We have been processing user defined alerts for over a year, and prior to that would set them up as custom alerts for customers.
I was curious how many have been processed so far, and we are less than 2 days or so from processing our 100 millionth alert:
Yet they are still relatively un-used by our customers.
Here is how you access your alerts, which are an integral part of managing by proactive exception using GPS Insight:
This opens up our account’s alerts (we have a HUGE number of them since we test using our own vehicles all the time — I get 100 emails/SMS text messages a day about our employees speeding, getting to the office, leaving the office, idling (rare, we’re office workers, not service technicians…), etc.
Even if I leave my car at the car wash & forget about it… (documented here).
Here are the alerts, and if you “hover over” the “info” (i) you can see information about how many times it’s been checked (generally once per minute) and how many times you’ve been alerted (in this case 538 times when one of our employees went > 90 MPH — we do a lot of driving back & forth through the desert to/from Southern California — hopefully the 5th amendment prevents us from getting in trouble over this…). Also, bear in mind that we sometimes test this alert by artificially dropping it down to 55 MPH, plus many of our vehicles report at 10 second updates — this over-inflates that number of alerts (but that many emails/SMS text messages were sent on this alert being “tripped.”).
You can see that we have 7 types of alerts currently. Bear in mind that a Geofence is the same thing as a “Landmark” or “Site” in GPS Insight.
Geofence Alert: Any time a vehicle enters/exits a defined Geofence (or group of Geofences)
Geofence Stop Alert: A stop for longer than a defined period of time inside or outside a given Geofence (or group of Geofences)
Idle Time Alert: Alerts whenever a vehicle’s engine is left running for greater than a configurable number of minutes without moving
Odd-Hours Alert: Alerts whenever a vehicle is driven during a specified period of time
Odd-Hours in Landmark: Alerts when a vehicle is driven but only inside or outside of a Landmark (or group of Landmarks/Geofences)
Speeding Alert: Alerts whenever a vehicle’s max or average speed (you choose) exceeds a specific threshold (you choose)
Speeding Alert in Landmark: Same as a Speeding Alert but within a specific landmark — this is good for construction zones or “trouble areas” you define
We have several new alerts coming online soon, and will be able to allow you schedule what time/days you want alerts to come within the week.
These do not include Maintenance Alerts which are separate and maintained under “Scheduled Maintenance” within GPS Insight.
As always, if there is an alert you would like to see, please let us know — there’s a good chance we’re already working on it or will add it to our list of alerts to add, and usually they come within a week or two, not “sure, we’ll get that for you…”
Rob.
August 15th, 2009 9:02 am
[...] Less than 5 months ago, we only had checked 100 MILLION checks. [...]