Aug 16 2011

BEWARE! – Not all idling calculations are created equal!

We have been in the GPS Tracking industry for almost 7 years now. Enough to learn and FIX the limitations of GPS to ensure the highest quality data possible (e.g. 99.x% — if anyone tells you they’re 100%, well, guess what, they’re not).

So, today I found a perfect example to show the lengths to which we go to make your data 100% reliable (well, 99.x%…).

I had a 7:30 AM phone call and an 8:30 offsite meeting.

I had to get to my meeting by 7:30 so I could sit in my car and get on the call, then be there for my meeting & the breakfast prior.

So I had to idle for almost 40 minutes in order to avoid baking in my car in the hot Phoenix heat.

Here’s my stop report for 2 separate devices installed in my vehicle, both showing a ~37 minute idle stop:

GPS Insight Stop Report

GPS Insight Stop Report

One device (Rob) gets its speed data from the engine’s computer, and is more expensive because of that.  One device is less expensive but has to “interpolate” its speed from GPS Satellites traveling 9 THOUSAND miles per hour at over 12 THOUSAND miles in space.  And it’s remarkably accurate, but there is unfortunately what we call “positional GPS drift” of up to 20 feet typically.

So when the devices move 5-10 feet due to this “drift,” we interpolate a speed of 1-3 MPH typically.  But that means the device doesn’t look like it’s stationary, therefore it’s not idling.

Thankfully GPS Insight has a formula (which can be tweaked for different types of fleets, e.g. slow-moving street sweepers) which “consolidates” multiple drift points into a single idle event and position.

Our customers would never see this “inaccurate” GPS data, but here’s a picture of the REAL LOCATION REPORTS to include the drift for both the 3500 (talks to the engine for speed but not as accurate with GPS) and the 3900 (much more accurate GPS which it derives speed/distance/acceleration from):

175' of drift for the diagnostic device (we fix that)

175' of drift for the diagnostic device (we fix that)

The “drift” in the picture above is corrected over long idle stops to the “center” point which typically has the most reports.

 

175' of drift which we "correct" for diagnostic GPS device
15′ of drift for the more accurate 3900 GPS device

For the 3900, the drift is MUCH smaller — only 15′, and again, we “consolidate” that into a single 38 minute idle stop with a single “pin.”

The corrected map looks 100% accurate (well, 99.x%…):

"Fixed" stop location and idle time

"Fixed" stop locations and idle time

This shows my 2 devices in my car both stopped for ~38 minutes, and 29 feet apart (vs. the 175′ we saw above on the 3500).

And my car is 12′ long, with antennas in the front/back of the vehicle, so that’s not too bad (they show in the right locations +5′ or so each).

We consolidated the GPS drift into a single “valid” point, both in terms of position and time spent idling.

This is a HUGE distinction between GPS Insight and other companies who will either show you that your vehicle was someplace it really wasn’t, or far worse, show you that it wasn’t actually idling when it was.

Without doing all of the processing on “drift points” at 1-3 MPH, you wouldn’t know that the vehicle was actually idling, and you would lose a HUGE component of your potential ROI using GPS Insight.

This is fairly low-level, but I wanted to make sure the extent to which our product validates and consolidates data to make it actionable and insightful (and ACCURATE) isn’t lost.

There’s a big difference between this type of product and a typical “dots on a map” product.  You should know there are major differences OTHER than price when it comes to GPS Fleet Tracking.

Thanks,
Rob.

 

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Jun 30 2011

You can attach pictures to stops now in GPS Insight

Using your smart phone, you can now attach a picture from the field to any stop’s detail.

Here’s how it works:

Take a picture that you want associated with your stop (or someone else’s stop, if you’re a supervisor in the field) — this can even be a screen shot from a dispatch system, etc.

Send that picture to our GPS Insight notes email address [you generate this in the system here under User Management:]

Add an inbound email address for GPS Insight queries/notes

Add an inbound email address for GPS Insight queries/notes

You want to use our “gps [vehicle] note here is my note detail” format to annotate the note and minimally let us know which vehicle the picture should be associated with.

 

send a picture to GPS Insight to attach to a vehicle's activity

send a picture to GPS Insight to attach to a vehicle's activity

Once we receive the photo and note, it becomes available on our mapping and on the stop notes report:

 

Picture under the "notes" tab of the vehicle detail in mapping

Picture under the "notes" tab of the vehicle detail in mapping

When you “hover over” the note, the picture pops up to give you more information — this could be a picture proving service, showing a problem which justifies further time/billing, or just a reference photo to remind you later on about your customer.

 

Field pictures show up in Stop Notes Report

Field pictures show up in Stop Notes Report

Adding pictures from the field into our mapping and reports will help better document (and verify) working conditions as well as pick-ups/drop-offs from stop to stop.

 

Close up of added Photo

Close up of added Photo

 

Give us a call if you have any questions regarding this functionality.  There is a “wizard” which is launched when you choose the option at the top from the Admin->User tab.  It asks you to choose a user and a vehicle group, then provides you the email to use (and store in your phone for easy access in the future).  For your convenience, you can click on that email to send to it, cc’ing yourself or your drivers so that they can just save it as a contact for future use.

Then all they need to do is email photos to that address in order to have them associated with their GPS tracking records for the day, available in both mapping and reports.

This is included in basic GPS Insight functionality, and available for all users at this time.

Enjoy!

Rob.

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Jun 18 2011

The ROI of tracking road signs

Some ROI models are harder to define than others.  In the case of a road-sign customer, you really need to dig before tracking your assets saves you more than it costs (which is typically only $15/month).

Here’s what drives ROI in that world (and many like it):

  • Daily inventory, as well as any time the asset is moved, once it stops
  • Changing sign batteries JUST BEFORE they die (due to solar panels not keeping up in cloudy weather)
  • Catching thieves in the act of stealing rechargeable batteries
  • Low power and data consumption to keep batteries from being used unnecessarily and to keep costs low
  • Backup Battery within the device to report in case of battery theft
  • Weatherproof device

First, we set each device to report its location and voltage ONLY once a day in the AM.

Then we detect if the road sign is being moved using a motion detector switch, and once it stops for 15 minutes, we report the NEW location and voltage.

We added several voltage capabilities recently which allow us to meet these requirements.

To help customers visualize their assets’ voltage, we added a new “location and voltage” dashlet which color-codes each vehicle based on its voltage (green/yellow = good, orange/red = bad, grey = really bad).  The assets show these colors along with the actual voltage on the map as well, shown below:

Tracking Road Signs

Tracking Road Signs

Then we modified our device performance report to add voltage, which is sortable. This report is then scheduled to arrive daily to let the customer know which devices need to be visited with fresh batteries to ensure they don’t stop working — here is that report:

Voltage tracking report

Voltage tracking report

Last, we added a voltage alert which is initiated by the device itself (to save on transmission costs).  Any time the voltage drops below 11.7 V (the magic number where the sign has only a few more hours left) the device initiates a transmission, and our alert notifies the right person to go out and change out the batteries.  Additionally, if the voltage is ZERO, you know that the asset’s batteries have been disconnected, and if that isn’t due to a worker changing them, it’s a theft in progress (apparently a big problem in this industry as the batteries are very expensive).

Here is that alert within GPS Insight:

Low/No Voltage alert for road sign tracking

Low/No Voltage alert for road sign tracking

This particular customer worked with state troopers to immediately identify a theft in progress, and 4 official-looking individuals in hard hats and road-crew vests were arrested for stealing their competitor’s road sign batteries.

All these things combined really help to drive ROI.

  • Fewer road sign outages due to dead batteries (improved customer satisfaction)
  • Less time spent changing out batteries proactively before it is necessary (fewer miles/less gas/fewer labor hours)
  • Theft prevention and deterrent to future thieves due to immediate arrests
  • Automated inventory of highly mobile assets

These voltage capabilities have many other applications in GPS and asset tracking, and are ready for our customers at this point.

Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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May 18 2011

New Harsh Braking/Rapid Acceleration Reports

We have added a new report in beta to GPS Insight which details your drivers’ aggressive driving habits.

[ This report ONLY works with the GPS Insight 3900 and 4000, and if you are an existing customer, you will need to ask your salesperson or support to turn it on, as it requires a firmware upgrade to your devices, which we are happy to do remotely (over the air). ]

You run it here:

Run the new GPS Insight Acceleration Reports

Run the new GPS Insight Acceleration Reports

(Note there are both Acceleration and Acceleration Summary reports)

Here is the Summary Report, which helps you to identify your most aggressive accelerators (“gunner”) and decelerators (“braker”):

GPS Insight Acceleration Summary Report

GPS Insight Acceleration Summary Report

As always, you can sort by clicking on any of the blue column headings.  By clicking on one of the histogram graphs on the right you can compare the average acceleration/deceleration profile to a single vehicle:

GPS Insight Acceleration Histogram comparison

GPS Insight Acceleration Histogram comparison

And last, you can click through in the “Avg” columns to get detailed data about where the acceleration/deceleration took place:

GPS Insight Acceleration Detail Report

GPS Insight Acceleration Detail Report

Hovering your mouse over any address or location will then show you a map of that activity’s location.

In this case, I am accelerating very quickly to get onto the freeway from an on-ramp.

You can also (as always) export the locations to either a browser based map, Google Earth, or a spreadsheet, and scheduled the report to be sent to you automatically per your exact schedule.

With our GPSI-3900 and GPSI-4000 we will be adding more acceleration and deceleration capabilities, reports, and alerts, and will also support an accident “black box” functionality where if a significant G-force (e.g. accident) happens, we buffer and send the last 15 seconds of exact location/speed/acceleration/deceleration/direction information as well as the 15 seconds following the impact.  This should be available later in the year, but purchasing a GPSI-3900 or 4000 will ensure you have that capability when it becomes available.

Thanks,

Rob.

 

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Apr 16 2011

New Landmark Stop Dashlet

This new Landmark Stop Dashlet helps you see how many visits your vehicles are making to landmarks and how long they stay along with averages.

This might help you to see your vehicles’ average visit times to loading zones/transfer stations/warehouses/customers/etc.

GPS Insight Landmark Stops Dashlet

GPS Insight Landmark Stops Dashlet

You can modify which vehicle group, which landmark group, how many days you want to go back (1, 2, or 3), what you want to sort by, how many lines to display, and whether you want totals or averages to be displayed.

GPS Insight Landmark Stops Dashlet

GPS Insight Landmark Stops Dashlet

This coming week will let you modify how frequently it auto-refreshes.

What is most convenient about this dashlet is you can click through to ANY landmark to run the corresponding landmark report instantly.

Click through to Sky Harbor Airport for a report

Click through to Sky Harbor Airport for a report

And instantly (.2451 seconds…) you get your listing of 3 vehicles which have passed through Sky Harbor Airport with detailed information — even what direction they were traveling (in the Distance column):

GPS Insight Landmark Report

GPS Insight Landmark Report

As with many of our dashlets, this may not be necessary for many customers, but for some customers, it’s going to be a huge help in determining which landmarks are experiencing backups for the day and taking action.

If you like it, it’s under “Dispatch” and if you don’t, you can leave it in the Dashlet Dock.

Thanks,

Rob.

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Apr 16 2011

New landmark report and MASSIVELY FASTER LANDMARKS!

We have MASSIVELY advanced our landmark report speed. Large customers will now be able to run month-long landmark reports with ALL VEHICLES and ALL LANDMARKS (although typically they’ll want to use a group of vehicles and a group of landmarks).

I will illustrate on GPS Insight’s “fleet” of 30 or so vehicles (with multiple devices in several vehicles).

We have over 2,000 landmarks defined.

This new report is called the “Landmark” report on the Reports tab of the interface:

Run the new GPS Insight Landmark Report

Run the new GPS Insight Landmark Report

Then it starts to run and shows you in real time its progress:

Landmark Report Status as it computes

Landmark Report Status as it computes

HUGE report spits out in 211 seconds the first time you run it:

Report Completes with Summary Information at top

Report Completes with Summary Information at top

Bear in mind we quantified 9270 landmark visits across 32 of our 87 defined devices during the month of March in 3 1/2 minutes.

Here is what the detail looks like for my vehicle (only showing the first few landmarks):

GPS Insight Landmark Report detail

GPS Insight Landmark Report detail

This is a LOT of data, of course.  You can choose whether or not to show the “passing through” points where the vehicle doesn’t actually stop or idle, and also can group by landmark rather than by vehicle (click on the blue landmark column heading).

Once you’ve run the report once for a set of landmark visits, subsequent runs take half as long typically.  Re-Grouping takes less than 2 minutes for almost 10,000 lines of report data:

Landmark visits grouped by landmark vs. vehicle

Landmark visits grouped by landmark vs. vehicle

This significant advancement opens up many other possible enhancements, such as the Landmark Stop dashlet which I will detail in my next blog article.

Most competitors let you run ONE vehicle for all landmarks or ONE landmark for all vehicles.

Not ALL for ALL (or group for group).

This is huge to people who don’t want to run the same report 100 times if they have 100 vehicles (or landmarks).

We think Landmarks are very important so we constantly improve GPS Insight’s ability to use them effectively and throughout the product.

And best of all, it’s a free upgrade (as always)!

It’s still in “Beta” so bear with us while we clean a few things up here & there, but it will be completely ready within a week or so – I just couldn’t wait to talk about this significant upgrade.

Thanks,
Rob.

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Mar 19 2011

I’ve (We’ve) Been busy! — lots of new capabilities

Sorry, it’s been a while since I put any new blog articles up.

I had knee (ACL) surgery 5 weeks ago (the day I dispatched myself to the hospital here).

Not fun, don’t tear your ACL.  And don’t think you can play paintball with your 11 year old when you’re 41, not 22 like when you were in the Army.

So, in the meantime though, we’ve added a few new capabilities which I want to let everyone know about.

Dispatch multiple vehicles at once

We had a customer ask if they could dispatch multiple vehicles to the same place (e.g. a fire) using Garmin.  The next day we put that in place for them via our “Closest To” dashlet.

Here is how you do that:

Dispatch multiple=

Dispatch multiple vehicles at once to an address/landmark/vehicle/lat-lon

Use the familiar “Closest To” dashlet to find the closest vehicles to your site, then sort by the appropriate column (driving distance, travel time, or absolute distance), then choose your threshold (in this case 30 minutes or less) and un-check the ones you wish to exclude (or toggle them all using “Check/Uncheck All” — then just click on “Dispatch Selected Vehicles” and they are all dispatched.  Note that ONLY Garmin enabled vehicles are eligible, and you can still click on the Garmin logo (blue triangle) in order to dispatch just a single vehicle.  Pretty cool, and convenient (beats clicking 5-20 Garmin icons to dispatch everyone).  We are working on allowing you to “un-dispatch” drivers and it will be available in a month or so.  This will delete the dispatch items from the drivers’ Garmin.

Run a favorite/saved Report with 2 clicks (maybe more)

We added a “Scheduled Reports” dashlet which allows you to simply click on a saved/scheduled report and run it in the browser at that time.

This is pretty self-explanatory and available in the “Utilities” dashlets, as shown below:

Drag and drop new scheduled reports dashlet to access it

Drag and drop new scheduled reports dashlet to access it

[by the way, note the top right -- as I was writing this in the passenger seat of my vehicle Nav2, I checked quickly to see what exit I needed to take to get to where we were taking the family for the weekend -- we use GPS Insight all the time ourselves, even from a moving vehicle on an aircard while getting some past-due blog articles published!]

list of scheduled reports - filtered to only ones containing the word "Landmark"

list of scheduled reports - filtered to only ones containing the word "Landmark"

Choose one (we chose the bottom one — the rarely used “Unmarked Landmarks Report” which shows stops NOT IN a known landmark:

Choose a report and then change the vehicle group/dates if necessary

Choose a report and then change the vehicle group/dates if necessary

Then run the report and out comes your result.  This dashlet helps you run frequently-run reports very easily.  Here’s the report, 4 seconds later:

Easily run report!

Easily run report!

This is available now for all customers to use.  You can also edit the settings to show ONLY/BOTH active/inactive reports, as well as how many reports to show per page.

Vehicle Selector filters now change the vehicles shown on the dashboard maps

When you filter the list of vehicles in your vehicle selector dashlet now, any maps it is tied to (via dashlet group letter) now restrict which vehicles are shown.  This is convenient if you have a large number of vehicles, but only want to see a certain number of them by either filtering or un-checking them in the vehicle selector dashlet:

Way too many vehicles on the map

Way too many vehicles on the map

Now after filtering by adding “*3000″ (or you could uncheck some as well):

Just the vehicles you want to look at

Just the vehicles you want to look at

And of course clicking on one will zoom you straight to that vehicle, as always:

clicking on a vehicle takes you right there

clicking on a vehicle takes you right there

That’s it for this (long) update on what’s new.  We have several other features I’ll get around to highlighting shortly as well.

Rob.

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Feb 18 2011

Scheduled Reports now have a link to run the “live” report

GPS Insight has sent over 1.27 million automated reports to our customers.

We recently made them more convenient for everyone.

The “Scheduled” reports never had certain links activated such as “create landmark from this stop” or embedded maps, due to security concerns.

We just added a “Re-run Report” feature on every report which fixes this.

Now when you open your report via email, if  you want to run it “live” in the system, you just click on the link shown below:

Re-Run a GPS Insight Report

Re-Run a GPS Insight Report

This takes you straight to the report if you’re already logged in, or to an intermediate login screen if you are not:

Log in to GPS Insight to run your report automatically

Log in to GPS Insight to run your report automatically

Once you provide your login and password, you will be automatically shown the “live” report, which you can sort, click through links on, etc.:

Sort on the "live" version of a scheduled report

Sort on the "live" version of a scheduled report

Then, if you feel like sharing this report with someone else, you can click “Email Report” and share it with them:

Email a report to a colleague

Email a report to a colleague

Note that I changed the email address to mine in order to actually receive the report.  Also note that once you click “Email Now” we conveniently give you a link to that email address for you to send an additional explanatory email if necessary:

email address to click on to send additional information

email address to click on to send additional information

And here is the emailed version of the report, which also contains the .xls, .csv, and .html versions for you to click through to if the “in line” html version isn’t enough (or if your email client doesn’t like to display html properly).

Emailed Report from GPS Insight

Emailed Report from GPS Insight

We’re always looking for good ways to make our product more useful, & it was a customer’s comment about how scheduled reports were great, but also limiting since they didn’t have the “live” feel — this is the only way to get the best of all 3 worlds — convenient (emailed nightly/weekly), powerful (live and clickable), and secure (requiring a valid login/password).

Enjoy!

Rob.

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Feb 01 2011

New Garmin “tally” function — let us count your drivers’ activities for you using Garmin (or SMS)!

We have had a few customers ask for the ability to report on their drivers’ activities throughout the day.

One needed to count the number of passengers picked up.

One needed to count the number of mobile blood draws and mobile x-rays performed.

So we advised them to enter these numbers into the Garmin in their vehicle.

By doing so, with a space between the various numbers, we now allow them to report on the number of “activities” throughout the day/week/month.

They simply enter the # on their Garmin, and it shows up like this in a report

Reporting how many "things" a driver does throughout the month

Reporting how many "things" a driver does throughout the month

This report shows the number of “draws” and “Xrays” performed, as input by the driver into the Garmin.

If you wanted to show it by day (then export into Excel, for instance) you would check the “Daily” box shown in this report below:

Reporting how many "things" a driver does daily for a week

Reporting how many "things" a driver does daily for a week

This then breaks it out by day (and you can run up to 31 days currently):

Reporting how many "things" a driver does daily for a week

Reporting how many "things" a driver does daily for a week

If you want to see exactly when the driver performed this, you can simply run a stop-notes report as shown below:

Running a Stop-Notes Report

Running a Stop-Notes Report

This shows each stop’s detail, along with the entry by the driver stating how many of a “thing” he or she did:

Stop Notes detail on how many actions performed by a driver (via Garmin Entry)

Stop Notes detail on how many actions performed by a driver (via Garmin Entry)

Generically, we simply call these “Tally 1″, “Tally 2″, and “Tally 3″ — but if you want to let us know what your numbers mean (and in which order), then we will label them for  your account so they show up more meaningfully in reports for you.

Then you can run your own simple analysis on this data within Excel, create graphs, etc:

Graph showing number of blood draws and X Rays performed over time

Graph showing number of blood draws and X Rays performed over time

As always, we’re open for new ideas, and happy, willing, and QUICK to put these features into GPS Insight for your and other customers’ use.

Enjoy!

Rob.

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Jan 09 2011

Now you can click through graphs to reports (then maps) in GPS Insight

Our new dashboard maps now allow you to click on individual items in order to instantly run a supporting report:

Click through on a graph item for supporting information

Click through on a graph item for supporting information

The report is then shown in a new Browser window or tab:

GPS Insight Idling Report from a graph click-through

GPS Insight Idling Report from a graph click-through

Then you can continue to click through and choose to view the data in a Google Earth (or standard map) window:

Google Earth view of Idling Report data for a vehicle

Google Earth view of Idling Report data for a vehicle

Zooming down to an individual idling incident to investigate

Zooming down to an individual idling incident to investigate

Having the ability to quickly zoom down from a high level graph to detailed, satellite-view specifics truly enables our customers (you) to find out what is going on with your fleet in minutes.  Just look for outliers on the graphs, and drill down to see the supporting activity.

Note that you can run the report for the entire group (vs. a single vehicle) by clicking elsewhere in most graphs:

Clicking on the legend usually runs the full summary report or a particular summary utilizing certain thresholds, such as all speeding incidents > 21 MPH over the posted speed limit, as shown below:

Click through for the report on all > 21 MPH over speeding incidents

Click through for the report on all > 21 MPH over speeding incidents

We are constantly providing new capabilities for our customers — be sure to ask us for whatever you can think may help you and your organization to get more Return On Investment from your GPS Insight GPS Fleet Tracking System.

Thanks,
Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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