Feb 08 2012

Ease of Use is hard to find

I use a lot of web-based applications — checking, CRM, email, etc.

Not all of them (in fact few of them) are easy to use and many require you to do the same thing over & over again which wastes a lot of time.

I am happy to say that at GPS Insight, we do everything we can to make it easy to use our product efficiently.

I needed to look into a customer’s question earlier today and this attention to usability made my life easy.

I needed BOTH a 3D map AND an activity detail report — these exist on 2 separate menus on the Mapping & Reporting tabs.

I ran the first one:

Running a 3D History map for a vehicle for 3 days

Running a 3D History map for a vehicle for 3 days

Then all I needed to do was move my mouse over to the Reports Menu, click on “Activity Detail” and both my vehicle AND date range (several months back, which involved a few clicks to achieve the first time) were carried over to this report.  Then one last click on “Run Report” and VOILA, my report:

Running an Activity Report for a vehicle for 3 days

Running an Activity Report for a vehicle for 3 days

Now I could stare and compare the 3D map vs. the Activity Detail Report easily and see what my customer was curious about — he wondered why the latitude/longitude wasn’t changing for multiple lines in the Activity Detail Report:

GPS Insight Activity Detail Report

GPS Insight Activity Detail Report

We don’t recommend trying to “interpret” latitude / longitude, as it doesn’t make any sense to us humans, but in our mapping, it shows what happened very obviously:

17 minute idle event

17 minute idle event

The vehicle didn’t change latitude / longitude for all those points since it was idling for 17 minutes!  The map made that clear.

And it only took a few clicks, due to our interface which “remembers” what you’re doing.  If you have 10 different reports for the same group of vehicles or single vehicle, for the same range of dates, it takes only a few clicks.  You don’t need to re-select the group/vehicle, then re-select the date range.  What a drag it is when I have to use someone else’s interface and wish they did the same things we do to make our customers efficient and happy to use GPS Insight.

Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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Dec 26 2011

Be sure you pick the right cellular coverage for GPS tracking!

Not all companies who track their vehicles need to worry about which cellular provider they use.  Most don’t even know they may have a choice.

But if you do work in remote areas, you should pay attention and work with your GPS provider to ensure you get the right network.

I went to see ‘Mission Impossible’ today with my son and drove into town (Flagstaff) from our house which is in EXTREMELY bad AT&T coverage.

On the way home, I drove a couple miles around in our neighborhood to try to compare the reliability between AT&T and Verizon coverage.

My vehicle has both a Verizon-based device (labeled Rubicon) and an AT&T device (labeled Rubicon PNP).

We have a couple of internal mechanisms for determining how good the coverage ACTUALLY by:

  • Viewing purported AT&T or Verizon coverage
  • Showing ACTUAL cellular “lag” on a map
  • Generating a report of ACTUAL cellular “lag” with a graph

Below is an actual AT&T coverage map showing the area where I typically lose coverage in “light blue” which is not ideal coverage.  In the “dark blue” area, you can see there are very few places where the time for the device to report through the cellular network is more than a few seconds.  In my area, you can see some “tall” pins which visually represent how long it took the device to report (which is really a measure of how far the vehicle had to move before forwarding that data once it recovers cellular coverage):

AT&T coverage vs. time it took for a device to report

AT&T coverage vs. time it took for a device to report

Note that the Verizon device (Rubicon) has a “pink” line and the AT&T device (Rubicon PNP) is in white.  Verizon shows perfect coverage throughout (not pictured).

Here is how I pulled up the “lag report” version of the 3D map within GPS Insight:

Choosing both Rubicon devices once at a time

Choosing both Rubicon devices once at a time

Choose the "Lag Report" option for a 3D History Map

Choose the "Lag Report" option for a 3D History Map

[note this functionality is internal to GPS Insight support staff and is only available to end-customers upon special request]

Here is the display of my drive WITHOUT the coverage map.  Notice that there are very few “tall” pins meaning very few “lagged” points:

Slight lag (24 seconds to 3 minutes) for remote AT&T device

Slight lag (24 seconds to 3 minutes) for remote AT&T device

Next I will run a quantitative analysis of today’s data, for just the 2 devices in this vehicle, after quickly creating a “Rubicons” vehicle group containing them both:

Create a "Rubicons" Vehicle Group containing both devices

Create a "Rubicons" Vehicle Group containing both devices

I can then run this (internal use) “Lag Report” on the “Rubicons” for today:

Cellular "Lag Report" between AT&T and Verizon

Cellular "Lag Report" between AT&T and Verizon

Note there is a “landmark” option where we could restrict the report to ONLY data within a certain area we define, such as a mine, or wherever a customer may be concerned about coverage.  Also note above, that GPS Insight still thinks I am driving, since when I pull into my bad coverage and put the car in the garage, sometimes the final ignition off event doesn’t get transmitted until I drive back into coverage the next time I leave.  This is normal behavior for poor coverage areas, and is unavoidable (unless you know enough to choose Verizon when purchasing in these cases, which is the point of this article).

Here is the output, showing 100% coverage for Verizon and 95.8% coverage for AT&T for today’s drive:

Verizon 100%, AT&T 95.8%

Verizon 100%, AT&T 95.8%

The AVERAGE time to report for Verizon is 2 seconds, whereas AT&T averages 7 seconds.  The max for Verizon is 4 seconds, and for AT&T, the max times are 51 seconds and 3 minutes, for when the report reports within 1 minute or 10 minutes (we break it out into 1, 10, 30, 30+ minute “bands”).

Here is the past week, since I drove up to Flagstaff for vacation from Scottsdale, driving through notoriously bad AT&T coverage in the mountains (I know this because my iPhone is AT&T & worthless for that drive) — note that the percentage of < 1 minute reports is 100% for Verizon and only 83.7% for AT&T:

Poor AT&T Performance in mountains between Scottsdale and Flagstaff

Poor AT&T Performance in mountains between Scottsdale and Flagstaff

However, the week PRIOR to me leaving for vacation, driving around the more populated Scottsdale/Phoenix area, shows a much better 95.1% performance for AT&T vs. a 99.9% availability percentage for Verizon:

AT&T vs. Verizon coverage in Phoenix/Scottsdale

AT&T vs. Verizon coverage in Phoenix/Scottsdale

The moral of the story here is threefold:

BEFORE you purchase GPS Tracking devices for your fleet, make sure to determine A) if you have coverage issues in the areas your vehicles travel and B) whether or not you can afford to wait the minutes, hours, or sometimes overnight before the device reports in these areas.

If you may be affected, and aren’t sure, then make sure your GPS Tracking provider can provide not just multiple coverage options, but ALSO the tools to determine if there is a need for one coverage or another, as shown above.

As a point of reference, Verizon devices cost roughly $50 more than AT&T devices (due to additional modem and CDMA licensing costs).  But that’s a onetime cost and will probably amount to less than 5% over the life of the device and service.

If that $50 keeps you from experiencing occasional cellular delays due to poor (typically) AT&T coverage, then it, and finding a company which provides the right coverage (e.g GPS Insight…), is certainly worth considering.

Thanks,

Rob.

 

 

 

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Oct 02 2011

Determine how much fuel and C02 idling is actually costing you and the environment

We have a customer that really needed to precisely measure how much fuel and CO2 emissions their idling was costing them.

Not all vehicles are created equal, so at the individual vehicle level, we made the fuel type and estimated number of gallons consumed per hour idling something our customers can set.

Here’s how you get there:

Open Vehicle Administration

Open Vehicle Administration

There is a new option in vehicle admin called “Update fuel and emissions info”:

Update fuel and emissions info

Update fuel and emissions info

We have a “liters engine size to gallons idled per hour” converter which allows you to plug in your engine size and determine a fairly accurate number of gallons idled away per hour:

compute and override the # of gallons per hour spent idling

compute and override the # of gallons per hour spent idling

Here I am editing a SALES vehicle driven by KEVINJS:

update fuel type and gallons per hour idling

update fuel type and gallons per hour idling

Once you have overridden any defaults necessary (we default to unleaded and .4 gallons per hour spent idling), then you can run your report:

Run an idle report with fuel usage/CO2 emissions

Run an idle report with fuel usage/CO2 emissions

I ran it for the September for the Albuquerque group (ALB) which contains the newly changed 5.0 liter F-150 which burns .55 gallons per hour of diesel:

How much fuel / emissions is idling costing me?

How much fuel / emissions is idling costing me?

In this case, KEVINJS had roughly 7 hours and 3.863 gallons of idling, which we compute (based on the properties of the different types of fuels) to equate to .034 tons of emissions.

Together, the ALB group idled 512 hours, costing 209.6 gallons of fuel and 1.846 tons of CO2.

Now by using GPS Alerts, you can notify your drivers that they’re idling and ask them to shut down the vehicle with a text message or email (and since they’re idling and not actually driving, there are no distracted driving issues).

Then later on, you can easily determine your fuel and CO2 savings by running this or other idling reports available within GPS Insight.

Enjoy!

Rob

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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Apr 16 2011

New Landmark Stop Dashlet

This new Landmark Stop Dashlet helps you see how many visits your vehicles are making to landmarks and how long they stay along with averages.

This might help you to see your vehicles’ average visit times to loading zones/transfer stations/warehouses/customers/etc.

GPS Insight Landmark Stops Dashlet

GPS Insight Landmark Stops Dashlet

You can modify which vehicle group, which landmark group, how many days you want to go back (1, 2, or 3), what you want to sort by, how many lines to display, and whether you want totals or averages to be displayed.

GPS Insight Landmark Stops Dashlet

GPS Insight Landmark Stops Dashlet

This coming week will let you modify how frequently it auto-refreshes.

What is most convenient about this dashlet is you can click through to ANY landmark to run the corresponding landmark report instantly.

Click through to Sky Harbor Airport for a report

Click through to Sky Harbor Airport for a report

And instantly (.2451 seconds…) you get your listing of 3 vehicles which have passed through Sky Harbor Airport with detailed information — even what direction they were traveling (in the Distance column):

GPS Insight Landmark Report

GPS Insight Landmark Report

As with many of our dashlets, this may not be necessary for many customers, but for some customers, it’s going to be a huge help in determining which landmarks are experiencing backups for the day and taking action.

If you like it, it’s under “Dispatch” and if you don’t, you can leave it in the Dashlet Dock.

Thanks,

Rob.

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Mar 19 2011

I’ve (We’ve) Been busy! — lots of new capabilities

Sorry, it’s been a while since I put any new blog articles up.

I had knee (ACL) surgery 5 weeks ago (the day I dispatched myself to the hospital here).

Not fun, don’t tear your ACL.  And don’t think you can play paintball with your 11 year old when you’re 41, not 22 like when you were in the Army.

So, in the meantime though, we’ve added a few new capabilities which I want to let everyone know about.

Dispatch multiple vehicles at once

We had a customer ask if they could dispatch multiple vehicles to the same place (e.g. a fire) using Garmin.  The next day we put that in place for them via our “Closest To” dashlet.

Here is how you do that:

Dispatch multiple=

Dispatch multiple vehicles at once to an address/landmark/vehicle/lat-lon

Use the familiar “Closest To” dashlet to find the closest vehicles to your site, then sort by the appropriate column (driving distance, travel time, or absolute distance), then choose your threshold (in this case 30 minutes or less) and un-check the ones you wish to exclude (or toggle them all using “Check/Uncheck All” — then just click on “Dispatch Selected Vehicles” and they are all dispatched.  Note that ONLY Garmin enabled vehicles are eligible, and you can still click on the Garmin logo (blue triangle) in order to dispatch just a single vehicle.  Pretty cool, and convenient (beats clicking 5-20 Garmin icons to dispatch everyone).  We are working on allowing you to “un-dispatch” drivers and it will be available in a month or so.  This will delete the dispatch items from the drivers’ Garmin.

Run a favorite/saved Report with 2 clicks (maybe more)

We added a “Scheduled Reports” dashlet which allows you to simply click on a saved/scheduled report and run it in the browser at that time.

This is pretty self-explanatory and available in the “Utilities” dashlets, as shown below:

Drag and drop new scheduled reports dashlet to access it

Drag and drop new scheduled reports dashlet to access it

[by the way, note the top right -- as I was writing this in the passenger seat of my vehicle Nav2, I checked quickly to see what exit I needed to take to get to where we were taking the family for the weekend -- we use GPS Insight all the time ourselves, even from a moving vehicle on an aircard while getting some past-due blog articles published!]

list of scheduled reports - filtered to only ones containing the word "Landmark"

list of scheduled reports - filtered to only ones containing the word "Landmark"

Choose one (we chose the bottom one — the rarely used “Unmarked Landmarks Report” which shows stops NOT IN a known landmark:

Choose a report and then change the vehicle group/dates if necessary

Choose a report and then change the vehicle group/dates if necessary

Then run the report and out comes your result.  This dashlet helps you run frequently-run reports very easily.  Here’s the report, 4 seconds later:

Easily run report!

Easily run report!

This is available now for all customers to use.  You can also edit the settings to show ONLY/BOTH active/inactive reports, as well as how many reports to show per page.

Vehicle Selector filters now change the vehicles shown on the dashboard maps

When you filter the list of vehicles in your vehicle selector dashlet now, any maps it is tied to (via dashlet group letter) now restrict which vehicles are shown.  This is convenient if you have a large number of vehicles, but only want to see a certain number of them by either filtering or un-checking them in the vehicle selector dashlet:

Way too many vehicles on the map

Way too many vehicles on the map

Now after filtering by adding “*3000″ (or you could uncheck some as well):

Just the vehicles you want to look at

Just the vehicles you want to look at

And of course clicking on one will zoom you straight to that vehicle, as always:

clicking on a vehicle takes you right there

clicking on a vehicle takes you right there

That’s it for this (long) update on what’s new.  We have several other features I’ll get around to highlighting shortly as well.

Rob.

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Feb 18 2011

Scheduled Reports now have a link to run the “live” report

GPS Insight has sent over 1.27 million automated reports to our customers.

We recently made them more convenient for everyone.

The “Scheduled” reports never had certain links activated such as “create landmark from this stop” or embedded maps, due to security concerns.

We just added a “Re-run Report” feature on every report which fixes this.

Now when you open your report via email, if  you want to run it “live” in the system, you just click on the link shown below:

Re-Run a GPS Insight Report

Re-Run a GPS Insight Report

This takes you straight to the report if you’re already logged in, or to an intermediate login screen if you are not:

Log in to GPS Insight to run your report automatically

Log in to GPS Insight to run your report automatically

Once you provide your login and password, you will be automatically shown the “live” report, which you can sort, click through links on, etc.:

Sort on the "live" version of a scheduled report

Sort on the "live" version of a scheduled report

Then, if you feel like sharing this report with someone else, you can click “Email Report” and share it with them:

Email a report to a colleague

Email a report to a colleague

Note that I changed the email address to mine in order to actually receive the report.  Also note that once you click “Email Now” we conveniently give you a link to that email address for you to send an additional explanatory email if necessary:

email address to click on to send additional information

email address to click on to send additional information

And here is the emailed version of the report, which also contains the .xls, .csv, and .html versions for you to click through to if the “in line” html version isn’t enough (or if your email client doesn’t like to display html properly).

Emailed Report from GPS Insight

Emailed Report from GPS Insight

We’re always looking for good ways to make our product more useful, & it was a customer’s comment about how scheduled reports were great, but also limiting since they didn’t have the “live” feel — this is the only way to get the best of all 3 worlds — convenient (emailed nightly/weekly), powerful (live and clickable), and secure (requiring a valid login/password).

Enjoy!

Rob.

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Feb 01 2011

New Garmin “tally” function — let us count your drivers’ activities for you using Garmin (or SMS)!

We have had a few customers ask for the ability to report on their drivers’ activities throughout the day.

One needed to count the number of passengers picked up.

One needed to count the number of mobile blood draws and mobile x-rays performed.

So we advised them to enter these numbers into the Garmin in their vehicle.

By doing so, with a space between the various numbers, we now allow them to report on the number of “activities” throughout the day/week/month.

They simply enter the # on their Garmin, and it shows up like this in a report

Reporting how many "things" a driver does throughout the month

Reporting how many "things" a driver does throughout the month

This report shows the number of “draws” and “Xrays” performed, as input by the driver into the Garmin.

If you wanted to show it by day (then export into Excel, for instance) you would check the “Daily” box shown in this report below:

Reporting how many "things" a driver does daily for a week

Reporting how many "things" a driver does daily for a week

This then breaks it out by day (and you can run up to 31 days currently):

Reporting how many "things" a driver does daily for a week

Reporting how many "things" a driver does daily for a week

If you want to see exactly when the driver performed this, you can simply run a stop-notes report as shown below:

Running a Stop-Notes Report

Running a Stop-Notes Report

This shows each stop’s detail, along with the entry by the driver stating how many of a “thing” he or she did:

Stop Notes detail on how many actions performed by a driver (via Garmin Entry)

Stop Notes detail on how many actions performed by a driver (via Garmin Entry)

Generically, we simply call these “Tally 1″, “Tally 2″, and “Tally 3″ — but if you want to let us know what your numbers mean (and in which order), then we will label them for  your account so they show up more meaningfully in reports for you.

Then you can run your own simple analysis on this data within Excel, create graphs, etc:

Graph showing number of blood draws and X Rays performed over time

Graph showing number of blood draws and X Rays performed over time

As always, we’re open for new ideas, and happy, willing, and QUICK to put these features into GPS Insight for your and other customers’ use.

Enjoy!

Rob.

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Jan 09 2011

Now you can click through graphs to reports (then maps) in GPS Insight

Our new dashboard maps now allow you to click on individual items in order to instantly run a supporting report:

Click through on a graph item for supporting information

Click through on a graph item for supporting information

The report is then shown in a new Browser window or tab:

GPS Insight Idling Report from a graph click-through

GPS Insight Idling Report from a graph click-through

Then you can continue to click through and choose to view the data in a Google Earth (or standard map) window:

Google Earth view of Idling Report data for a vehicle

Google Earth view of Idling Report data for a vehicle

Zooming down to an individual idling incident to investigate

Zooming down to an individual idling incident to investigate

Having the ability to quickly zoom down from a high level graph to detailed, satellite-view specifics truly enables our customers (you) to find out what is going on with your fleet in minutes.  Just look for outliers on the graphs, and drill down to see the supporting activity.

Note that you can run the report for the entire group (vs. a single vehicle) by clicking elsewhere in most graphs:

Clicking on the legend usually runs the full summary report or a particular summary utilizing certain thresholds, such as all speeding incidents > 21 MPH over the posted speed limit, as shown below:

Click through for the report on all > 21 MPH over speeding incidents

Click through for the report on all > 21 MPH over speeding incidents

We are constantly providing new capabilities for our customers — be sure to ask us for whatever you can think may help you and your organization to get more Return On Investment from your GPS Insight GPS Fleet Tracking System.

Thanks,
Rob.

Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.

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Nov 29 2010

New Checkbox/Filter capability

We have added a new filter & selection capability to our “Vehicle Selector” under the Graphs area of the dashlet “drawer”:

Now you can unselect certain vehicles so they disappear from graphs, and you can add a “wildcard” filter to impact what vehicles show up in graphs.

Soon we will support this for maps and in other areas of the product.

Here’s how it works:

Use the GPS Insight vehicle selector to "unselect" certain vehicles

Use the GPS Insight vehicle selector to "unselect" certain vehicles

Let’s say you have a few vehicles which are “off the charts” in the graph (shown with arrows above).

You can just uncheck their checkbox and they instantly disappear from those graphs:

Uncheck certain vehicles to remove them from graphs

Uncheck certain vehicles to remove them from graphs

Notice how the graphs are much less skewed now:

Adjusting graphs by removing certain vehicles

Adjusting graphs by removing certain vehicles

And you can also show only certain vehicles which match a “wildcard” pattern (in this case “*4000*” to show all vehicles with the string 4000 in them:

Choose only *4000* vehicles

Choose only *4000* vehicles

Using this capability, you can now see exactly which vehicles you want in any graph, and we have many more graphs coming.  Soon there will be a “comparison” graph which will show what your chosen vehicles look like relative to all vehicles or just a certain “reference group.”

Stay tuned & enjoy these new capabilities!

Thanks,
Rob.

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Sep 05 2010

How to not forget things and get in trouble with your wife…

I was working yesterday (and today) and my wife sent me an email to pick some stuff up from the grocery store.

Email asking me to get things from the store

Email asking me to get things from the store

I knew I would forget & get home, & have to drive back, so here’s what I did:

Send myself a reminder to go to the store via Garmin Message to my car

Send myself a reminder to go to the store via Garmin Message to my car

Here’s what I sent only 2 minutes after getting the email:

Modern day GPS Insight "ribbon tied on my finger"

Modern day GPS Insight "ribbon tied on my finger"

This means when I get in my car, the Garmin will be beeping at me, with this message, and I won’t get home and forget.

Here’s what the Garmin screens looked like:

I have a message waiting for me

I have a message waiting for me

Click on it for the full message

Click on it for the full message

Full message to remind me to go to the store

Full message to remind me to go to the store

And did I remember?

Yep, and I can pull up a stop report to show it:

Run a stop report for "Rob" vehicle for yesterday

Run a stop report for "Rob" vehicle for yesterday

Note the 24 minute stop near the grocery store:

24 minute stop at the store to get groceries

24 minute stop at the store to get groceries

Why did it take me 24 minutes to get 7 things?

Because I need GPS in a supermarket — I made 5 trips from aisle 1 to aisle 20 — I have no idea where anything is & am worthless in a grocery store.

That would be a very useful product for guys like me.

Rob.

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