A large customer with roughly 100 users wanted to be able to easily email groups of them from within GPS Insight. Rather than ask them to create an email group on their own, we added the option to select Hierarchies when emailing Users (SMS coming soon) in our SMS/Email Messaging Dashlet.
Now when you click on Send Email your Hierarchy List is available in the Email Vehicle Group drop-down:
Send Email Option in SMS/Email Messaging Dashlet
Select From Hierarchy List in SMS/Email Messaging Dashlet
Now you will see check-marked Hierarchy groups and underneath all Users [this example has generic user names, but they might also be "John Smith":
All Check-marked Users
If you don’t want to send an Email to every User, you can customize who you want to send to by unchecking Hierarchy Groups or individual Users. Unchecking a Hierarchy Group will automatically uncheck all assigned Users to that Hierarchy Group:
Uncheck Specific Hierarchy Groups to Update Email List
To further customize, you can re-select any User that you still want to receive the email even if you unchecked the entire Hierarchy Group:
Customize which Users to Email Regardless of Checking/Unchecking Hierarchy Group
Then just add a subject and a message, and press the “Send Email” button and they will receive the notification from the GPS Insight server. Bear in mind they won’t be able to reply directly to you though!
Soon we will be adding the option to include phone numbers for Users. Once a phone number is available, the Hierarchy List can be used to send SMS messages to Users. This will be useful whenever an emergency occurs (weather, traffic, operational, etc.) to instantly notify people you would otherwise spend minutes entering into an iPhone, etc.).