Nov 27 2011

Would you do away with email for your company to save a few dollars?

Would you do away with email for your company to save a few dollars?

Of course not!

Email is an invaluable tool for any organization, and its value is known to be far more than its cost.

But many companies don’t realize that by delaying the inevitable purchase of GPS Tracking for their fleet of vehicles, it’s essentially doing away with email. For their vehicles.

And these vehicles have lots to tell us, but without GPS Tracking Systems, they can’t.

They might want to tell you, the fleet administrator or supervisor:

  • I’m being used for side jobs and during weekends/evenings for personal usage
  • I’m exceeding the speed limit frequently and recklessly
  • I’m not being used when you’re paying my driver to use me
  • I’m iding excessively and wasting your fuel and money
  • I’m skipping customers or driving out of the way so you can pay more overtime
  • I’m due for an oil change and tire rotation
  • I wasn’t there when your driver used his fuel card over the weekend (but his other car probably was…)

And these emails can come automatically, just by subscribing to scheduled, regular reports:

Odd Hours Driving Report

Odd Hours Driving Report

Or they can come in real time as alerts which let not only you, but also your driver know about the idling, speeding, odd-hours, or inefficient driving behavior.

Or maybe they would only say:

  • My driver is doing a great job
  • Everything is OK
  • Go to sleep and stop worrying for a change…

And most importantly, you get instant chat for free with GPS Tracking — you never need to wonder where the vehicle is again, and you can communicate with its driver in real time if desired.

Someday soon, if you don’t have GPS Tracking on your vehicles, and aren’t using it to its full potential, you’ll be just as in the dark ages as if you didn’t have email. Just like when you needed to use the USPS to send and receive information (we’ll even skip the FAX ages).

And for the price of 2-3 stamps or so per day, you can track a vehicle using GPS.

If you’re not already doing so, give it a try to see what you’re missing.

The ROI of having your vehicle email you regularly is something you’ll realize is as invaluable as the email you receive from your peers. Actually, maybe even more valuable.

Rob.

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Jul 19 2011

GPS Insight helps a customer during a carjacking

Category: Extreme Return on Investment,Safetyrdonat @ 6:26 pm

We received this fax yesterday:

GPS Insight helps police arrest 2 carjackers

GPS Insight helps police arrest 2 carjackers

Our customer’s son was carjacked at gunpoint. The vehicle was quickly recovered and 2 suspects (and their firearm) were taken into custody.

The Press got it wrong — it was the customer’s cellphone which helped her track the vehicle and lead police to it.  She was using our iPhone app to track the vehicle every 2 minutes. The GPS Insight device was inside the vehicle. Had it been a cellphone, they probably would have thrown it out the window.

So 2 bad guys should be going to jail for a long time.

We love these stories, and usually get one or two every month.

GPS Insight: $32.95 a month. Not losing your car, and putting the 2 guys who put a gun to your kid’s head in jail:  Priceless.

Rob.

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Jun 18 2011

The ROI of tracking road signs

Some ROI models are harder to define than others.  In the case of a road-sign customer, you really need to dig before tracking your assets saves you more than it costs (which is typically only $15/month).

Here’s what drives ROI in that world (and many like it):

  • Daily inventory, as well as any time the asset is moved, once it stops
  • Changing sign batteries JUST BEFORE they die (due to solar panels not keeping up in cloudy weather)
  • Catching thieves in the act of stealing rechargeable batteries
  • Low power and data consumption to keep batteries from being used unnecessarily and to keep costs low
  • Backup Battery within the device to report in case of battery theft
  • Weatherproof device

First, we set each device to report its location and voltage ONLY once a day in the AM.

Then we detect if the road sign is being moved using a motion detector switch, and once it stops for 15 minutes, we report the NEW location and voltage.

We added several voltage capabilities recently which allow us to meet these requirements.

To help customers visualize their assets’ voltage, we added a new “location and voltage” dashlet which color-codes each vehicle based on its voltage (green/yellow = good, orange/red = bad, grey = really bad).  The assets show these colors along with the actual voltage on the map as well, shown below:

Tracking Road Signs

Tracking Road Signs

Then we modified our device performance report to add voltage, which is sortable. This report is then scheduled to arrive daily to let the customer know which devices need to be visited with fresh batteries to ensure they don’t stop working — here is that report:

Voltage tracking report

Voltage tracking report

Last, we added a voltage alert which is initiated by the device itself (to save on transmission costs).  Any time the voltage drops below 11.7 V (the magic number where the sign has only a few more hours left) the device initiates a transmission, and our alert notifies the right person to go out and change out the batteries.  Additionally, if the voltage is ZERO, you know that the asset’s batteries have been disconnected, and if that isn’t due to a worker changing them, it’s a theft in progress (apparently a big problem in this industry as the batteries are very expensive).

Here is that alert within GPS Insight:

Low/No Voltage alert for road sign tracking

Low/No Voltage alert for road sign tracking

This particular customer worked with state troopers to immediately identify a theft in progress, and 4 official-looking individuals in hard hats and road-crew vests were arrested for stealing their competitor’s road sign batteries.

All these things combined really help to drive ROI.

  • Fewer road sign outages due to dead batteries (improved customer satisfaction)
  • Less time spent changing out batteries proactively before it is necessary (fewer miles/less gas/fewer labor hours)
  • Theft prevention and deterrent to future thieves due to immediate arrests
  • Automated inventory of highly mobile assets

These voltage capabilities have many other applications in GPS and asset tracking, and are ready for our customers at this point.

Rob.

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Dec 18 2010

Use it or lose it! (ROI that is…)

I was looking at one of our customers’ accounts the other day.  They have 23 vehicles.  Many people with that many vehicles think they “have a handle” on what’s going on.

I was thrilled to see that this company was using GPS Insight to see what was going on with their fleet.

Specifically, they were using our:

  • Alerts
  • Scheduled Reports

I call these 2 features “Unattended ROI” since you don’t have to do anything except let US monitor your fleet for exceptional situations and alert you to them, as well as run a summary report automatically and look at it in your inbox in the morning.

Scheduling Reports to alert to exceptions

Scheduling Reports to alert to exceptions

You can see there are landmark, idling, speeding, and “long stop” alerts set up here.  This customer wants to know every time a vehicle gets to the office “late” which is between 6 PM and 5 AM.  That can be used to identify people working late as well as people sneaking into the office when it is not manned in order to load up on parts for side jobs.

We have checked this for them 728,641 times since they set up that alert.  We’ve alerted them only 820 times (which is typical — usually 1 in 1000 alert checks results in an alert).

They have also set up a number of scheduled reports:

Scheduling fleet tracking reports to automate your job

Scheduling fleet tracking reports to automate your job

Just by setting up these 8, we have sent them 1300 reports and all they have to do is read them in their email every day.  They come as .html, Excel/CSV, and associated maps (for speeding, idling, and odd-hours violations).

I wish all our customers (and users of GPS Tracking in general) were this diligent about setting up MEANINGFUL alerts and reports.  It drives significant ROI knowing in real time what is going on with your fleet.  If you don’t use them, you are throwing away this return on your investment.

Use it or Lose it!

Rob.

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Nov 15 2010

$3 million legal verdict for not having GPS tracking

Well, to be accurate, if St. Louis had installed GPS in its vehicles, might not have lost a recent $3 million verdict in court.

Here’s the story:

A jury ordered St. Louis $3 MILLION to a woman who claims a municipal truck cut her off and led to a single vehicle crash.

She did not have any evidence about the vehicle, department, or employee other than the fact that “a municipal truck caused her to swerve and avoid a collision.”

The crash time and location were certainly determinable.

If St. Louis had GPS on its vehicles, it would be trivial to determine if (and/or who) was the truck in question.

You could run a landmark report for a 2 mile area around the crash location at the exact time (20 minutes between 14:50 and 15:10 near the landmark called “Mesa Riverview” in this example):

Check to see if any vehicles were near the accident at that time

Check to see if any vehicles were near the accident at that time

We quickly see there was no activity:

No activity near the crash at that time

No activity near the crash at that time

Then you can pull the entire day to see if ANY vehicles went nearby that landmark, and when:

Pull the full day's history into a map

Pull the full day's history into a map

Zooming in on our “pretend crash” landmark, we see that that there was NO ACTIVITY for that day, & the closest to that landmark was the “Scion” at 10:03 driving by on the freeway, and “Adam 4000″ at 12:20 several roads away from the incident.

Conclusive proof no city vehicle caused the accident

Conclusive proof no city vehicle caused the accident

Now it’s entirely possible that the vehicle DID in fact cause the accident — however, right now it is the word of an unfortunate accident victim against the City — and apparently that word is worth $3,000,000.

That $3,000,000 would buy a city of 1,500 vehicles GPS Tracking for every vehicle for 5 years based on my calculations.

Plus they would have the benefits of GPS Tracking instead of just a way to avoid a jury verdict.  And maybe if the drivers knew they were being tracked, the accident wouldn’t have occurred in the first place if it was in fact caused by a city worker.

Rob.

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Nov 04 2010

GPS Tracking is also cheap insurance! (which even pays off if you let it lapse)

Last month we had 2 customers benefit from their GPS devices, even though they had canceled service to save money.

One customer’s vehicle was stolen, and within an hour of us reactivating the device and giving them access, the police found it and it was recovered.

The other customer needed proof of their having performed service from the year prior when they were tracking their vehicle.  It was needed to be paid out of a bankruptcy distribution, and we were able to run the report for them that day.

Obviously we prefer that customers don’t cancel with us, but even when they do, GPS tracking can still benefit them.

The moral of this story is that companies and fleet administrators need to ALSO think of GPS tracking as an insurance policy as well as an operational tool.

Knowing where your vehicles are currently is ESSENTIAL, as well as knowing where they have been historically (we store 5 years of history).

Unfortunate “insurable” events include:

  • Vehicle theft/recovery
  • Proof of delivery/service when there is a billing dispute
  • Proof of delivery/service when there is a LAWSUIT
  • Proof of speed and time whenever an accident takes place with a company vehicle
  • Proof of driver actions during termination
  • Investigation into illegal/competitive actions such as side jobs or selling of company materials
  • Finding a driver who has been stranded/wrecked in a remote area

Many of these types of situations aren’t considered when GPS tracking ROI is estimated or computed.  But they have a tangible “lottery” effect on ROI when they occur.  Quickly recovering a vehicle, proving service to end legal action or get paid, saving a life, or having data to refute a lawsuit are MASSIVE wins for a company.  Simply tracking vehicles BEFORE these things happen makes the difference between a major financial or legal problem and a quick and hopefully painless resolution.

Think of GPS tracking as a mobile surveillance system for your fleet — you wouldn’t dream of doing without security cameras in your warehouse/sensitive areas for theft prevention and safety/security.  Why do without the equivalent for your mobile assets and drivers?  A GPS tracking system is very inexpensive insurance against many unthinkable possibilities — take out a policy as soon as possible.

Every vehicle, every 2 minutes of every day — you’ve got complete proof of where they were at and how they got there.

Week History for a fleet of vehicles

Week History for a fleet of vehicles

Rob

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Aug 14 2010

GPS Insight has sent out over two million alerts based on driver behavior!

We recently (sometime Friday) sent our 2,000,000th alert.

This is after checking 1.742 BILLION times for our customers over the years.

Email I receive nightly which shows how many alerts have been processed

Email I receive nightly which shows how many alerts have been processed

Really, the majority of those checks have taken place over the past year or so, since we started making the power of our alerts more known to customers.

Since you can create an alert and let us do the heavy lifting, every minute of every day, this provides what I call “Unattended ROI.”

Remember that with GPS Insight, you can send alerts straight to the drivers themselves, as well as to supervisors.

So if a driver speeds, idles too long, stops too long somewhere he/she shouldn’t be, is using the vehicle off-hours, or out of where they should be (or doing several other things we can monitor with alerts), THAT DRIVER WILL RECEIVE AN INSTANT ALERT PROMPTING THEM TO CORRECT THEIR BEHAVIOR!

This is useful since GPS Insight becomes “the bad guy.”  You don’t necessarily need to talk to your drivers yourself — we are the “anonymous” reminder which helps them to know they need to correct their behavior, whether it’s speeding, idling, or not being where they’re supposed to be.

We have sent out Two Million Alerts so far — if you haven’t already set yours up, do so!  They’re part of the basic GPS Insight package & unlimited, unlike many competitors’ alerts.

Plus, you can “combine” our alerts to ensure you don’t get false alerts.

Good examples include:

  • Sending idling alerts only during business hours and only when the vehicle is outside the maintenance yards, to avoid pestering the driver if work is being performed on the vehicle
  • Sending a driver a “what is the holdup?” email/SMS text message whenever they stop for more than 30 minutes at a supplier
  • Sending a driver a “is your vehicle being stolen?” alert if it moves late at night and leaves the driver’s home, to avoid waking him up if the spouse needed to move it in from the street or out of the way
  • Sending Speeding alerts based on lower thresholds only during night time hours

Alerts are one of the best tools for saving money using GPS Insight.  We’re glad we’ve processed almost two billion of them, and have sent over two million out so far!

Thanks,

Rob.

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May 18 2010

Sneak peek at our new Trip Efficiency Report!

This is a REALLY exciting report, and is the culmination of months of work on top of years of getting ready for this report.

>>> REALLY — It’s A BIG DEAL <<<

This suite of reports will essentially pinpoint your inefficient drivers on an overall as well as a trip-by-trip basis.

Here’s a an early version (the final reports are on the way & will also include an overall vehicle-by-vehicle comparison/summary):

Run the Efficiency Summary Report:

New GPS Insight Trip Efficiency Report

New GPS Insight Trip Efficiency Report

Up comes a graph showing all your drivers’ trips for that period of time (a work week in this case) & how efficient they are relative to both SHORTEST and FASTEST routes which we determine WOULD HAVE BEEN IDEAL:

GPS Insight Trip Efficiency Graph

GPS Insight Trip Efficiency Graph

Then looking at the detail, we pick on the top “most inefficient” driver (sorting on # of unnecessary miles beyond the fastest route from A to B):

GPS Insight Trip Efficiency Detail

GPS Insight Trip Efficiency Detail

Then hovering over an entry, it tells us that the “James – Garmin” vehicle went 34.2 miles, but only needed to go 19.03.

Difference between actual and ideal fastest route

Difference between actual and ideal fastest route

By clicking on the 3 entries, we instantly pull up the actual (pink), shortest (red), and fastest (blue) routes for a visual comparison:

Visual Representation of Driver Inefficiency

Visual Representation of Driver Inefficiency

In reality, the “turnaround” out of the way is where several of our employees meet to car pool every day:

Reason for inefficient driving is a carpool drop-off

Reason for inefficient driving is a carpool drop-off

So this behavior is all right, since it saves a lot of miles and cars on the road.

But look at #2 and #3 on the list (and there are countless more inefficient trips):

Driving way out of way (in Purple) to get from A to B

Driving way out of way (in Purple) to get from A to B

Driving way out of way (in Purple) to get from A to B

Driving way out of way (in Orange ) to get from A to B vs. fastest/shortest routes in blue & red

These are our employees & our own cars, so it’s not exactly the end of the world that we’re sometimes driving all over the place inefficiently, & we have our reasons.

But if you run this against your fleet, you will find drivers who:

  • Get Lost
  • Make Wrong Turns
  • Intentionally Take the Long Way (padding hours)
  • Literally Drive In Circles (and should be probably be fired for fraudulent wasting of fuel/mileage and padding of hours)

This report will be available in late May, and is going to surprise a lot of customers.  And probably a lot of drivers too.

It will save our customers a HUGE amount of money on drivers they didn’t know were this inefficient, or were specifically defrauding them of labor hours.

Additionally, it will be available in June as a real-time alert to supervisors as well as drivers to “coach” them on better ways to complete their trips when they do so inefficiently.

Oh, and by the way, on a slow development server, for all 50 of our vehicles for a full work week, that report only took 1/3 of a second to run:

FAST (.36 second) Report

FAST (.36 second) Report

Look forward to it soon!

For more information on our main GPS Fleet Tracking Reports visit our website.

Thanks,

Rob.

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Apr 15 2010

GPS Insight Saved a Customer $10k a Month by Cutting Idling 75%

Our reports and proactive alerts help you to ensure your drivers are not idling. It’s both wasteful and impacts our environment.

I pulled up a relatively new customer at random & ran an idling report for them & was happy to see that they CUT THEIR IDLING 75% WITH PROACTIVE MANAGEMENT!

Here is how I ran the report:

Run a GPS Insight Idle Time History Report

Run a GPS Insight Idle Time History Report

The report came up in 1.6 seconds & quantified 33,400 hours of driving since January, and the Purple Line (the important line) shows a marked decrease from a high of 20% idling to a current low of 5%:

75% Reduction in idling percentage

75% Reduction in idling percentage

The full report shows all the particulars & shows very clearly the effects of both using GPS Insight as well as managing the drivers to stop idling:

Decrease from 20% to 5% idling over 3 months

Decrease from 20% to 5% idling over 3 months

Note that this is only one of our thousands of customers, and only 234 vehicles. I like the fact that GPS Insight truly is helping our customers make a big difference both in terms of saving fuel money, and the environment.

Another report shows that they have saved roughly TWO THOUSAND IDLING HOURS across their fleet of 234 vehicles by eliminating that 15% idling (based on 13,000 hours driven in the past month). With fuel costs plus wear & tear easily costing $5 per hour, they’ve seen a $10,000 PER MONTH savings, which is $42 per vehicle. We charge them $32.95.  So they make $9 per month just by reducing idling, and now they have all the other benefits of GPS Insight for free – efficient dispatch, proof of delivery, proof of driver hours worked, reduction in speeding, theft recovery, and so on.

Click to learn more about our GPS Fleet Tracking System.

Rob.

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Apr 14 2010

Great Anti-Idling Commercial & Saving a Customer $10k a Month by Cutting Idling 75%

This is very to the point:

Our reports and proactive alerts help you to ensure your drivers are not idling.

It’s both wasteful and impacts our environment.

I pulled up a relatively new customer at random & ran an idling report for them & was happy to see that they CUT THEIR IDLING 75% WITH PROACTIVE MANAGEMENT!

Here is how I ran the report:

Run a GPS Insight Idle Time History Report

Run a GPS Insight Idle Time History Report

The report came up in 1.6 seconds & quantified 33,400 hours of driving since January, and the Purple Line (the important line) shows a marked decrease from a high of 20% idling to a current low of 5%:

75% Reduction in idling percentage

75% Reduction in idling percentage

The full report shows all the particulars & shows very clearly the effects of both using GPS Insight as well as managing the drivers to stop idling:

Decrease from 20% to 5% idling over 3 months

Decrease from 20% to 5% idling over 3 months

Note that this is only one of our thousand customers, and only 234 vehicles. I like the fact that GPS Insight truly is helping our customers make a big difference both in terms of saving fuel money, and the environment.

Another report shows that they have saved roughly TWO THOUSAND IDLING HOURS across their fleet of 234 vehicles by eliminating that 15% idling (based on 13,000 hours driven in the past month). With fuel costs plus wear & tear easily costing $5 per hour, they’ve seen a $10,000 PER MONTH savings, which is $42 per vehicle. We charge them $32.95.  So they make $9 per month just by reducing idling, and now they have all the other benefits of GPS Insight for free – efficient dispatch, proof of delivery, proof of driver hours worked, reduction in speeding, theft recovery, and so on.

Plus they’re not pi$$ing on the planet anymore…

Click to learn more about our GPS Fleet Tracking System.

Rob.

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