Aug 26 2009

GPS Insight’s 5th birthday!

I just realized GPS Insight turned 5 years old 2 days ago (8/24/09).

In the past 4 years (2005-2008), GPS Insight’s revenue grew 7800%!

We don’t officially qualify for the Inc. 500/5000 until next year, and we are shooting for the top 100 (this is very realistic — our 2006-2009 growth in on track for 1800% growth, and that was #83 this year).

GPS Insight shooting for the INC 100

I appreciate our customers’, employees’, and partners’ help getting to this point, especially given the way the economy has been for the past several years.

It’s a wonderful job I’ve got — working with fantastic customers, developers, salespeople, tech support, and support staff, all of whom have helped us to develop the most technically advanced and most adaptable GPS tracking product on the market.

I really appreciate everyone’s help and support in the past 5 years, and we look forward to many more years of high growth and delivery of an outstanding product and exceptional ROI to our customers.

Thanks again!

Rob.


Aug 15 2009

GPS Insight alerts pass 350 million checks and 419,000 alerts

Category: Alerts, Extreme Return on Investmentrdonat @ 9:02 am

Alerts are probably the best way to proactively gain ROI (Return on Investment) with GPS Insight. I am glad to see our customers using them as much as they are.

How frequently alerts are checked and actually alerted

We passed the 350 MILLION alert checks mark recently, and have sent out over 419,000 alerts since making alerts available to all our customers.

Note that our system takes less than 1/100th of a second to make those calculations. The reason we are able to process alerts in this volume is our overall system speed and scalability. We do this at only 20% peak utilization, and add hardware constantly to provide the fastest, most powerful GPS tracking system available today. Really — test us out vs. any other system on the market and you will see the difference.

Less than 5 months ago, we only had checked 100 MILLION checks.

This is a huge increase in alerts usage, and is probably due to our next generation alerts which were introduced in April.

Keep on using our alerts, and if you’re not already a GPS Insight customer, please call us at 866-GPS-4321 and find out how to get a trial device or a pilot going (or just outfit your fleet now & start getting instant ROI).

Rob.


Jul 26 2009

Driver-to-Vehicle Mapping is here! — Assign drivers (historically) to vehicles, and report on drivers, not just vehicles

(Click here for a video demo of Driver-to-Vehicle mapping)

Since many customers have drivers which use different vehicles, we have added DRIVERS to GPS Insight in addition to VEHICLES. This has the following benefits:

  • Driver-centric reports (e.g. idling/speeding/odd-hours by driver, not by vehicle)

  • Administrative control of which drivers are assigned to which vehicles

  • Historical accountability for which vehicle was driven by which driver (e.g. for parking tickets, toll violations)

Vehicles may be assigned to drivers, and drivers may be assigned to vehicles. A driver may be assigned to multiple vehicles at one time, but a vehicle can only be assigned to one driver at a time.

In other words, if John drives car1 and truck2, and no one else ever does, he can be assigned to both. However, if Sally moves from car2 to car1, John must be unassigned from car1 before Sally can be assigned. This way, if someone drives a couple vehicles exclusively, they don’t need to be re-mapped every time they start driving a different vehicle.

Any activity performed by that vehicle during the time that driver was assigned will be associated with that driver for reporting purposes. Maps will have driver information available, and alerts/messages will have the appropriate driver’s contact information as an override to the default vehicle information (e.g. email address & cell phone number for SMS).
A driver may be assigned to a vehicle in 5 different ways:

  • Manual assignment via the web interface

  • Touching a driver keyfob to a reader in the vehicle (if installed)

  • Sending the driver id via Garmin

  • SMS text message gps 1234 assign david.smith assigns david smith to truck 1234 at that time)

  • API (Application Programming Interface)

Here is the workflow for assigning a new driver to a vehicle. Bear in mind that the times you can choose to assign a vehicle include now or the beginning of any vehicle trip (e.g. when that driver first started driving the vehicle). The times you can choose to unassign a driver from a vehicle include now or any begin or end of trip. These options are conveniently shown in a pick list for you to choose from, as shown in the screen shots below:

First, open the Driver Administration tool:

Click on Create New: Driver:

Then complete the form for a new driver:

Note that you can then select a vehicle to assign the driver to here, as well as create/modify a driver group (e.g. parts drivers, supervisors, etc.):

Adding a Supervisors group with 3 members:

Alternatively, you can create a driver association when looking at all vehicles under the Vehicles tab (at top):

Choose an existing driver or create a new one on the fly:

Then choose a start time for the driver-to-vehicle association (always, current date, or from a particular date/trip):

And either allow them to stay assigned or end their assignment at a particular vehicle stop time in the past:

Now that the driver is assigned (shown below), this association will be evident in relevant maps, reports, and alerts:

Driver-centric reports, mapping, and alert functionality will be added continually to the GPS Insight product to make use of this driver-to-vehicle mapping capability.
Here is an example for a day where 4 different drivers used our company car (Scion):

  • Trent drives to work

  • Elliot drives to a customer site with a salesperson (Jason)

  • Elliot drives to his house to pick up his vehicle

  • Jason drives back to work

  • Trent takes the Scion home

We have entered the appropriate mappings and here are some screens/reports which show these mappings:

Here is an idle report (which conveniently breaks out idling/stops/mileage/etc. by driver, by day:


The driver activity is shown (in order) on the Activity Detail report:


Historical mapping has the driver information as well:



More driver-specific functionality and capabilities will be added to GPS Insight within the next few weeks and months, and we welcome customer input and requests.

For more information on this new feature please feel free to call us at 866-477-4321, option 2 (for support).

Rob

(Click here for a video demo of Driver-to-Vehicle mapping) 


Jul 01 2009

Gas prices are rising — get on top of your fleet now!

I saw this graph today in an Automotive Fleet email newsletter:

Gas prices are rising again!

When fuel spiked last year, GPS Insight helped our customers save fuel by curbing idling, reducing speeding, ensuring the most appropriate vehicle was sent to a job, and that the efficient routes were taken.

Here is an article about how we saved a customer $100,000 EACH MONTH in fuel during the Summer when fuel prices were at $5 per gallon of diesel. Then the snowball effect saved them literally millions throughout the year.

Here is another article about how we send alerts to your drivers themselves telling them to stop wasteful behaviors.

Get GPS Insight in your vehicles and get control of your fleet. There are so many benefits, you will not regret the decision. Start with a unit or two to and see what kind of insight you will gain into your fleet. Call one of our reps at 866-477-4321 (1 for sales) and find out how we can help.

You can be up and running within 1-3 days with GPS Insight. Really!

[or you can buy a 1/2 gallon of gas with the money you don't spend on the product, per day -- that will go down to 1/3 gallon shortly]

Thanks,

Rob.


May 14 2009

Really Cheap GPS Asset Recovery (from the House of Voodoo)

Category: Extreme Return on Investment, Humor, UNRELATED TO GPSrdonat @ 12:14 pm

We just exhibited NAFA in New Orleans in April.

During our downtime on Bourbon St., I wandered into Marie Laveau’s House of Voodoo.

I found an alternative for customers unwilling to pay for a good GPS Tracking product:

patron saint of lost objects

Only $8.95! Seriously, we rarely try to sell our product strictly on the asset recovery aspects, since there are many more significant drivers of ROI (idling, speeding, efficient dispatch, off-hours usage, maintenance, etc.). But we generally hear about a vehicle or two each month which was recovered because they used GPS Insight. That probably means there are several we don’t hear about either each month.

Using the odd-hours alert, and cc’ing the driver of the vehicle, you can alert drivers to the fact that their truck is being moved (stolen) in the middle of the night as well, which is a very proactive way of avoiding theft. Additionally you can tell the alert to exclude homes so that driving it from the street into the driveway won’t trip a false alert.

Or you can use the Saint Anne figurine…

Rob.


Aug 10 2008

Instant Idle Time Reduction — saves $100,000 in a MONTH

A large customer recently shared some statistics with me the other day. They estimate that in July, they consumed roughly 20,000 fewer gallons of fuel than they did 2 months prior.

What changed? In mid-June, they asked us to start notifying them (programmatically) whenever a vehicle idled for longer than 7 minutes.

Once they got that notice, they would turn it into an email to the driver and the driver’s supervisor, and have it sent to them via blackberry.

INSTANTLY, the unnecessary idling stopped.

Here is a graph of the dramatic reduction. Bear in mind that in this industry and market, 25% idling is considered normal (stop lights, traffic, powering the lift gate, etc.) — that equates to roughly a 90% decrease in UNNECESSARY idling:

Instant reduction in idle time

In June, this translated to roughly 10,000 fewer gallons of fuel (mostly diesel). In July, the first “full month” it was more like 20,000 when the final fuel bills were in. We helped this customer ensure their numbers were correct this using our fuel consumption report as well. Believe it or not, this is less than a gallon of fuel savings per day on average, per vehicle, but it has a massive effect on bottom line.

The rough cost savings for this fleet is over 3 times the cost of GPS Insight’s monthly service fee.

Bear in mind that this is still unfortunately a small decrease relative to the total fuel bill, but an interesting thing became clear after the drivers started shutting their vehicle down rather than leave them run, especially in the hotter markets:

The drivers got faster doing their deliveries, which meant the company got more efficient.

Without a nice cool cab to get back into, they took less time doing deliveries, since every minute they took to get the truck back up and rolling, the cab got hotter in the sun, especially on hot days. Our customer’s management commented to GPS Insight that they got more deliveries done on account of this change, as well as saving a considerable amount of money on fuel.We will introduce this capability for all of our customers in August, since the improvement was so significant, and we want everyone to be able to send both their driver and their supervisors proactive alerts/messages when excessive idling, speeding, off-hours usage, and out-of-geofence activity is detected.

Look for news about this new feature in our upcoming newsletter.

Thanks,
Rob.

The drivers got faster doing their deliveries, which meant the company got more efficient.


Mar 29 2008

Still on my health kick, but now with Cell notes in GPS Insight

A while back I wrote about my New Year’s Resolution to start working out more. So I went to Lifetime Fitness today, and thought I could show off a few new GPS Insight features while I was at it.

We now have:

  • cell phone based notes (send a text message to annotate your stop)
  • landmark reports for up to a month
  • landmark reports showing ALL landmarks and ALL vehicles at once (previously only one vehicle or one landmark)
  • cell phone based “which trucks are close?” feature

So, first off, as I was leaving I sent a text message to our 5 digit number “30364″ saying “GPS NOTE 3.5 MILES TREADMILL, 20 MINS. WEIGHTS, 30 MINUTES SAUNA.”

Since I can’t take a screen shot of my cell phone, here is that same activity from our messaging inbox (also showing the next example where I send a text message asking which vehicles are close to me with “GPS ROB CLOSE”:

Rob Workout Note with GPS Insight

I get an instant acknowledgment that my note was received (this can be turned off by the customer if not needed.

Now when I either look at that stop on a map or on a “stop notes” report, the text is there for future reference:

Running a GPS Insight Stop Notes Report to see my workout activity details

yields the following report in .4 seconds:

Check my workout stats with a GPS Insight stop notes report

So I was there for 2.5 hours, I did 3.5 miles on the treadmill, 20 minutes weights, & 30 in the sauna. Additionally I can quickly see that I stopped at the office quickly (to grab my Ipod), and am still here (have been for 37 minutes doing some catch-up weekend work and writing this blog). I started the day by leaving “Rob House” (start location) at 7:28:24 and it’s 6.4 miles to my office, 6.7 to Lifetime, and then another 6.3 back to the office (I took a shorter route).

So what if I wanted to know how many times I’ve been to Lifetime in March?

I can just run a landmark for the month and in 2.2 seconds, I have my answer:

Run a GPS Insight Landmark Report

I’ve been there 4 times for the month, totaling 8 hours, 49 minutes:

GPS Insight landmark report

Running it on all our 26 tracked vehicles shows that apparently I’m the only one who goes to Lifetime (the report is identical, but takes 6.6 seconds…)

If I want to run an ALL VEHICLES / ALL LANDMARKS report? We now let you do that which is a HUGE time saver (previously, we would need to run a landmark (by vehicle) report for each of our 26 vehicles. Now it completes for the entire month of March in only 11.4 seconds. We also have two sections, one for which landmarks were visited by each vehicle, and one for which vehicles visited each landmark. This helps to answer two different questions (where did my employees go vs. who went to a particular customer?):

This report takes a little longer, especially if you have a lot of vehicles, but is enormously insightful for most companies to see what is going on with their fleet.

GPS Insight landmark report by landmark

Then by vehicle:

GPS Insight landmark report by vehicle

Of course everything can be easily exported to Excel for further analysis.

This post is getting long, but on my way back, I saw one of our customers’ trucks drive by the other direction. I sent “gps rob close all” via text message to 30364 (only GPS Insight employees can choose “all” accounts — customers are limited to their own account only, of course). I instantly received a list of the 2 trucks within a mile of my vehicle, to include the one I saw. I have blurred out their company names for privacy concerns, but you can see that cell phone query/response in the “inbox” picture at the top of the post.

When I started this article I ran a 30 minute “trail” current status 2D map for that customer, and see that the vehicle’s “trail” goes right by the route I took back. The ramp at Scottsdale to get onto the Westbound 101 is closed so the truck had to drive down Mayo to get there, which is why it was there. Here is are two pictures of the mapping I ran:

GPS Insight customer’s truck 114

Zooming down to where I had been (toward the end of the 30 minute “trail” since it took me some time to get to the office, run the map, etc.) , we see its path being detoured in order to get back on the 101:

GPS Insight customer’s truck 114

Anyway, this is a nice way to detail these 4 new capabilities. As always, we take our customers’ suggestions and get them into the product on a regular (weekly) basis.

Please let us know what we can do to help you as a current customer or prospective one, and make sure to read the new “implementation roadmap” on our main website at www.gpsinsight.com — it will really help you understand the best ways to deploy a GPS vehicle tracking product (ours preferably…) and reap the ROI benefits.

Thanks,
Rob.


Sep 10 2007

Creative ways to get the most of your GPS tracking data

I believe one of the biggest problem plaguing GPS implementations in the past, and currently, has been “what do I do with all of this data?” Additionally, in order to enhance its usefulness to your business, it should be used for strategic decisions such as whether to close down or build up certain routes, areas of business, etc.

Back when GPS tracking was getting its start, vehicles would report in every 60 minutes, maybe every 15.

These days, 2 minute updates are the norm, and a mid-sized, active fleet can easily accumulate 25,000 points of data per day.

The right reports, used in the right way, and with the right mapping, is ABSOLUTELY necessary to get anything useful out of this valuable data.

Finding a GPS tracking system which allows you to actually make sense of this data is crucial, or your ROI (Return On Investment) won’t be nearly as large. GPS Tracking yields a positive ROI in just about every implementation, but can be MUCH larger when the data and reports are used and acted upon properly.

Thankfully many GPS products out there have reports which help you drill down to the most important aspects of what you need to see for your particular situation and industry.

Here are a few ways we at GPS Insight (GPSI for short, or “Gypsy”) help you gain the insight you need to make important adjustments and business decisions based on this tremendous amount of data.

Getting a quick overview of your fleet’s activity for the day is a 2 click activity — choose yesterday, click “History Map” and a multi-colored plot of all your vehicles is shown:

This Arizona delivery company has 75 vehicles whose activity is shown below at the “200 mile” view — the user can actually play this day’s data as a movie to very realistically see the vehicles as they “drive” throughout Arizona as an animation (see our Demos for this type of thing at www.gpsinsight.com :

Instantly zooming down by double-clicking shows much more detail, and we can drill into a certain time with the “time slider” at the top to see where all the vehicles are at 11:59 AM.

Then we can drill down to what seems to be the farthest route, and instantly see which vehicle that is and isolate it for ease of viewing:

Now we can drill WAY down to the furthest point along the route and get a feel for whether or not it makes sense to send our driver that far out (or perhaps to start branching out beyond that point):

This looks like it’s the middle of nowhere. Do we want to spend the labor time and gas to service this customer any longer? Or should we market to the neighbors to make it worth our while driving all that way?

Let’s use a favorite Web Tool of mine to determine the type of neighborhood that is, in terms of price per home and/or square foot:

Zillow.com has a lot of good data, so we can navigate to that particular neighborhood using Zillow and see that the 3 nearest homes to our delivery are all very expensive ones, in the $650-$925k range, and that the least expensive one is a whopping $350 per square foot! This may be a good neighborhood for expanding into and spending some advertising on, since we’re already there, making a delivery anyway, once a day.

Here is the Zillow screen where we see this information:

Let’s run a custom report on this particular vehicle in this particular area to see how frequently it goes there. We can draw a VERY precise polygon landmark over the neighborhood and then run a landmark report to see the dates, times, and stop times for this area.

As you can see, there are a lot of creative ways we can drill down into our data to answer not just “where are my vehicles” type questions, but also “how should I adjust my business” type questions.

Running a 30 day report on just that truck and just that particular neighborhood takes 3 clicks and a few seconds and shows that the vehicle has been there only 4 times over the past 30 days, but most days recently and for most visits, between 2 and 8 minutes. We can pull this data into Excel and use it for further business analysis at this point [more useful for large reports, not this sample one].


How you, the business owner, interpret this data is up to you — obviously there are a number of business and economic factors. But using GPS Insight to track, report upon, and ultimately help you make these business decisions is something you should benefit from regardless of your industry.

We have a large number of capabilities, reports, maps, and custom enhancements you can use to gain insight into your company’s fleet and driver activity. This blog is mainly used to show practical examples of how you can benefit by using our product (and GPS Tracking in general, assuming you have a good provider which gives you these types of reports and maps).

Please feel free to call or email us for more information on how we will work to help your business and your industry in general.

Thanks,
Rob.


Sep 07 2007

Benefits to fleet-based companies from using GPS Tracking

At GPS Insight, we see a wide variety of customers from just about every industry. Our typical customers are from the service and trucking industries, and here is a list of industries I’ve been compiling recently in order to detail the specific advantages GPS Tracking (aka Vehicle Tracking) will afford each of them. They are in absolutely no order than what order I started typing them, which is somewhat based on how typical they are of our customer base at GPS Insight.

  • HVAC (Heating, Ventilation, and Air Conditioning)
  • Plumbing
  • Garage door repair
  • Auto Glass
  • Roofing
  • Telecommunications (Cable, Phone and Internet providers)
  • Street Sweeping
  • Landscape Design and Construction
  • Landscape Maintenance
  • General Engineering
  • Energy/Fuel/Gas Companies
  • Construction (General)
  • Construction Supply
  • Excavation
  • Automotive (parts delivery, demo & courtesy vehicles, dealer vehicles)
  • Construction trades (drywall, flooring, painting, bricklaying, tile, electrical, lighting, etc.)
  • Trucking, Long Haul (OTR)
  • Trucking, Local Delivery
  • Security firms (patrol, dispatch)
  • Courier and package delivery
  • Beverage distribution & coffee service
  • Fuel & Oil delivery
  • Military
  • Federal and State, Municipal Government
  • Retail delivery (furniture, appliance, office supplies, medical supply, floral)
  • Installation firms (satellite, broadband, home audio/video, water treatment, basement systems)
  • Limousine, Taxi
  • Concrete Placement/Pumping
  • Agricultural (farming and produce delivery)
  • Boat rental
  • Sales (business equipment, pharmaceutical, company representatives)
  • Police
  • Concrete
  • Vending firms
  • General Services (Pool maintenence, Janitorial, Pest control, Carpet cleaning)
  • Solid Waste (Commercial, Residential, Subcontractors)
  • Personal usage
  • Marketing vehicles
  • Mobile advertising
  • Education (campus plant operations, etc.)
  • Towing
  • Tire delivery/service
  • Mobile Car Wash
  • Mobile Shredding / Document Management
  • Rental companies
  • Catering, food delivery
  • Medical transport
  • Moving

The primary benefits of GPS Tracking to most service industries are:

  • Dispatch: Know where your vehicles are at all time using real time mapping
  • Fuel: Save a lot on your fuel bill by curbing off-hours usage, excessive idling, speeding, and fuel-card fraud
  • Labor: Your drivers will stop reporting time worked that they didn’t actually work. This typically provides instant return on investment (ROI) well past the ~$1.50/day the typical GPS Tracking product costs when the hardware is leased or built into the monthly cost
  • Billing: Prove to your customers your hours at their facility, which helps avoid “goodwill” credits where they’re not deserved — likewise, it helps you to get on top of problem drivers who are claming to work longer than they did — this cost you more than hours paid to your workers. It will cost you your customers as well!
  • Risk: When you implement and enforce a speeding policy, your drivers will stop speeding within a week. We have seen it so many times, and it is simply impossible for your drivers to avoid speeding detection with GPS Tracking. Additionally, you can establish and enforce an off-hours driving policy for your vehicles which will lessen the likelihood of an accident in a company vehicle, particularly a drunk-driving accident after hours when used to drive to the local bar.
  • Maintenence: Our GPS Tracking product talks to the engine’s diagnostics port, which means we know when your engine light is on and why. You get instant email alerts that there are “critical” problems with your vehicle such as transmission & brake issues, low oil pressure, and other major engine issues. Less critical problems come in a nightly email as well as on demand via the web interface. Very few GPS Tracking providers give this information and it is a key differentiator for GPS Insight typically.
  • Routing: By utilizing intelligent and optimized routes, your fleet’s efficiency will be significantly increased. Fewer miles driving to customers in the wrong order, less fuel, less labor, less maintenence, happier customers — they all add up to a significant advantage for your company after installing GPS Tracking devices.
  • Reports: Most GPS Tracking companies provide detailed activity, summary, stop, idling, speeding, off-hours, and landmark/geofence reports. Some companies provide more custom (or completely custom) reports such as State Mileage reporting (for fuel tax reporting), route compliance/deviation, etc.

As more and more benefits warrant detailing here, we will do so — there are many other lesser reasons for using GPS Insight — call several companies and ask their salespeople for more information (us included…). Some of the lesser reasons: Idling, maintenence logs, mileage reports, etc.

Rob.