I send myself test and actual messages/stops all the time in my car. I have a Garmin in my cars (even the one with the in-dash Garmin) so I can easily use and test our Garmin capabilities, which are really useful.
I looked at the Garmin Dashlet on our account today and noticed I had a number of unread/inactive messages/stops which I KNOW I read. But in order for them to show up as read or allow the driver to reply to them, you need to actually click on them, which I hadn’t done.
Garmin Dashlet shows several unread/inactive messages and stops
I went out to my car, turned it on, and did a couple things. I read the “Good Evening” message from 11 days ago and responded “Yes It Is!” I also deleted the Desert Ridge (a mall) stop, as I already went there, but deactivated it before arriving, since I got tired of listening to the Garmin tell me how to go once I was close. I also responded “Ok” to the “We have a meeting…” message which I also hadn’t clicked on.
When I came back into my office, the screen had changed (as it’s supposed to…) to this, reflecting the changes I had made by interacting with the Garmin in my car. Note that the messages have changed from “Unread” to “Read”
Updated Garmin Dashlet
The red lines are to indicated new messages (they turn white once you acknowledge them by clicking the message). If you like, you can have a pop-up message appear by turning on this option within the edit properties screen, and you can see that once I clicked on the top line, it turned back to white:
Click on a new message to clear the "new message" color
When clicking on each of the various statuses, the history and timestamps show up for each line, such as the time I just now read the “good evening” message:
Timestamp for when a message was read
Here we can see what time the stop was received, read, selected (Active), de-selected (Read Inactive again) then deleted (just now):
Full history of a stop sent to my Garmin
And if more information is required, there is a dedicated Garmin interface under the “Custom-> Garmin” menu option. It gives more details and may be more suitable than a dashboard dashlet for a full-scale dispatch operation, depending on your requirements:
Full information in the main Garmin screen
It is highly configurable, and better suited to historical queries about past messages/stops and their history.
Rob.
Feel free to contact us if you are interested in seeing a more in-depth demonstration of our GPS fleet tracking solution.