I was looking at one of our customers’ accounts the other day. They have 23 vehicles. Many people with that many vehicles think they “have a handle” on what’s going on.
I was thrilled to see that this company was using GPS Insight to see what was going on with their fleet.
Specifically, they were using our:
- Alerts
- Scheduled Reports
I call these 2 features “Unattended ROI” since you don’t have to do anything except let US monitor your fleet for exceptional situations and alert you to them, as well as run a summary report automatically and look at it in your inbox in the morning.
Scheduling Reports to alert to exceptions
You can see there are landmark, idling, speeding, and “long stop” alerts set up here. This customer wants to know every time a vehicle gets to the office “late” which is between 6 PM and 5 AM. That can be used to identify people working late as well as people sneaking into the office when it is not manned in order to load up on parts for side jobs.
We have checked this for them 728,641 times since they set up that alert. We’ve alerted them only 820 times (which is typical — usually 1 in 1000 alert checks results in an alert).
They have also set up a number of scheduled reports:
Scheduling fleet tracking reports to automate your job
Just by setting up these 8, we have sent them 1300 reports and all they have to do is read them in their email every day. They come as .html, Excel/CSV, and associated maps (for speeding, idling, and odd-hours violations).
I wish all our customers (and users of GPS Tracking in general) were this diligent about setting up MEANINGFUL alerts and reports. It drives significant ROI knowing in real time what is going on with your fleet. If you don’t use them, you are throwing away this return on your investment.
Use it or Lose it!
Rob.
