for helping the victims (and even the suspect) so quickly.

Rob.


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